Great site, good games. Amazing rewards.
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Review summary
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Reviews shaping this summary
Love the games and bonuses. The deposit methods are great. I haven’t had a whole lot of winning success with this casino. Their wagering requirements are quite high for bonuses. They have a great game... See more
Company replied
What this five stars is really for is for a fantastic support experience. The documents you need to provide are a little confusing, and I was getting my withdrawals rejected, but their support is fant... See more
Company replied
Awesome online chat services . Every was nice and easy. Fast verification when uploading docs. Haven't withdraw yet. But over all Happy with services
Company replied
Company details
Written by the company
WildFortune.io is an online platform that offers a unique and exciting gaming experience. It's a dynamic online casino where you can explore various games, from classic slots to innovative live dealer options. The platform is designed to provide users with a thrilling and user-friendly environment for their gaming enjoyment.
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United States
- wildfortune.io
4.0
Great
104 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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I wish someone har warned me… I have…
I wish someone har warned me… I have deposited without any problems. But when i was going to withdraw, thats when i knew something was off… I have tried for weeks now. Thea dont answer mails, and declined every withdrawl.
Update: You Cant tell me to contact you on email when one of the problems is that you Are not answering on email.
8 May 2025
Unprompted review
Reply from WildFortune IO Casino
Hello Daniel,
We're truly sorry to hear about your experience and understand how frustrating this must be. This is certainly not the experience we aim to provide.
We’d really like the opportunity to look into this further and help resolve the issue for you. Could you please email us at contact@wildfortune.io, so our team can investigate and assist you directly?
We take feedback like yours seriously and are committed to ensuring a fair and transparent experience for all our players. Thank you for bringing this to our attention. We hope to hear from you soon so we can make things right.
Update: We're really sorry if your previous email was missed or didn’t come through. We understand how frustrating that can be, and we truly appreciate your patience. To help you as quickly as possible, please resend the information to us. As soon as we receive it, we’ll make it a priority to assist you right away.
Sincerely,
WildFortune IO Casino
The bonus offers are generous
The bonus offers are generous, but the wagering requirements are a tad higher than I anticipated. It took me longer to meet the conditions than on other platforms. Still, the potential rewards make it worthwhile.
9 March 2025
Unprompted review
Reply from WildFortune IO Casino
Hello Klaus,
Thank you so much for your honest feedback! We truly appreciate you taking the time to share your experience.
We’re glad to hear you find our bonus offers generous and that you see the potential rewards as worthwhile.
We understand that wagering requirements can sometimes take longer to meet. This largely depends on the specific promotion you’re using — while most of our offers follow similar terms, we do occasionally provide special promotions.
If you ever need help understanding any bonus terms, feel free to reach out to our support team. We're always happy to assist!
Kind Regards,
Wild Fortune IO Casino
we.io offers an extensive range of…
we.io offers an extensive range of games, from classic slots to live dealer experiences. The graphics are top-notch, and the gameplay is seamless. It's become my go-to platform for online gaming.
1 April 2025
Unprompted review
Reply from WildFortune IO Casino
Good Day Astrid,
Thank you for sharing your feedback. We're delighted to hear that you're having a fantastic time enjoying the games on our site.
Providing an entertaining and enjoyable gaming experience is what we aim for.
Kind Regards,
Wild Fortune IO
Steer clear
Steer clear, my information was found outside of the site. Unsure how or why it was and no response from them. They don't like to address things or issues.
7 February 2025
Unprompted review
Reply from WildFortune IO Casino
Dear customer!
Thank you for reaching out! I’m really sorry for the inconvenience you’re experiencing. We value all feedback and are devoted to resolving any issues quickly to guarantee your satisfaction.
Could you please provide me with the email address linked to your account? That way, I can look into this right away and help sort this out for you. If it’s easier, feel free to reach out to me directly at contact@wildfortune.io
Looking forward to your reply!
Kind regards,
Lucy
Customer Experience Manager
Had a few decent wins here but...
Had a few decent wins here, payouts can be slow at times expect between 2-3 working days, longer sometimes. Support is not the greatest, VIP managers are better. Overall seems the highest RTP. I would have given them 4 starts if my most recent crypto deposit had been credited to my account, however it has not been and support desk is saying it may take several days for the finance department to investigate the proof of payment documentation that I have provided them.
13 June 2024
Unprompted review
Reply from WildFortune IO Casino
Hello Nicole,
Thank you for taking the time to tell us about your experience.
We strive to provide rapid, dependable withdrawals, and it’s our goal to ensure you have access to your winnings as soon as possible. Typically, we process most withdrawals within 24 hours once your account is fully verified and we have all the necessary information. However, the actual time for the funds to appear in your account depends on the payment provider.
We understand your frustration with the delay in your recent crypto deposit. Our finance department is diligently reviewing the proof of payment documentation you’ve provided, and we aim to resolve this as quickly as possible. To expedite the process, please send us the email address linked to your account so we can check your deposit status directly.
We value your feedback regarding our support services. While our general support team handles a high volume of inquiries, our VIP managers are dedicated to providing more personalized assistance to our valued players. We’re continuously working to improve our support services to better meet your needs.
Thank you for your understanding and for sharing your thoughts with us.
Best regards,
Raven, Customer Experience Manager
The cashout time it's advertised as max…
The cashout time it's advertised as max of 3 day, never once have I had it in 3 days I been waiting 7 days now and they don't do anything on the weekend so cashout times roughly 2 weeks
31 May 2024
Unprompted review
Reply from WildFortune IO Casino
Hello dear customer!
Thank you for reaching out. I apologize for all the inconvenience you are experiencing and am sorry about how you are feeling now. Your feedback is crucial to us as we strive to enhance the player experience. I understand your frustration with the withdrawal issue, and I will try to help you investigate this case.
To assist you further, please provide me with the email address associated with your account? Alternatively, you can reach me directly at contact@wildfortune.io. Rest assured that I will investigate this matter and provide you with the necessary support and assistance.
We value all feedback and are devoted to resolving any issues quickly to guarantee your satisfaction.
Kind regards,
Lucy
Customer Experience Manager
Reply from WildFortune IO Casino
Hello Deejai,
I'm glad to hear you had a good experience!
Our aim is to provide a seamless and enjoyable gaming environment, and it's fantastic to know that you found our games easy to use.
If there's anything specific you'd like to see improved or any suggestions you have, feel free to share them with us.
We're always looking for ways to enhance our players' experiences even further.
Kind Regards,
Wild Fortune IO
I got exceptional assistance and understanding from my consultant Grace
Grace showed empathy to my concerns and reassured me that she would go out of her way to see that I had the information I needed to satisfy my query. She also followed up with email today and overall did an awesome job. Very professional and an asset to your team
12 April 2024
Reply from WildFortune IO Casino
Hello Michelle,
It's fantastic to hear that you had such a positive experience with our team member.
Providing empathetic and professional service is exactly what we aim for with every interaction. We're committed to ensuring that all our customers feel heard and supported, so it's great to know that we hit the mark with you.
If there's anything else we can assist you with in the future, please don't hesitate to let us know. We're here for you!
Kind Regards,
Wild Fortune IO Casino
Still waiting for my withdrawals to be…
Still waiting for my withdrawals to be paid out . All my documents are verified and account is fully verified but still facing a long delay on receiving my winning . They have no problem accepting deposits but don’t want to pay out it seems . Never waited this long before to be paid out in any other online casino .
26 March 2024
Unprompted review
Reply from WildFortune IO Casino
Hi Brian,
Thank you for sharing your feedback.
I'm sorry to hear about the delay in processing your withdrawal. Typically, withdrawals are processed within a certain timeframe once all verification procedures are completed. Verification is an important step to ensure the security of your account and to comply with regulatory requirements.
We strive to provide quick and reliable withdrawals with minimal delay on most payment options, ensuring that you can access your winnings promptly. However, the actual time it takes for the funds to reflect in your account depends on your payment method. For instance, transferring funds to a credit card may take up to 5 days, while bank transfers can take 5-7 business days.
Could you please provide us with your email address associated with your account so we can investigate this matter further?
We look forward to your response.
Kind Regards,
Wild Fortune IO Casino
Awesome wins…
Ive had some great wins on wild fortune. Ive been able to withdraw funds quite successfully.
Majority of the time, people are helpful when using chat. They have links that open when any problem arises which makes things easier to navigate.
Ive only had 1 or 2 times when ive had someone be quite blunt with their approach and answered have been just a firm No and thats it.
20 March 2024
Reply from WildFortune IO Casino
Hello Tel,
Thank you for sharing your feedback.
We're thrilled to hear about your great wins on Wild Fortune and that you've had successful withdrawals!
It's great to know that our customer support team has been helpful overall, and we appreciate your feedback about the chat feature.
We're sorry to hear about your less-than-ideal interactions, and we'll address this internally to ensure a more positive experience for all our players.
If there's anything else you need assistance with or if you have any suggestions, please don't hesitate to let us know.
Kind Regards,
Wild Fortune IO Casino
Enjoy the best
Enjoy playing the slots always seem to win very help for me and my wife as we are both on pensions I rather play on wild fortune then go and play at my local club love wild fortune top online slots
20 March 2024
Reply from WildFortune IO Casino
Hello Bruce,
I appreciate you taking the time to share your feedback.
We're delighted to hear that you enjoy playing slots on Wild Fortune! It's fantastic that you've had winning experiences, especially considering the enjoyment it brings.
We're honored to be your preferred online gaming destination.
If there's anything else we can do to enhance your experience, please feel free to let us know.
Kind Regards,
Wild Fortune IO Casino
Reply from WildFortune IO Casino
Hello Ricky,
We're sorry to hear about your experience. It's important for us to address your concern promptly.
Our records indicate that the team has sent you an email requesting a specific document to complete your verification process.
We understand your frustration and want to assure you that we take these matters seriously. Once we receive the required document, you will be informed accordingly if there is anything else needed. Once your account is fully verified, your withdrawal will be processed.
If you have any questions or need further assistance, please don't hesitate to let us know through live chat or by sending an email at contact@wildfortune.io
Kind Regards,
Wild Fortune IO Casino
A lot of quality games that I know from…
A lot of quality games that I know from other casinos. Great user support. Mega big hits...
19 January 2024
Reply from WildFortune IO Casino
Hello Bostjan,
Thank you for your fantastic feedback!
We're thrilled you the games in our casino. Our user support team is always here to assist you whenever you need it, so if you ever have questions or require assistance, don't hesitate to reach out.
We look forward to providing you with more exciting experiences.
Kind Regards,
WildFortune.io Casino
Reply from WildFortune IO Casino
Hello Kellie,
Thank you for the positive feedback! We're delighted to hear that you're enjoying the bonuses.
If you ever have any thoughts or suggestions, feel free to share. Your experience is important to us, and we're here to ensure it remains enjoyable.
Kind Regards,
WildFortune.io Casino
Withdrawal information and the such
Pretty happy overall, customer service is great and I can't complain
15 December 2023
Reply from WildFortune IO Casino
Hello Martin,
Thank you so much for sharing your positive feedback! We're delighted to hear you've had a great experience with our customer service.
If you appreciate anything specific or have further feedback, feel free to let us know. We're here to ensure your overall experience remains positive and enjoyable.
We appreciate your support and look forward to continuing to provide excellent service.
Kind Regards,
WildFortune.io Casino
Rewards Great - Over top Deposit proof needed
The rewards prgram is great but not keen on the over extensive id documents idea especially proof of deposit as i use virtual credit cards at times through such places as zippay and not just my bank, this tied to my bank but makes deposits hard at times hints to why im not on this site much
23 November 2023
Reply from WildFortune IO Casino
Hello Ray,
Thank you for sharing your thoughts on our rewards program. We understand your concerns about the extensive ID documentation, mainly when using virtual credit cards like Zippay.
It's crucial to emphasize that verification is an integral part of our withdrawal process, ensuring the security and integrity of your account. We acknowledge that the verification process may take some time, especially when documents are unclear or cropped or if missing documents are initially requested.
Please be assured that if any discrepancies are identified during the verification process, you will promptly receive clear instructions on rectifying and correctly uploading the necessary documents.
Your feedback is invaluable, and we appreciate your understanding as we continuously work to strike the right balance between security and convenience.
If you need further assistance, please let me know. Alternatively, contact our live chat support. Our Support Team is available 24/7.
Kind Regards,
Wildfortune.io Casino
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