Returned after months because bored, ended up withdrawing small
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Joined after friend's suggestion, we play together on call
I joined mainly to test the mobile version on my work laptop. Registration worked, but the live dealer section felt extremely small. The problem returned after every login and made the site difficult... See more
Luckier than usual, few small hits, withdraw locked in.
Company details
Written by the company
Top Deal 🎯 Boosted welcome bonus
Contact info
United Kingdom
- willowglassstudio.click
No recent history of asking for reviews
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Withdrawal tab on a tablet at the hotel…
Withdrawal tab on a tablet at the hotel got messy when my bank had no payment while the casino receipt inside the casino account said paid. KYC status stayed stuck while the account still said review.
Autoplay settings reset after every…
Autoplay settings reset after every page change. I turned it off twice, then watched it flip back on when the lobby reloaded. That is the sort of glitch that makes me tense. Could they make the cashier any more confusing?
I caught it because Cashier Thu 14:58…
I caught it because Cashier Thu 14:58 because the cashout returned to balance from the casino profile without a failed reason. Account history made the KYC wait more confusing before I closed the tab
Balance kept showing the wrong amount…
Balance kept showing the wrong amount after a spin.
The round on Live Roulette froze…
The round on Live Roulette froze halfway through. The issue was that sound and spin settings reset after every refresh
The catalogue looks bigger than it feels. I probably wouldn't have minded if the site had simply shown one accurate status
Cashback showed on the account banner…
Cashback showed on the account banner Monday morning. What annoyed me was that the rewards tab stayed empty after relogging. the small print mattered only after the click. I noticed it because I checked both desktop and mobile NO update
Put the shopping away
Put the shopping away, opened a slot, came back and the session had timed out. fair enough. logged in again and the game opened at the start of a bonus round i had not finished, with two spins missing from where i left it
I joined mainly to test the mobile…
I joined mainly to test the mobile version on my work laptop. Registration worked, but the live dealer section felt extremely small. The problem returned after every login and made the site difficult to use. By the end, I had spent more time troubleshooting than playing.
KYC showed no missing files until I…
KYC showed no missing files until I tried to cash out. Then it asked for a card screenshot and moved my withdrawal into review at the same time. The status did not explain the next step.
Olivia from live chat answered
Olivia from live chat answered, sort of. The issue was that the promised email update never arrived. polite wording did not fix the wrong answer. It was a small issue until the account pages kept disagreeing.
One more casino headache
One more casino headache: Book of Dead showed in casino search, but the slot would not open after login on a work break
I spent an hour in live chat on Sunday…
I spent an hour in live chat on Sunday evening. Adam was polite enough, but every answer was a paraphrase of the help page I had already read before opening the chat.
Cashout returned to balance
Cashout returned to balance, no message, no reason
Maybe I missed something
Maybe I missed something, but On mobile data, the deposit field vanished behind the keyboard and support did not explain it
Cashier crashed after confirmation…
Cashier crashed after confirmation again.
Bonus terms page changed on the 12th
Bonus terms page changed on the 12th, the version I agreed to has gone.
The filter states new games
The filter states new games, but half the tiles open to a maintenance message. Why show them in the lobby if they can't be launched. The account screen didn't make anything any clearer. That detail mattered since the balance had changed.
Date filter missed my Friday deposit.
Switched from the laptop to my phone…
Switched from the laptop to my phone mid-session and lost the sound and stake-size settings. Had to set it all up again and fired off an extra spin by accident.
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