I bought two beautiful Willis & Gambier bedside cabinets and I’m absolutely thrilled with them. The quality of the wood is excellent, and the off white colour is just right , soft and elegant without... See more
Company replied
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Review summary
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Reviews shaping this summary
We have just had the ivory collection bed frame and wardrobe delivered. Quality is amazing and wow do that look great in our bedroom. If you are considering upgrading please go and look at this... See more
Company replied
We had already a bedroom fitted out with Willis & Gambier furniture. As it was amazingly quality it made sense to get our new furniture through them. Was not disappointed,top quality and worth every p... See more
Company replied
With a large choice of sideboards available we looked to buy a quality unit with a classic style. We choose the Willis & Gambier as a beautifully designed unit as it defined the style we were trying t... See more
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Company details
Written by the company
Willis & Gambier’s bedroom and dining furniture collections are stylish and beautifully made. Designed with the needs and demands of 21st century life in mind, each collection has been carefully crafted capturing its own unique lifestyle. Encompassing classic, modern, revival and casual styles there is a collection to complement any home and setting.
Contact info
Unit 6a-1 Birlea Way, DE74 2HL, Derby, United Kingdom
- 01332 812870
- info@willisgambier.co.uk
- willisgambier.co.uk
4.8
Excellent
183 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Exquisite furniture in design and…
Exquisite furniture in design and quality bringing beautiful furniture into the 21st century
30 September 2024
Unprompted review
Reply from Willis & Gambier
Thank you for your wonderful feedback! We're thrilled to hear you find the furniture exquisite in both design and quality. Enjoy your beautiful new pieces!
Absolutely gorgeous and high quality…
Absolutely gorgeous and high quality furniture. First class customer service! Would recommend this company to anyone.
30 September 2024
Unprompted review
Reply from Willis & Gambier
Thank you for the glowing review! We're delighted to hear you love the furniture and had a first-class experience with our customer service. Your recommendation is greatly appreciated!
Delighted with my new Toulon bed from…
Delighted with my new Toulon bed from Willis & Gambier! Beautiful design and so easy for my husband to put it together! Would really recommend this brand to anyone!
27 September 2024
Unprompted review
Reply from Willis & Gambier
Thank you so much for sharing your wonderful feedback! We're thrilled to hear that you're delighted with your new Toulon bed from Willis & Gambier. It's fantastic to know that the design impressed you and that assembly was a breeze for your husband. Your recommendation means a lot to us, and we're so happy to have provided a product that you love!
I had an issue with replacement handles…
I had an issue with replacement handles and it was sorted within 24 hours,
A brilliant service from Michael - he responded to emails on same day and was immensely helpful, polite and professional,
I recommend this company highly
18 September 2024
Unprompted review
Reply from Willis & Gambier
Thank you for sharing your experience! We're thrilled to hear that Michael provided such excellent and prompt service. Your recommendation means a lot to us!
The best quality bedside tables !!
The best quality bedside tables !!
When they arrived they were perfectly wrapped to prevent any damage.
Can honestly say these are made to perfection with quality materials.
Love them !!
22 June 2024
Unprompted review
Reply from Willis & Gambier
We're thrilled to hear you're loving your bedside tables! Thank you for your kind words and for highlighting the quality and careful packaging. Enjoy your new furniture!
Beautiful well made sturdy furniture
Beautiful well made sturdy furniture. Clients are delighted.
2 September 2024
Unprompted review
Reply from Willis & Gambier
Fantastic to hear your clients are delighted with the furniture! Thanks for the feedback.
Quality items and great style
Quality items and great style. My mother is very happy with her purchase.
11 September 2024
Unprompted review
Reply from Willis & Gambier
Thank you for your kind words! We're delighted to hear that your mother is happy with her purchase. If there's anything else we can assist with, feel free to let us know!
BIRLEA ( Willis & Gambier)...an exceptional company.
Birlea , who sell Willis & Gambier furniture, is an exceptional company whom I will use again. Lee Porter and Kirk assisted me with information I requested that made purchasing the Willis & Gambier furniture easy.
Everything was perfectly clear. Costing, when the furniture was arriving , how many men and how much the delivery charge was.
The furniture arrived beautifully packaged in sturdy boxes so it couldn't be damaged.
I can wholeheartedly recommend Birlea for a top class service.
8 August 2024
Unprompted review
Reply from Willis & Gambier
Thank you for your detailed feedback! We're thrilled to hear that Lee Porter and Kirk made your experience smooth and enjoyable. It's great to know that the furniture arrived in excellent condition. We appreciate your recommendation and look forward to serving you again in the future!
100% Reccommend
Professional, prompt, kept me informed throughout the process from purchase confirmation to doorstep delivery - thankyou.
10 September 2024
Unprompted review
Reply from Willis & Gambier
Thank you for the fantastic feedback! We’re thrilled to hear you had a seamless experience from start to finish.
Etienne bedroom furniture
Brought the Etienne bedroom furniture. Delivered on time and early.
Will definitely look at buying from here again.
3 September 2024
Unprompted review
Reply from Willis & Gambier
Thanks for your feedback! We're glad you’re happy with the Etienne furniture and the delivery. We look forward to helping you with your next purchase!
Toulon…
Ordered some of the Toulon range excellent product and delivered when they said it would be.
22 August 2024
Unprompted review
Reply from Willis & Gambier
Great to hear you’re pleased with the Toulon range and the delivery! Thanks for the positive feedback.
Great quality desirable furniture
Great quality desirable furniture. My parents had Willis and Gambier in their home, now I have it in mine 😊
2 September 2024
Unprompted review
Reply from Willis & Gambier
That’s wonderful to hear! It’s great that you’re enjoying the same quality furniture in your home. 😊
Reply from Willis & Gambier
Thank you for sharing! We're thrilled to hear it looks superb in your newly decorated bedroom. Enjoy your refreshed space!
Reply from Willis & Gambier
Thank you for the kind words! We're thrilled to hear that you're loving the Amelie range. Enjoy your fabulous new furniture!
Fantastic Range of Furniture
Fantastic Range of Furniture
Have the Lyin range tall dresser and smaller dresser plus the stunning woven back chair.
It's a style that fits in any home.
Love it love it
23 July 2024
Unprompted review
Reply from Willis & Gambier
Thank you for your enthusiastic feedback! We're thrilled to hear you love the Lyon range and that it fits perfectly in your home. Enjoy your beautiful furniture!
Disappointed
The furniture is wonderful. No concerns there. However the delivery came direct from Birlea. Bearing in mind this was bedroom furniture the delivery men told me that they were not supposed to take it upstairs!! Also they did not unpack and did not take packing materials away. I paid a John Lewis price but did not receive John Lewis customer service. Very disappointing.
21 May 2024
Unprompted review
Reply from Willis & Gambier
Hello, we can only apologise that you have experienced issues regarding delivery of your item. We have requested more information from you, and can then look into this further.
The Furniture range
Thoughtfully designed and beautifully finished future classics.
9 May 2024
Unprompted review
Reply from Willis & Gambier
Thank you for your kind words! We're thrilled to hear that you appreciate the design and finish of our products. We aim to create pieces that not only meet today's standards but also stand the test of time as future classics. Enjoy your new addition, and we hope it brings beauty and function to your space for years to come!
Looks great but poor support
The handles on this furniture are not fit for purpose and when you have a drawer full of clothes they break. Willis & Gambier will not respond and do not provide any information on where to obtain replacement handles or what paint to use if there is damage which will occur over time, Of course you could go out and buy new handles but when you have several pieces of furniture and the fittings are not standard this is not possible.
The furniture looks good and we were pleased with it but now we wish we hadn't bought it
--------------------------------------------
I provided Willis and Gambler my contact details as requested by Trust Pilot but I have had no further contact. I have sent a further email to them hoping I hear from them this time.
10 May 2024
Unprompted review
Reply from Willis & Gambier
Hiya David, we can only apologise that you have found this with your furniture. We have requested more information from you, and we will look into this ASAP with our QC manager.
Great products and delivery was hassle…
Great products and delivery was hassle free, highly recommended 👍🏻
22 March 2024
Unprompted review
Reply from Willis & Gambier
Thank you for the kind words! We're thrilled to hear that you had a positive experience with both our products and delivery service. Your recommendation means a lot to us!😊
Reply from Willis & Gambier
We're delighted to hear that you had an amazing experience! Thank you for your recommendation; it means a lot to us😊
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