Willowcreeklane logo
Visit website

Willowcreeklane Reviews 2

•
TrustScore 3 out of 5

3.0

Interior designer
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Interior designer

Information provided by various external sources

Willow Tree® Angels, Figurines and Nativity continue to be one of the best, and simplest, expressions of love, faith, and remembrance available today. Willow Creek Lane is your Willow Tree® headquarters. Stop, Shop, and Stroll the internet's largest Wi...

Contact info

3.0

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

I had the identical experience to the…

I had the identical experience to the other review. My five figurines never arrived for my Mom's funeral or Celebration of Life Service. My email inquiries never received a response. When I reached someone at customer service they told me I should have noticed the items were back ordered. There was absolutely nothing to indicate this on any communication or on the website. Nor was anything communicated to me after the order went through. The man was rude and hung up on me. My money was refunded but unfortunately the items I was counting on to honor my Mom did not make it.

19 August 2021
Unprompted review
Rated 2 out of 5 stars

Terrible customer service

Terrible customer service. Do not return email order inquires. Finally called and was asked " didn't you see back ordered?" I'm thinking yes, that's why the numerous sent emails and the phone call asking when is my order going to be processed. Two weeks ago they were paid through PayPal. FYI there was no indication of it being back ordered. Don't even see that figurine on their website any longer. Authorized dealer for Willow Tree. Disappointing

30 April 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look