WildWash Reviews 

261
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, noting their natural ingredients and gentle formulas that work wonderfully for pets. The exceptional customer service is frequently highlighted, with people appreciating the helpful, friendly staff and personal approach. Many also appreciate the pleasant, non-overpowering fragrances and the wide range of products available. Many consumers express strong loyalty, frequently repurchasing products and using them consistently over long periods. People are thrilled with their purchases and highly recommend the company, often noting the overall benefits their pets experience.

What people talk about most

Product

People report positive experiences with the products, consistently praising their high quality and... See more

Quality

Consumers consistently report high satisfaction with product quality, noting that items are effective and... See more

Customer service

Reviewers mention positive feedback about customer service, with many appreciating the helpfulness and care... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The product appears to work well. The fragrance isn’t overpowering. Customer service was good, albeit slow form the delivery company. Will definitely buy some more once this has been used up.

Company replied

Rated 5 out of 5 stars

Wildwash Spa is a high quality pet product. I have used the daily eye cleanser for my dog for many months. Its a very gentle cleanser and works perfectly. The ingredients are natural and not tested on... See more

Company replied

Rated 5 out of 5 stars

My special purchase from WildWash was a delightful shampoo and conditioner set for my feline friend, a charming crossed Maine Coon I have used the products twice since the purchase, and they appear... See more

Company replied

Rated 5 out of 5 stars

Introduced to WildWash by a friend and have now used a number of dog products and some human hand care ones. Bought the Magic Paw balm for my very active Labrador who suffers from very dry, cracked p... See more

Company replied


Company details

  1. #54 of 158 best companies in Pet Care Store
  2. #2 of 2 best companies in Animal Protection Organisation
  3. #3 of 5 best companies in Dog Day Care Centre
  4. #103 of 261 best companies in Pet shop

About WildWash

Written by the company

SHOP DOG PRODUCTS SHOP CAT PRODUCTS SHOP HORSE PRODUCTS SHOP GIFTS JOIN FACEBOOK COMMUNITY

Our Story

WildWash have spent years developing a range of natural, pH balanced pet care products that are now renowned to be the best in the world. At WildWash, the team believes that animals and humans deserve the same quality cosmetics and they pride themselves on being as transparent as possible.

For every product, they provide a full ingredients list, which confirms that the products contain no parabens, phthalates, phosphates, petrochemicals, sulphates, palm oils, or PEGs.

They use 100% pure essential oils and guarantee that none of their products have been tested on animals. This consideration and strong moral compass have earned WildWash ethical accreditation, vet approval and created countless satisfied customers.

WildWash products are eco friendly inside and out, using sustainable natural ingredients and recycled packaging. WildWash is Made in England using solar power in a carbon free apothecary. WildWash is now the trusted, go-to natural brand used by groomers, pet owners, and vets around the globe. Kind to You, Kind to your Pet and Kind to the Planet.


Contact info

4.8

Excellent

TrustScore 5 out of 5

261 reviews

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4.8

All reviews

(261)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love the products so far

Love the products so far. Smell great and leave a nice shine on the coat

21 May 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Great service for a great product - wildwash leaves my dog groomer fresh!

Quick dispatch, thoughtfully packed products but most importantly, they work! Wonderful smell and they dilute well which makes it easy to give my very big golden retriever puppy a lovely wash and condition. His coat hasn't felt as good as this without going to the groomers. Thoroughly recommended

12 May 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 4 out of 5 stars

Have only been using on dog for

Have only been using on dog for, but appears staining maybe clearing

11 May 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Great products

Thank you for the great service every request was handled immediately. Very much appreciated.
I already used the sensitive shampoo, conditioner and the detangle spray. It worked so great that I ordered the anti- tick and flea shampoo and spray as well as the tear stain remover. The tear stain remover works very well and does not seem to bother my Havanese like irritating her eyes. The shampoo worked as well as the sensitive shampoo, leaving a very clean, soft, fluffy coat, smelling nicely but not artificial. The repellant spray smells great ( fresh and citrous) and I am sure, I will try it myself for woodland walks or hikings. :-)
Hope the repellants will work, the season will show.
The detangle spray will last for ever I am afraid since I hardly need it anymore with the shampoo and conditioner.
Usually, I am not writing long reviews if at all but these products are perfect for care intensive long haired breeds like Havanese and the production being organic, ethically and environmental friendly is very important to me.
Thanks a lot, I will recommend the product.

10 May 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 1 out of 5 stars

I have still not received my order

I have still not received my order, purchased a week ago

6 May 2022
WildWash logo

Reply from WildWash

Dear Victoria, I am so sorry you haven't received your order yet. We have tried to offer you the best customer service we possibly can. You just let us know today that you hadn't received your order by calling us. We have dealt with this problem immediately by tracking your order and raising an enquiry with the courier service. We called you back to let you know that there is a small back log with the courier service due to the bank holiday and that we would speak to you on Monday to see if your order has arrived and if it hasn't we will send out a new one immediately. We will continue to help you in this way. Our orders usually arrive in 3 to 5 working days, but unfortunately the bank holiday has meant this has been delayed. Please don't worry, we will be back in touch on Monday as per our phone call with you.

Rated 1 out of 5 stars

Quality OK but muuuuuuuuch to expensive…

Quality OK but muuuuuuuuch to expensive to what I got

22 April 2022
WildWash logo

Reply from WildWash

Thank you for your review. We are glad you liked the products. Your opinion is very important to us. With regards to the cost of our products, we have a very minimal mark up and make very little profit. Our products are made in a Carbon Free boutique apothecary in England. Lots of the products we make are still hand stirred in production. All the ingredients are natural, sustainable and free trade, which means workers are paid the correct wages for making the ingredients we use. We leave as small of a Carbon Footprint as we can in the making of our products. Our components are also costly as we use recycled plastic. We were the first company in the world to make and use recycled spray pumps. Unfortunately, none of our ethical or eco decisions regarding our brand save money. An environmentally product is much more expensive to make than a regular product. We haven't however had a price increase in nearly 10 years. We constantly swallow the rising costs of ingredients, transport and components and do our very best to provide the very best products for us, our pets and the environment.
Kind regards, The WildWash Team.

Rated 5 out of 5 stars

Wonderful product and the packaging was…

Wonderful product and the packaging was excellent. I also received the item in record time and best of all my lovely Toy Poodle and Scottie smell beautiful

31 March 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Will only use Wildwash now!! Incredible

Quick delivery and the products are incredible. For 5 years I’ve used a variety of other expensive shampoo, conditioner and spritz sprays on my pup and although she’s clean and soft initially, that didn’t last long at all with the other products and then I found wildwash……used this over a week ago and she is still as soft today and she was when she was bathed and she has been on woodland adventures daily too so even with a rinse after her walks, she still fluffs up. Amazing products, will never use anything else now. Thankyou Wildwash

25 March 2022
Unprompted review
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

The best shampoo on the market

The best shampoo on the market. Gives excellent results every time. I won't use any other shampoo and conditioner. Very good value for money.

19 March 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Used the puppy shampoo on our…

Used the puppy shampoo on our Australian labradoodle for her first bath and loved it. She smells amazing 🤩

23 February 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Brilliant product

First time I’ve used this product and it’s the only shampoo to keep my 11 year old Yorkies coat fluffy for longer than a few days. Love it. Will definitely be buying again.

18 February 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Early days

I love Wild Wash products, no one returned my email questions so I went for tear stain and face wash. I haven’t noticed a change yet, yearly days.

16 February 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Nice products

Speedy delivery, nice customer service and the products really do have my pup smelling nice!! Only used once but will be washing pup every week or so

11 February 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Absolutely amazing stuff!

Absolutely amazing stuff! I bought everything that they offered for cats! It's all natural, smells great and leaves you with a happy cat and super soft fur! Thank you so much!!

9 February 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Great services

Great services. When I chased for a delivery date via info, I received a quick reply. I will use Wild Wash again for our puppy.

9 February 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Very good service

Very good service, with speedy delivery. Lovely products that really work and smell wonderful.

7 February 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Muddy walks made better with Wildwash!

Love Wildwash products - lovely scent, kind ingredients, long lasting and the results are excellent. My dog needs daily washing at the moment after each wet and muddy walk!!

4 February 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Great product, great result and leaves our pooch smelling lovely and its all natural and cruelty free!

4 February 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Great products

Great products , clean with no nasty chemicals and it lasts ages. Smells divine and great for my curly doodle gang to help prevent them getting matted after wet muddy walks !

Highly recommended

22 January 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

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