Highly professional and friendly service from start to finish. Every question answered fully & clearly by Raymon our sales person who was also was good humoured and felt trustworthy. Recommend this de... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve had two vehicles now via Wilson & Co (Drayton Motors) and my experience has been positive. I was kept updated on delays in my new vehicle coming in, although didn’t have too long to wait. If you’... See more
Company replied
My experience at Wilson & Co Scunthorpe was cracking becauseI was warmly welcomed, offered a drink, salesperson used my first name, listened to what I was looking for and what I didnt want. Offered me... See more
Company replied
Matthew Lowe from Bolton Wilson & Co, new salesman on the market we have been his first buyers. Great guy, positive, easy to talk to and much more! If your looking to purchase a car Matt is your guy!... See more
Company replied
Company details
Written by the company
Wilson and Co in Bolton, Scunthorpe and Grimsby are now trading as Drayton Motors as part of a larger group. These sites represent new Vauxhall, Peugeot and BYD as well as used vehicles, service and parts.
Contact info
Hewitts Avenue (Head Office Enquiries), DN36 4SE, Grimsby, United Kingdom
- 01472 290290
- enquiries@wilsonandco.com
- wilsonandco.com
4.3
Excellent
581 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 1 week
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My New forever 🚗
My experience was really good, Stacey the Sales Executive was very helpful and talked me through everything that I needed to know. She was polite and friendly showed me round the car i wanted and I went for a test drive. Would definitely recommend Wilson and Co.
2 July 2025
Unprompted review
Reply from Wilson & Co
Thank you for your kind words and for taking the time to leave a review. I’m so pleased to hear that Stacey looked after you so well — her friendly, helpful approach and clear communication really shine through in your feedback.
It’s great that you had the chance to fully explore and test drive the car before making your decision. We really appreciate your recommendation and hope you enjoy every mile in your new vehicle!
Best regards,
Jason Carter
Head of Business
The experience at Wilson & Co…
The experience at Wilson & Co Scunthorpe was great. They had a fantastic selection of cars on display which clearly stated the price and had qr codes so you could access further information. I was approached quickly in a friendly manner and did not feel pressured in any way. Raggi was a super salesman who was efficient and helpful throughout the purchasing process. He had a great knowledge of the car, warranties, servicing and optional extras. I was also able to take the car home the same day which was amazing. I also loved the personalised video message after my purchase.
27 June 2025
Unprompted review
Reply from Wilson & Co
Thank you for such a fantastic review. I’m delighted to hear you had a great experience at Wilson & Co Scunthorpe and that our vehicle display, QR codes, and no-pressure approach made a positive impression.
It’s wonderful to know Raggi looked after you so well — his product knowledge and commitment to great service are real assets to our team. I’m especially pleased that we were able to get you into your new car the same day, and that the personalised video added a nice finishing touch to the experience.
Enjoy your new car, and if there’s anything else we can do, you’re always welcome to get in touch.
Best regards,
Jason Carter
Head of Business
Excellent experience
Excellent experience from start to finish, brilliant customer service, attentive without ever pressurising and keen to ensure all needs are met within stipulated budget.
9 July 2025
Unprompted review
Reply from Wilson & Co
Thank you for such a fantastic review. I’m delighted to hear you had an excellent experience from start to finish. It’s great to know the team provided attentive, pressure-free service while working within your budget — that’s exactly what we aim for.
If there’s anything more we can do for you in the future, please don’t hesitate to get in touch.
Best regards,
Jason Carter
Head of Business
Helpful and friendly staff
23 May 2025
Unprompted review
Reply from Wilson & Co
Thank you for your kind words! I’m glad to hear our staff were helpful and friendly. We always aim to provide the best service possible.
If you need anything else, feel free to reach out.
Best regards,
Jason Carter
Head of Business
Staff have been very helpful
Staff have been very helpful, particularly Raggi. Any problems we have had have been dealt with promptly. Very satisfied with Wilson's.
2 July 2025
Unprompted review
Reply from Wilson & Co
Thank you for your kind words and for taking the time to leave a review. I’m really pleased to hear that Raggi and the rest of the team have been so helpful, and that any issues were dealt with quickly and professionally.
It’s great to know you’re very satisfied with your experience at Wilson and Co — that means a lot to us. If there's ever anything else we can assist with, we’re always here to help.
Best regards,
Jason Carter
Head of Business
Ryan the salesman made all the difference very helpful and considerate
Ryan the salesman made all the difference when buying my vehicle from Wilson and co, Open ,honest and approachable. I cannot fault excellent after sales service from Ryan and the service department team.
26 June 2025
Unprompted review
Reply from Wilson & Co
Thank you for your fantastic feedback. I'm delighted to hear that Ryan made such a positive impression and helped make your buying experience a great one. Being open, honest, and approachable is exactly what we aim for, so it's great to see that reflected in your visit.
It's also wonderful to know our aftersales team lived up to your expectations—I'll be sure to pass your kind words on to Ryan and the service department. If there's anything more we can do for you, please don’t hesitate to get in touch.
Best regards,
Jason Carter
Head of Business
Very friendly staff,didn't bother or…
Very friendly staff,didn't bother or hassle you but let you browse at your leisure.
15 May 2025
Unprompted review
Reply from Wilson & Co
Thank you so much for taking the time to leave this great review. I'm really pleased to hear you found our team friendly and appreciated the relaxed, no-pressure environment. We believe that buying a car should be an enjoyable experience, and it's great to know that came across during your visit.
If there's anything else we can help with in the future, please don’t hesitate to get in touch.
Best regards,
Jason Carter
Head of Business
Amazing service from Tracy
Amazing service from Tracy! Found me the perfect car and was so helpful with everything! Very easy process they do everything for you!
31 May 2025
Unprompted review
Reply from Wilson & Co
Thank you for the fantastic review! I’m so pleased to hear that Tracy was able to find you the perfect car and make the whole process so smooth and stress-free. That’s exactly the experience we aim to deliver.
I’ll make sure Tracy sees your kind words — they’ll mean a lot to her. Enjoy your new car, and don’t hesitate to get in touch if we can help with anything in the future!
Best regards,
Jason Carter
Head of Business
The experience at Wilson & Co Grimsby…
The experience at Wilson & Co Grimsby was great because no fuss no hassle no hard sell. just a very professional experience. A special thankyou to the salesman Josh who went out of his way to make sure i was satisfied.
5 July 2025
Unprompted review
Reply from Wilson & Co
Thank you for your kind words and for sharing your experience at Wilson & Co Grimsby. I’m delighted to hear that everything was straightforward, professional, and pressure-free — that’s exactly what we aim for.
A special thanks for mentioning Josh — I’ll be sure to pass on your thanks to him. He’ll be really pleased to know his efforts made such a positive difference. If there’s anything else we can help with, we’re only a call away.
Best regards,
Jason Carter
Head of Business
Cat was very helpful
Cat was very helpful, knowledgeable and efficient would deal with her again
6 March 2025
Unprompted review
Reply from Wilson & Co
Thank you for your great review. I’m really pleased to hear that Cat looked after you so well — being helpful, knowledgeable, and efficient is exactly what we strive for.
It’s fantastic to know you’d be happy to deal with her again. I’ll make sure Cat sees your kind feedback. We look forward to welcoming you back in the future!
Best regards,
Darren Wilkinson
Head of Business
Reply from Wilson & Co
Thank you for your kind words! I'm really pleased to hear you received great customer service — that's always our goal.
If there's anything else we can help with, please don't hesitate to reach out.
Best regards,
Jason Carter
Head of Business
Very professional
Very professional, polite. Great range of cars. Explained everything clearly.
28 June 2025
Unprompted review
Reply from Wilson & Co
Thank you for taking the time to leave such a positive review. I'm really pleased to hear you found our team professional, polite, and clear in their communication — and that you were impressed with the range of cars we offer.
We’re always here if you need anything further, and we hope to see you again in the future!
Best regards,
Jason Carter
Head of Business
Wilson &Co Scunthorpe!
When I wanted a new car having looked around I went to Wilson & Co. My experience at Wilson & Co Scunthorpe was cracking because Raggi Singh arranged a test drive for me and when I asked him to find me a suitable vehicle he did so. There was no pressure no excessive selling he simply explained everything I needed to know about the vehicle and managed to find one that exactly matched what I wanted. I felt that he was really helpful. All the warranty and possible cover was explained very well and I had time to think about what I wanted. I am delighted with the car.I also feel that should I have any issues I can easily contact Raggi for advice so all in all a great experience. So I have been driving my Mokka now for a couple months and I have to say it doesn't disappoint. It's a super smooth drive plenty poke when I need it and feels pretty quality inside. Last week I spotted a small shark inscribed on the coin area! There's a story behind that !
22 May 2025
Unprompted review
Reply from Wilson & Co
Thank you for sharing such a thoughtful and detailed review — I’m absolutely delighted to hear how pleased you are with both your Mokka and your experience at Wilson & Co Scunthorpe.
It’s great to hear that Raggi took such good care of you. We believe in a no-pressure, customer-first approach, so I’m really pleased that came across clearly. Raggi will be thrilled to know that his efforts made such a difference and that you felt fully informed and supported throughout.
I’m also glad to hear the Mokka has lived up to expectations — it’s a fantastic car, and yes, that little shark is a fun Easter egg from the designers at Vauxhall! We love when customers spot it.
Should you ever need anything at all, please know we’re always here for you — and Raggi will be more than happy to assist.
Best regards,
Jason Carter
Head of Business
The vehicle I purchased was a used van…
The vehicle I purchased was a used van and almost new in condition. We were highly delighted when we collected it and the whole sales process. One small negative. The valet slightly let down the experience, it looked as though it had been rushed and some of the polish hadn’t been removed.
29 June 2025
Unprompted review
Reply from Wilson & Co
Thank you very much for your feedback — I’m really pleased to hear you were delighted with the van and the overall sales experience. It’s always great to know when our team has made the process smooth and enjoyable.
I do appreciate you highlighting the issue with the valet. That’s certainly not the standard we aim for, and I’m sorry it let down an otherwise positive handover. I’ll be sure to raise this with our preparation team so we can ensure more attention to detail in the future.
Thanks again for your honest review — and if there’s anything we can do for you going forward, please don’t hesitate to get in touch.
Best regards,
Jason Carter
Head of Business
"My experience at Wilson & Co Bolton…
"My experience at Wilson & Co Bolton was memorable because the 2 sales people were very helpful and knowledgeable"
16 June 2025
Unprompted review
Reply from Wilson & Co
Thank you for your kind words! I’m delighted to hear that the team at Wilson & Co Bolton made your experience memorable with their helpfulness and knowledge. We’re proud to have such dedicated salespeople.
If you need anything else or have any questions, please don’t hesitate to get in touch.
Great service
Apart from the finance broker company having a few hiccups the whole process was relatively fast. Mustafa got me on the road quickly he rang back when he said he would and kept in touch
21 June 2025
Unprompted review
Reply from Wilson & Co
Thank you for your honest feedback! We're glad to hear that, despite a few hiccups with the finance broker, the overall process was smooth and efficient. It's great to know Mustafa made a positive impact by keeping in touch and getting you on the road quickly — we’ll be sure to pass on your kind words to him.
If you ever need anything else, don’t hesitate to reach out. Enjoy your new vehicle!
Best regards,
Jason Carter
Head of Business
Defective car and poor communication with wilson and co.
Bought a car that is not even 3 years old. Was supposed to have been serviced in March less than 24 hours later I had a major oil leak. Multiple other issues as well. Took out extended warranty and service plan which I want to cancel within the 14 day cooling off period and despite phone calls and online chat messages no response. I will NOT be buying a car from them ever again
18 June 2025
Unprompted review
Reply from Wilson & Co
We're very sorry to hear about your experience and understand how frustrating this situation has been for you. Please accept our sincere apologies for the inconvenience caused.
As discussed, we are currently in the process of issuing your refund, and your cancellation request for the extended warranty and service plan is being handled within the 14-day cooling-off period. We’re also reviewing our communication procedures to ensure issues like this are addressed more promptly in the future.
We truly regret that your experience did not meet the standards we strive for, and while we understand your decision, we appreciate your feedback and will use it to improve our service moving forward.
Jason Carter
Head of Business
They take your money then never answer your calls
Stay clear of this company!!! Bought a car back in January. Was promised a spare key and FSH to be sent shortly after receiving the car. But once I paid, the service went from great to shocking. All promises were refused and when I tried to contact them (many many times) they never got back to me. There is nothing worse than a company that breaks promises once you've paid. I paid £10k for a car, but they weren't willing to pay the £250 for the key despite their promises beforehand. I even advised them that I would write this review if they didn't at least get back to me. Ignored. Terrible service.
16 January 2025
Unprompted review
Reply from Wilson & Co
Hi Daniel,
Thank you for your review, and we're sorry to hear about your experience. We genuinely want to resolve this matter for you.
At the moment, we’re unable to locate a purchase under the name Daniel in our records. Could you please provide some further information—such as whether the vehicle may have been purchased under a different name, business, or by someone on your behalf?
We're more than happy to help and support you in resolving any outstanding concerns. Please feel free to drop me an email directly at Jason.Carter@rjtkgroup.com so we can look into this for you as soon as possible.
Kind regards,
Jason Carter
Fantastic service
It was quick and easy to deal with them and it was a quiet dealership too so I was never waiting around for long
12 June 2025
Unprompted review
Reply from Wilson & Co
Thank you so much for your kind words! We're really pleased to hear that you found the process quick and easy, and that the relaxed atmosphere at our dealership made your visit smooth and efficient. We always aim to provide a hassle-free experience, so it’s great to know we hit the mark. Enjoy your new vehicle, and please don’t hesitate to reach out if there’s anything we can help with in the future!
Jason Carter
Head of Business
Sold ex-salvage vehicle worth significantly less
Response: I was sold a vehicle that was ex salvage Jason. Whether it has cosmetic damage or not it was agreed that the vehicle would be bought back at a price that reflected it's value minus the salvage marker. I'll look forward to taking money back from you and warn everyone about your business.
Was sold a 68 plate Astra in 2020 at market value which was HPI clear. Upon trying to sell it online 4 years later I was notified that the car is ex-salvage and so not worth anywhere near what it should have been. The car has only had 1 previous owner so it's incredibly unlikely that Wilson & Co. couldn't have known about it. Went back to the garage to try and sort it out, spoke to Darren who suggested they would buy it back at market value. Drove from Leeds to Scunthorpe for a sales manager to tell me it had too many scratches and they didn't want it. Webuy valued the car at £5800 in that exact condition until they found the salvage marker which took it down to £2500. In the process of finalising the small claims court application. Have a copy of all correspondence right back to the first interactions. Essentially lost over 3K thanks to them.
Do not buy from Wilson and co. If you do, pay for a full V check as they sell ex-salvage.
15 November 2024
Unprompted review
Reply from Wilson & Co
Thank you for your comments. I’m sorry to hear you're unhappy with your experience.
Please contact me directly at Jason.Carter@rjtkgroup.com ,I’m more than happy to offer you the market value for the vehicle based on its condition alone. We are committed to resolving matters fairly and transparently, and I would welcome the opportunity to discuss this further with you.
Kind regards,
Jason Carter
Wilson & Co.
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