Wild Secrets Reviews 510

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and discreet delivery, often noting that products arrive quickly and are packaged in a way that maintains privacy. The products themselves are frequently highlighted for their excellent quality, with many reviewers expressing satisfaction that items meet or exceed expectations and are accurately described. The website is also commended for being easy to navigate, offering a wide variety of products, and providing a simple ordering process. However, some customers reported issues with clothing sizes being inaccurate compared to the size chart, leading to items being too large. A few other people also felt that the company's use of a New Zealand website while operating from Australia was misleading, especially when coupled with unsatisfactory delivery experiences from certain carriers in New Zealand.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing items as amazing, premium,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast and quick delivery... See more

Quality

People report positive experiences with quality, with many customers expressing satisfaction with the items... See more

Website

Consumers find the website to be positive, with many reviewers highlighting its ease of use and navigation.... See more

Order

Reviewers highlight positive aspects of order, often praising the easy ordering process, fast and discreet... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If variety is the spice of life, then Wild Secrets is the chilli on your hot dog (but seriously, don’t do that….unless you want to, in which case, chilli away my masochistic friend)! The order was dis... See more

Company replied

Rated 5 out of 5 stars

Discovering this little gem was like unlocking a secret world of pleasure. The discreet packaging arrived swiftly, and the product itself exceeded expectations. Its sleek design and various settings m... See more

Company replied

Rated 5 out of 5 stars

I've had nothing but amazing experiences with this company. Their shipping is so fast and the packaging is always stunning. Super easy to navigate website, exciting new products all the time, and t... See more

Company replied

Rated 5 out of 5 stars

Kia ora from NZ! I've been purchasing my sex toys from Wild Secrets ever since i turned 18. Firstly I love their sales, discounts and wide rand of products to choose from. It caters to diverse needs o... See more

Company replied


Company details

  1. Sex toy store

Written by the company

Founded in 1993, we have been the leaders in the Australian sex toy and lingerie market for over two decades. Our exceptional customer service, same day shipping, discreet delivery, best price guarantee, extensive product range and easy-to-use website have brought joy, satisfaction, fun and enjoyment to over a million customers – and counting.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

510 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 4 out of 5 stars

Very quick delivery

Very quick delivery

12 November 2024
Unprompted review
Wild Secrets logo

Reply from Wild Secrets

Hi Franc,

Thank you for your feedback, happy to hear your order arrived quickly.

-- Amelia

Rated 5 out of 5 stars

Very pleased customer! 😉

Super fast delivery, really discrete packaging.
I am first time buyer from Wild secrets having been a toy consultant for another company in the past and oh my goodness! Far exceeded my expectations! Budget friendly and honestly amazing products! As soon as it arrived i was diving head first into it. Honestly! Wow! I think I may of met Jesus!!!! Definitely have found a regular customer in me!

8 November 2024
Unprompted review
Wild Secrets logo

Reply from Wild Secrets

Hi Jamie-Lee,

Thanks so much for your feedback, its really important to us.

We are pleased to hear that you had a great experience.

-- Amelia

Rated 5 out of 5 stars

Love wild secrets!

I love that the company sends out all packages in discrete packaging. Items are great quality and just as described. Absolutely love wild secrets.

6 November 2024
Unprompted review
Wild Secrets logo

Reply from Wild Secrets

Hi Tegan,

Thanks for the love!

-- Amelia

Rated 5 out of 5 stars

Absolutely amazing 💯

This is my 2nd order and I'm so inlove 😍 they have a great range on all toys/lingerie ect.... amd the couples toys are my favourite.

My partner and I couldn't ask for a better site.

The discrete packaging is always a plus aswell. Always packed amazing nothing gets broken.

Widesecrets is incredible...110% do recommend

5 November 2024
Unprompted review
Wild Secrets logo

Reply from Wild Secrets

Hi Katelyn,

Happy to hear everything arrived safe and secure!

We appreciate your ongoing support.

-- Amelia

Rated 5 out of 5 stars

Discreet and budget friendly

Fast and discreet delivery. Excellent quality products with a range for all budgets.

3 August 2024
Unprompted review
Wild Secrets logo

Reply from Wild Secrets

Hi Jo-Anne,

Thanks for providing this feedback, we really appreciate it!

-- Amelia

Rated 5 out of 5 stars

It’s funny it’s your toys are change as…

It’s funny how your toy's change as you get older 😂 I seen a unihorn in an adult shop when I got home i then googled what a unihorn was as never seen or heard of them before now I know and love the one I brought from the adult store I wanted more I found your website I’ve since brought three more from wild secrets because you were the cheapest I could find but sadly you only have 3 😢 please please please please get more in
thank you
absolutely love your website and will be buying from here from now on The buying time too delivery time was amazing 3 days

28 October 2024
Unprompted review
Wild Secrets logo

Reply from Wild Secrets

Hi Nett,

Thanks for sharing your feedback.

We have passed the request onto our product team for consideration.

-- Amelia

Rated 5 out of 5 stars

UHH MAY ZINGG!

Im so glad I found this little gem of a website. Love this company! Great promotions, get such good deals on products such as lingerie, toys etc.
Shopping with these guys is easy and I always find a little something something for me . Love the discreet packaging aswell.
WAY more affordable than other sites too which is a huuuge bonus.
Will continue to buy from them well into the future.

31 August 2024
Unprompted review
Wild Secrets logo

Reply from Wild Secrets

Hi Bella,

Thanks for providing this feedback, it's greatly appreciated.

We are so happy to be your site of choice, means the world!

-- Amelia

Rated 3 out of 5 stars

Butterfly kiss

Butterfly kiss is not exactly how its described... ot says 3 intense speeds. I feel it is so light that you can't really feel the intense. It's not worth buying this product.
Apart from that the company has great products and very reasonable prices with lots of Sales and descreet postage.

2 March 2024
Unprompted review
Wild Secrets logo

Reply from Wild Secrets

Hi there,

Typically Trustpilot is used for reviewing a company rather than individual products.

If you still have the item and feel it has a fault, please reach out to our customer service team for assistance.

-- Amelia

Rated 5 out of 5 stars

Easy to find what I was looking for

Easy to find what I was looking for, and big range of products to choose from.
Can’t wait to shop here again!
Items arrived quite quickly!
Thank you for an easy quick shopping experience

30 August 2024
Unprompted review
Wild Secrets logo

Reply from Wild Secrets

Hi Brianna!

Thanks for providing this feedback.

We can't wait for you to shop with us again also! 😊

-- Amelia

Rated 5 out of 5 stars

Very good service

Very good service. Quick and efficient
We love our products and the bonus voucher! Thankyou!

6 September 2024
Unprompted review
Wild Secrets logo

Reply from Wild Secrets

Hi Dan,

We appreciate the feedback, happy to hear everything arrived quickly and brought you some joy!

Thanks for shopping with us!

-- Amelia

Rated 5 out of 5 stars

Fast delivery

The delivery was really quick.
Products are 💯 % what was in the description.

25 August 2024
Unprompted review
Wild Secrets logo

Reply from Wild Secrets

Hi Abdur,

Happy to hear you had a great experience.

Thanks for sharing!

-- Amelia

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