Great customer service, so quick and helpful! The website is a little slow at times and temperamental but the contact with Holly I cannot fault
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Very well made dresses, requested sample dresses which is a wonderful idea and helpful when unsure which style, length etc would best suit. Having the returns bag and labels all sorted makes pur... See more
Holly offers great service and lovely personal touches even when just ordering sample dresses to try on. The dresses were really good quality material and felt lovely to wear against my skin. I only d... See more
These dresses were absolutely perfect for all my bridesmaids. We ordered samples for 4 girls and two adults in multiple sizes and multiple skirt weights and multiple dress types! Nothing was too much... See more
Company details
Written by the company
Discover luxurious bridesmaids dresses made to order in the UK that are inspired by the timeless appeal of carefully considered design mixed with the modern ideals of comfort and confidence. Our signature stretch fabric ensures the perfect fit without alterations and our custom options give you literally thousands of dresses to choose from. Our aim is to make you look and feel beautiful in our range of contemporary classics that stand the test of time – after all, great style never goes out of fashion.
Contact info
1 Clay Lane, Haveringland, NR10 4PP, Norwich, United Kingdom
- 07867520697
- contactus@willowandpearl.co.uk
- willowandpearl.co.uk
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Holly went above and beyond helping…
Holly went above and beyond helping with our sample dresses, from choosing sizes to including a third sample dress to try on. Samples were received so fast, neatly packed and with accessories like bandeaus and sliders. Will definitely be ordering, not only have we found the perfect colour, the quality of the material and samples were outstanding and Holly has been so flexible with sizing for my slender teenage bridesmaids!
Got my parcel
Thanks Willow and pearl for understanding my order query and making it process..I got my order delivered,I haven't opened it yet...
Thanks once again even after the delay in parcel delivery.....I appreciate your efforts to communicate with customer care....I would definitely order from you in the 👍future

Reply from Willow & Pearl
Lovely dresses!
I ordered a couple of sample dresses and they were lovely! Great service and easy communication. The dresses were good quality and we’ll likely be going ahead with ordering.
Thank you Holly!
An incredible experience from start to…
An incredible experience from start to finish. Holly was so helpful, going above and beyond to discuss all the finer details to ensure we got the right thing. The dress is stunning and my teenage bridesmaid loves it!
Feels like you’re getting a personal service
Holly has been really helpful at every step, from the swatches which arrived really quickly to helping with multiple questions about my order! It was helpful for my bridesmaids to be able to try the sample dresses and we all loved the colours.
The dresses have arrived and they are…
The dresses have arrived and they are beautiful quality. The communication I had with holly was fast and she answered all my questions.
Beautiful dresses and great support
Really great customer service and amazing dresses!
Ordered some sample dresses which arrived in a couple days. They also added the bandeau and accessories, single and double-layered dresses so that we can see how everything looks.
Unfortunately, they didn't have one of the dresses I wanted to try, which was a bit sad but instead they sent me a couple others that had some of the same features as the one I wanted initially.
Such a glorious fabric! Stretchy and so smooth, feels like I'm wearing a pyjama.
Highly recommend this business!!
Any time I need formal wear this place will be top of my list! I purchased my daughters dress for my wedding back in June, and I completely forgot to get the sashes for her and my other flower girls! I emailed Holly frantically last week and she couldn’t of been more helpful! Baring in mind my wedding is in 2 weeks, and I didn’t think I’d be able to get them in time. They have arrived today and they are perfect. Holly has kept me updated throughout the delivery process, and even sent a little note in with my order! I’m so so impressed, and cannot recommend this lovely business enough!!
Missing sample and stain on dress
Overall the quality of the dresses provided were fantastic, the delivery time was super quick and the experience is general was very professional and luxurious. However one of the sample fabric colours we had ordered was not included in the package and instead other colours had been sent in its place. This is a very nice compensation but unfortunately that colour was the one we wanted to see most. As well as this, the dress arrived with a very small stain on the front, no bigger than a 10 pence piece but kind of ruined the experience of putting it on. Furthermore, a second dress was provided so that we could compare the one layered and two layered fabric but the dress was 3 sizes too small and therefore could not actually be tried on.

Reply from Willow & Pearl
Bridesmaid dresses are fsntastic
Thank you Holly, the dresses are beautiful!
The bridesmaids are really excited and love the colour.
We can't wait until October now.
Save yourself the money
Genuinely do not understand all the positive reviews for this dress.
For £130 I cannot understand why the dress is so cheap looking. It is all raw-hem, and the multi-way is not accurate as many of the styles cause you to feel unsafe with any form of movement, such as me bending over to pick something up and proceeding to flash people. I would pay £40 for this dress and no more. Do not buy and save yourself from the waste of money.
It took just over 6 weeks to be mailed to me which is fair but was not until I emailed that it got sent to me the next day, which makes me believe it was forgotten about.

Reply from Willow & Pearl
Very well made dresses
Very well made dresses, requested sample dresses which is a wonderful idea and helpful when unsure which style, length etc would best suit.
Having the returns bag and labels all sorted makes purchase so appealing and better experience.
Ivory dresses high quality fabric mean not see-through!
Great service and a lovely personal…
Holly offers great service and lovely personal touches even when just ordering sample dresses to try on. The dresses were really good quality material and felt lovely to wear against my skin. I only didn’t order after the sample dresses because the wedding is abroad and I felt it would be too hot as I’d need a double layer due to the light bridesmaid dress colour. Thank you though for an easy & organised transaction and a lovely online shopping experience.
Outstanding service and quality
The service from Holly from start to finish was amazing. Such a good personal service. The dresses are stunning and such good quality. They hang beautifully. And so good for the price. I couldn't rate this company highly enough! Thank you so much.
Very positive experience
Holly has been so helpful from the start and been very accommodating to our requests.
The 8 dresses all turned up the other day and they look fab. We are very pleased with the service.
Thanks Holly!
Excellent service and great quality dresses
The customer service was truly excellent. Swatches and then sample dresses were sent very promptly, and Holly was very accommodating when we needed to keep the sample dresses for a little longer to make sure all the bridesmaids had a chance to see them. Once we placed our order the dresses arrived in a little over 4 weeks. We are delighted with them. The quality is really good and we can't wait to see the bridesmaids wearing them on the day. Would recommend Willow & Pearl without hesitation.
Found just what I was looking for for
Found just what I was looking for. The item was beautiful and arrived super quickly. Would recommend.
Beautiful dresses and great…
Beautiful dresses and great communication with Holly. I will be ordering my dresses soon.
Prompt supply of sash
Prompt supply of sash. I wanted to buy just a swatch but was unable unless I ordered another item.

Reply from Willow & Pearl
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