WildWash Reviews 

269
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the pet and personal care items are exceptionally high quality, wonderfully effective, and leave animals looking and smelling amazing after every use. People also deeply appreciate the fantastic customer service, noting that the support team is always cheerful, approachable, and ready to provide genuinely helpful advice. Though some customers experienced minor drawbacks, such as oversized packaging, travel bottles leaking, or occasional delivery delays handled by third-party couriers. Despite these occasional issues, buyers remain extremely satisfied with the natural ingredients and eager to keep purchasing items for their furry friends.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting natural ingredients and pleasant scents that... See more

Quality

Consumers find quality to be positive, highlighting high-quality natural ingredients and fantastic results... See more

Customer service

People report positive experiences with customer service, expressing appreciation for the helpful and caring... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My special purchase from WildWash was a delightful shampoo and conditioner set for my feline friend, a charming crossed Maine Coon I have used the products twice since the purchase, and they appear... See more

Company replied

Rated 5 out of 5 stars

Introduced to WildWash by a friend and have now used a number of dog products and some human hand care ones. Bought the Magic Paw balm for my very active Labrador who suffers from very dry, cracked p... See more

Company replied

Rated 5 out of 5 stars

I have bought many wild wash products, and keep going back to them. As a professional dog groomer, I need products that are not only effective but are also value for money and actually do what the... See more

Company replied

Rated 5 out of 5 stars

I love the fact that u r so helpful no matter how silly the question is. I’m a new groomer starting off and knowing that u r at the end of the phone for guidance /advice on yr products is outstanding... See more

Company replied


Company details

  1. #56 of 161 best companies in Pet Care Store
  2. #2 of 3 best companies in Animal Protection Organisation
  3. #3 of 5 best companies in Dog Day Care Centre
  4. #99 of 257 best companies in Pet shop

About WildWash

Written by the company

SHOP DOG PRODUCTS SHOP CAT PRODUCTS SHOP HORSE PRODUCTS SHOP GIFTS JOIN FACEBOOK COMMUNITY

Our Story

WildWash have spent years developing a range of natural, pH balanced pet care products that are now renowned to be the best in the world. At WildWash, the team believes that animals and humans deserve the same quality cosmetics and they pride themselves on being as transparent as possible.

For every product, they provide a full ingredients list, which confirms that the products contain no parabens, phthalates, phosphates, petrochemicals, sulphates, palm oils, or PEGs.

They use 100% pure essential oils and guarantee that none of their products have been tested on animals. This consideration and strong moral compass have earned WildWash ethical accreditation, vet approval and created countless satisfied customers.

WildWash products are eco friendly inside and out, using sustainable natural ingredients and recycled packaging. WildWash is Made in England using solar power in a carbon free apothecary. WildWash is now the trusted, go-to natural brand used by groomers, pet owners, and vets around the globe. Kind to You, Kind to your Pet and Kind to the Planet.


Contact info

4.8

Excellent

TrustScore 5 out of 5

269 reviews

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4.8

All reviews

(269)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Good for my Chihuahua

My Chihuahua had dandruff and was scratching a lot with the previous shampoo I was using (animology) so decided to try the WildWash shampoo and conditioner. They left his coat flake free and incredibly soft and shiny. Impressed so far :) will see about trying more of their items.

6 January 2025
Unprompted review
WildWash logo

Reply from WildWash

Hi Shannon,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 4 out of 5 stars

I’m a huge fan of both human & hound…

I’m a huge fan of both human & hound products. The effectiveness of the handwash, moisturiser, sanitiser as well as shampoo are kind and effective.

26 November 2024
WildWash logo

Reply from WildWash

Hi CEG,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Excellent products

Excellent service. Excellent products.

27 November 2024
WildWash logo

Reply from WildWash

Hi Valley,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Smells lovely

Smells lovely. Does the job.......Love their equine shampoo, lovely smell and amazing shine

18 November 2024
Unprompted review
WildWash logo

Reply from WildWash

Hi Alexa,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

The best shampoo on the market

The best shampoo on the market. Gives excellent results every time. Great scents and a great lather off the shampoo.
Brilliant company. High quality products.😎👍

18 November 2024
Unprompted review
WildWash logo

Reply from WildWash

Hi Adamn,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 4 out of 5 stars

Good Family Business and a Mystery Delivery Service

The day I thought was supposed to receive the item didn’t arrive. So I contacted the owner of wild wash straight away. Jane replied me back and I was told that the delivery company sent the item to the wrong address and rescheduled by Jane to my house. She did offer me the refund but since it was not her fault and she explained that it’s her family business, I wanted to support and told her that as long as I will get the item then it’s okay. I went on the delivery company’s website to change the address to Tesco Express incase the delivery guy would make a mistake again. I don’t know how did that happen but there’s a wrong address on the package and that was why the item was sent to the wrong address even though I added the right address via wild wash account from the beginning. But Jane was very communicative and I did receive the item in the end. A bit of mystery. But good on Jane and her family for doing the family business.

3 November 2024
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience here!

We are over the moon to hear that your experience was a good one, and we're sorry for any inconvenience this may have caused.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars
WildWash logo

Reply from WildWash

Hi Clare,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Great quality products

Great quality products. Very helpful and prompt at answering questions. I've been using wildwash products for over a year now, and I love all the fragrances and love how kind the products are to mine and the dogs skin too. I used to always have dried cracked hands when I worked for another grooming company that used the harsh Shampoos now I don't have any problems with sore hands 😊🐾

24 October 2024
Unprompted review
WildWash logo

Reply from WildWash

Hi Laura,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

So the dreaded fox poo roll happened…

So the dreaded fox poo roll happened this week …. A great opportunity to try my bottle of Wild Wash’s sensitive Aloe Vera & evening primrose oil shampoo and conditioner I had on stand-by. I wasn’t sure if it would neutralise the smell (I’ve tried many sensitive shampoos before which still left a trace of that unmistakable pong) but I am pleased to report it worked a treat. It lathered really well and felt silky! I popped on the conditioner after ….and now he is a big fluff ball with no stink… The best bit however … absolutely NO reaction to the shampoo. He is a rescue with extremely sensitive skin… so this is just a fabulous win win from me and no longer stinky boy Marley.

28 October 2024
Unprompted review
WildWash logo

Reply from WildWash

Hi Zindy,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Brilliant quality

Brilliant service good quality product,good value for money well packaged would recommend. Thank you

12 October 2024
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Great custmer service

Great customer service when there was an issue with the courier not delivering on time. Karen from Wildwash replied promptly and did all she could to get the order to me in time, which was succesful. Would highly recommend, not just for their products but also for their customer care.

10 October 2024
WildWash logo

Reply from WildWash

Hi Ingrid,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

We have orderer the fly repellent on a…

We have orderer the fly repellent on a number of occasions, which appears to work very well. The ear cleaner is new and yet to be applied. Keep up the good work.

29 September 2024
WildWash logo

Reply from WildWash

Hi Robert,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

I love wild wash shampoo and…

I love wild wash shampoo and conditioner for my dog. It smells so nice it makes me look a bit forward to bathing him which I don't normally.

21 September 2024
WildWash logo

Reply from WildWash

Hi Sarah,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Smells fabulous and works…

Fabulous scent easy to use and keeps everything that buzzes away from my dog. Stops the anxious tucking in of bum and tail.
Smells so good will be happy to use it myself. Bonus is all the ingredients are natural.

18 September 2024
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Excellent ethical company with brilliant products

Yes I believe this company is doing an excellent job with great products

16 September 2024
WildWash logo

Reply from WildWash

Hi Angela,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Just used the hydrating shampoo on my…

Just used the hydrating shampoo on my australian kelpie and her coat has come up amazing.

The product is not only lovely to look at but smells good and my dog loved it, thank you.

2 September 2024
Unprompted review
WildWash logo

Reply from WildWash

Hi George,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

As a groomer I love the wild wash range…

As a groomer I love the wild wash range and so do my clients. I use all the range for different coats and find they clean really well and customers comment on how the smell stays. We also get clients comment on the lovely smell olin the salon from the shampoo.

I also use the repellent at the end of the day to keep bugs away and get the salon smelling wonderful.

2 September 2024
Unprompted review
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 1 out of 5 stars

WildWash Flea and Bug Repellant. Doesn't work. For us at least.

Our (previously flea free) dog had to go to the vets for a minor op. After she came back we discovered that she had picked up a case of fleas albeit mild. She is on a monthly does of Advocate anyway, but we have found that this is becoming less effective, so on the advice of our vet, we decided to switch to a pill treatment. As the vet won't release this until the Advocate course is completed (next month), we opted to try this natural product as a stop gap. After all, it has consistent five star reviews.

After two weeks of daily use, there has been no difference whatsoever. Our dog is still scratching, fleas are still coming off of her when she has her weekly bath, and in fact all this does is gives her coat a tacky feel.

Cannot understand why it has been so effective for other customers yet our dog is still suffering. It's not cheap either.

Either it doesn't work, or our dogs fleas have the resilience of The Terminator.

UPDATE (02/09/2024):

Thank you for your reply Jane, and your information. I understand what you are saying in that once a dog (or cat etc), gets a flea infection, they can be notoriously difficult to get rid of.

Firstly, since this problem started, our house has had four full treatments of Indorex, one a week. That stuff is highly recommended and it is supposed to last for up to a year. Each application was left for a few hours as instructed, then the whole place was vacuumed.

In the past weeks, I have only found literally two fleas off of our dog, Rosie; one on her bedding, and one next to her food bowl. On both occasions, Rosie was in that area. So those fleas obviously hopped off of her. If they were in the house we would see them regularly and elsewhere surely. That would lead me to believe that in this case, the Indorex at least is working. However, as you'll know there is no way that we can spray that stuff on her! All of the other fleas that we have found have come off of her when she has been bathed. So I would say that they are on Rosie.

I have applied the WildWash treatment every day for the past two weeks, and after a few days of application, I would have thought that fleas would have wanted to be anywhere but on Rosie. Two weeks later, and they are still coming off of her when she's bathed.

You also say the tackiness could be caused by over-application. I apply it once a day. Yet on the back of the bottle, it says (and I quote); "Use as often as necessary".

I bought it on the basis of the reviews, and I really would love to be able to give this product five stars as others have done Jane, but I feel that in our case, it isn't repelling the fleas that Rosie has picked up. After two weeks of use, we have seen no improvement. It's heartbreaking to see her constantly scratching and digging and everything we're trying on her isn't working. She doesn't have a skin condition as she has been thoroughly checked by the vet.

That said we also use WildWash Hydrating Shampoo and WildWash Calming Perfume Fragrance No 1, both of which we have found excellent products. It's just in this case, maybe this particular product isn't right for Rosie.

Thank you for your offer of a refund. We won't bother with that. There are other dog owners that we know that we could pass this on to who may have more success with it if they need it.

1 September 2024
Unprompted review
WildWash logo

Reply from WildWash

Dear Mark,

Thank you for your updated review. I am glad you are very happy with the Hydrating Shampoo and Calming Spray. However if your dog has fleas the correct shampoo to use would be the Anti Flea shampoo as this will help to eradicate the fleas. The Hydrating Shampoo will do a great job at washing the coat and keeping the skin and coat in good condition, but will not help get rid of the fleas. The spray you have bought is a repellent and has been proved time and time again to do a fantastic job at repelling bugs from the coat. If you spray it on before daily walks and brush it through to the skin the ticks and fleas will not latch on to your dog. But if you can see fleas jumping off your dog on to bedding etc, there will be far more than you realise and the spray alone will not be able to solve this problem for you. You have said that you have been treating your house for 4 full weeks now to get rid of these fleas which shows that the problem has been going on quite a while. Once you get an infestation like this it can be very tricky to get rid of all the eggs and stop them keep coming back.

This doesn't mean it isn't a great product, which is why it has so many 5 star reviews, but it means that it cannot solve a flea infestation by itself. You would need to use it in conjunction with the Anti Flea Shampoo and also in conjunction with washing the bedding (which I would suggest washing on a high temperate) and making sure you have got rid of all the flea eggs in the house. You will need to keep washing the bedding, as they will lay eggs and then be jumping back on to the coat.

With regards to your comments about the usage, yes the directions are correct, it is safe to be used as often as needed. However, you mentioned that it leaves a tackiness on the coat. Therefore I have suggested that you are spraying too much on at once and not brushing it through the coat. It must be brushed through the coat so that the essential oils get to the skin. It sounds like you are just spraying too much on the surface of the coat. We use this product ourselves on our own dogs every day and the product does not leave the coat tacky, so I think you are using it incorrectly. Please try spraying less on to the coat and also please brush through the coat so that it gets to the skin. I think this will work better for you will find it leaves the coat with an incredible shine. It smells beautiful too to us, just not the bugs!

Rated 5 out of 5 stars

Delivery was quick

Delivery was quick. Product was great and the dogs coats are shiny and their skin soft and not itchy.

19 August 2024
WildWash logo

Reply from WildWash

Hi Roger,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Fantastic products

WildWash products tick so many boxes! When I was initially looking for suitable products to use in my grooming parlour, the most important thing for me was that i did not want the products to contain any chemicals. Many companies producing grooming products concentrate on fragrance, and are not concerned that dogs are already being bombarded with chemicals (through flea and tick treatments, annual vaccinations, etc), and it is kinder to choose natural products. I was not expecting the products to be as good as they are, but they have definitely surpassed my expectations. The shampoos clean the coat and skin well, lather up more than sufficiently, and even better, rinse off quickly (saving valuable time!). I am now trialling the detangle spray, which helps enormously with removing looser matting on longer coats, removing and/or lessening any discomfort to the dog. And just a quick mention of fragrances, they smell amazing!

23 August 2024
Unprompted review
WildWash logo

Reply from WildWash

Hi Debbie,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

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