Wilsons BlindsReviews 

2,031
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and appearance of the products, noting that they are well-made and look exactly as advertised, often transforming their rooms. The ordering process is frequently described as easy and straightforward, with many appreciating the wide range of products and colors available. Reviewers also highlight the excellent service, prompt delivery, and good communication throughout the process, often receiving their orders on time and in perfect condition. However, some customers experienced issues with damaged items upon arrival, missing parts like screws or fixings, or blinds that did not move in sync. There were also mentions of incorrect sizes being delivered, replacement slats not matching original ones, and difficulties with customer service regarding missing items or slow responses.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing items as well-made, easy to fit,... See more

Quality

Customers consistently report high satisfaction with product quality, frequently describing items as... See more

Order

Consumers find the ordering process to be positive, with many praising its ease and straightforwardness, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting prompt and speedy... See more

Service

People report positive experiences with service, with many reviewers consistently praising the great and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very impressed in the shutters in quality and appearance, both fitted within 1hr, has greatly reduced the heat this week in the room, highly recommend would use again A big shout-out for the cour... See more

Rated 5 out of 5 stars

The blinds look exactly like they did on the website, so I am really pleased with them. The instructions on how to measure were super clear. I was kept well informed of the ordering/ delivery pr... See more

Rated 5 out of 5 stars

I am very happy with our Roman blind. It is extremely well made and as described. The fabric is good quality and fully lined. The price was far better than I was quoted for exactly the same blind in... See more

Rated 5 out of 5 stars

Perfect fit, easy to install and the double blind (blackout plus translucent) gives lots of options for sleep or just to keep the sun out. Delivered on time in good condition.


Company details

  1. #23 of 48 best companies in Blinds shop
  2. #16 of 27 best companies in Curtain Shop
  3. #9 of 22 best companies in Curtain Maker and Retailer
  4. #8 of 13 best companies in Lamp shade supplier

Information provided by various external sources

From our dedicated facility in West Yorkshire, we manufacture over 3000 interior furnishings each week. All products are handmade in-house by our talented team, who use only the finest materials and proven manufacturing methods. Our collection of window dressings, including wooden and aluminium Venetian blinds, Roman blinds, roller blinds, vertical blinds, roof blinds and curtains, plus homeware accessories, are defined by quality and craftsmanship, guaranteed to stand the test of time whilst looking and feeling luxurious. With thousands of styles, fabrics and colours on offer, we’re confident that we offer the best selection of blinds and curtains online in the UK. We also offer a free sample service posted first class for you so you can view a sample of your selected product, along with a 3 Year Guarantee as standard on any purchase.

Wilsons Blinds - A Precise Fit Every Time

Written by the company

Free Samples
We offer a free sample service posted first class for you so you can view a sample of your selected product before you buy. All products come complete with a 3 Year Guarantee as standard on any purchase.

3 Year Guarantee on All Purchases

Here at Wilsons Blinds we’re so confident about the quality of our products that we offer a 3 year guarantee!

Here at Wilsons Blinds we’re so confident about the quality of our products that we offer a 3 year guarantee!
Here at Wilsons Blinds we’re so confident about the quality of our products that we offer a 3 year guarantee! When you purchase a Wilsons Blinds product, you are investing in a quality product that will stand the test of time. Handcrafted by a highly skilled team in our West Yorkshire premises our blinds, curtains and home furnishings are made using the very best materials and manufacturing methods.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.7

All reviews

(2,031)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good quality product at competitive price

I am very happy with our Roman blind. It is extremely well made and as described. The fabric is good quality and fully lined. The price was far better than I was quoted for exactly the same blind in the same fabric from another site.

There was a slight issue with the delivery company and Rachel at Wilson’s was very helpful in contacting the courier to make sure that the delivery arrived. Great customer service. We would order from them again.

23 June 2026
Rated 5 out of 5 stars

Perfect fit

Perfect fit, easy to install and the double blind (blackout plus translucent) gives lots of options for sleep or just to keep the sun out. Delivered on time in good condition.

18 June 2026
Rated 5 out of 5 stars

3 blinds , 200cms and 2 blinds 100cms wide

Great service, impressed with the quality and easy fitting. I ordered 1 blind at 200m wide and 2 at 100cms wide. After hours of searching for 200cms wide I came across this web site, Wilsons Blinds. I decided to order, I gave my measurements and waited. The blinds arrived in 5 days. Fitting was spot on and the wand/stick was fancy compared to other blinds. So impressed I am going to order more for my other windows. Brilliant and top marks for Wilsons Blinds.

7 June 2026
Unprompted review
Rated 4 out of 5 stars

Quality blinds and service let down by irritating omission.

The blinds arrived quickly and appear to be good quality. I have been delayed in fitting them as they were supplied with mounting brackets but no screws or wall plugs. I'm not sure if this was an oversight or cost saving, it was certainly irritating as other manufacturers do supply them.

16 June 2026
Rated 5 out of 5 stars

Brilliant blinds!

The blinds look exactly like they did on the website, so I am really pleased with them.
The instructions on how to measure were super clear.
I was kept well informed of the ordering/ delivery process.
I did have someone to help me fit them but only because I am not super confident at DIY.
I’m couldn’t be happier with the whole process.

27 May 2026
Rated 5 out of 5 stars

Cooling shutters in Cardiff

Very impressed in the shutters in quality and appearance, both fitted within 1hr, has greatly reduced the heat this week in the room, highly recommend would use again

A big shout-out for the couriers DX, friendly, helpful on time and packaging was in perfect condition around the shutters

Thanks

26 May 2026
Rated 1 out of 5 stars

Poor customer service and terrible quality.

Paid for quick delivery but arrived damaged and with a louvre and weight missing. Contacted the company immediately to no response from their contact page. After a few days of nothing tried phoning which was just a computer voice at the end of it. Eventually had an email to say they would send the missing/ broken parts out. A week later only received 1 part. Emailed again, waited yet another week then Louvre is too short. In the meantime I have noticed that the vertical blinds do not move in sync with eachother very well which is not what you expect from a new set of blinds. I'm so disappointed and their customer service has been so slow and unhelpful. I would not recommend to anyone.

6 May 2026

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