Wildflowercustoms Reviews 3

I really wish I had read the reviews before I made a purchase. I have purchased a hoodie for my daughter. There was no indication at the time of the order about the delivery time so as I paid for standards delivered I assumed 5 - 7 working days. I have contacted the supplier through the “Shop” App twice and as I received no reply I completed their enquiry form in their website but still no reply about my order. I understand it’s the Christmas period and businesses and Royal Mail will be busy but looking at the reviews it appears this company is shocking for delivery without the additional busy period of Christmas shopping. Really poor customer service as they cannot be bothered to reply either. I’m surprised they are still in business given the poor reviews and lack of communication with their customers. I will not be making a purchase again and I’d rather just have a refund than opposed to waiting for delivery. Oh hang on I can’t ask for a refund as they don’t reply or acknowledge their customers

Placed an order on 11th July and I'm still waiting. I've emailed numerous times and when they can be bothered to email me back they said there was a delay then about 3 weeks ago they said I should receive it in next couple of days I've asked for tracking details but they are not responding. I would never use this company again the customer service is horrendous

Ordered at the start of July and received it at the start of September. Took over 9 weeks to arrive. Website states 1-5 weeks and tried to contact them on several occasions asking for an update on my order but they would never respond. After about 3 messages (each about a week apart) i received a message saying ‘has this been sorted babe xxxx’ and then never messaged back after i responded. Communication on their behalf is absolutely shocking. Jumper finally arrived and I like it but definitely not worth the wait or £40