Wilsons Blinds Reviews 

2,040
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and appearance of the products, finding them well-made and accurately described. Many people appreciate the straightforward ordering process and the efficient delivery service, noting that items arrive on time, well-packaged, and in excellent condition. However, some customers also noted occasional issues with products arriving damaged, cut incorrectly, or having missing fixings. A few people also experienced discrepancies like incorrect sizes or shades, and some mentioned challenges with after-sale service.

What people talk about most

Product

People report positive experiences with product, often highlighting the good quality, perfect fit, and ease... See more

Quality

Consumers find quality to be positive, with many reviewers praising the good quality of the blinds and their... See more

Order

Users describe positive interactions with order, highlighting an easy and straightforward ordering process... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting prompt and... See more

Service

Reviewers highlight positive aspects of service, with many praising the great service from start to finish,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very impressed in the shutters in quality and appearance, both fitted within 1hr, has greatly reduced the heat this week in the room, highly recommend would use again A big shout-out for the cour... See more

Rated 5 out of 5 stars

The blinds look exactly like they did on the website, so I am really pleased with them. The instructions on how to measure were super clear. I was kept well informed of the ordering/ delivery pr... See more

Rated 5 out of 5 stars

Decent quality blinds at a reasonable price. Ordered some replacement slats, for our vertical blinds, which we purchased several years ago. The new slats arrived in good time and look great. Easy to... See more

Company replied

Rated 5 out of 5 stars

I am very happy with our Roman blind. It is extremely well made and as described. The fabric is good quality and fully lined. The price was far better than I was quoted for exactly the same blind in... See more



Company details

  1. #36 of 50 best companies in Blinds shop
  2. #20 of 28 best companies in Curtain Shop
  3. #15 of 22 best companies in Curtain Maker and Retailer
  4. #11 of 13 best companies in Lamp shade supplier

Information provided by various external sources

From our dedicated facility in West Yorkshire, we manufacture over 3000 interior furnishings each week. All products are handmade in-house by our talented team, who use only the finest materials and proven manufacturing methods. Our collection of window dressings, including wooden and aluminium Venetian blinds, Roman blinds, roller blinds, vertical blinds, roof blinds and curtains, plus homeware accessories, are defined by quality and craftsmanship, guaranteed to stand the test of time whilst looking and feeling luxurious. With thousands of styles, fabrics and colours on offer, we’re confident that we offer the best selection of blinds and curtains online in the UK. We also offer a free sample service posted first class for you so you can view a sample of your selected product, along with a 3 Year Guarantee as standard on any purchase.

Wilsons Blinds - A Precise Fit Every Time

Written by the company

Free Samples
We offer a free sample service posted first class for you so you can view a sample of your selected product before you buy. All products come complete with a 3 Year Guarantee as standard on any purchase.

3 Year Guarantee on All Purchases

Here at Wilsons Blinds we’re so confident about the quality of our products that we offer a 3 year guarantee!

Here at Wilsons Blinds we’re so confident about the quality of our products that we offer a 3 year guarantee!
Here at Wilsons Blinds we’re so confident about the quality of our products that we offer a 3 year guarantee! When you purchase a Wilsons Blinds product, you are investing in a quality product that will stand the test of time. Handcrafted by a highly skilled team in our West Yorkshire premises our blinds, curtains and home furnishings are made using the very best materials and manufacturing methods.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.5

All reviews

(2,040)

82 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonderful service

We ordered a blind and took the insurance out on the order against wrong measurements.
It arrived and we were so pleased with in, unfortunately we had given the wrong size and we rang Wilson blinds who could not have been more helpful. No quibble just ordered the correct size and it was delivered so quickly. We are so pleased with it as it looks fabulous. Would highly recommend this company.

14 November 2025
Rated 3 out of 5 stars

Reasonably satisfied customer.

I really like Wilson Blinds but I noticed that the last 2 sets of blinds are not even in that one or two of the blind folds are slightly longer than the others. Not a real problem as they were for 2 of the bedrooms but not aesthetically pleasing. When I next order the blinds for the living and dining rooms I would hope this issue will not arise.

26 June 2025
Rated 1 out of 5 stars

Made me feel dishonest, insignificant and unheard, all for £33

I placed an online order for a small blind on 03/10 total cost £43.10 It was delivered 10 days later and was the wrong size. I telephoned to inform them and was asked to send photos. I sent 2 emails with 5 photos and a video. They confirmed it was the wrong size and suggested I give the blind to a charity and a replacement was on the way. 7 days later they emailed me requesting more photos. I sent 2 more pics, but I was so annoyed that I took advice from an online retail ombudsman and requested a refund. All in all it had been 19 emails, 7 photos, 1 video and 25 DAYS! What a waste of my time! For a blind worth £33! They made me feel like they were tormenting me, messing with me for fun, because the incompetency was so bad. The whole experience was so frustrating, so upsetting, so futile. All the blinds in my house are Wilson Blinds. Bought over 9yrs ago. The company must have changed hands, because they used to be efficient and reliable, but not now, how sad.

20 October 2025
Unprompted review
Wilsons Blinds logo

Reply from Wilsons Blinds

Hi Lynn,

We’re truly sorry to read about your experience and can completely understand how frustrating this must have been. We pride ourselves on providing quality products and excellent customer service, and the fact that you’ve received neither on this occasion has been taken very seriously.

Your comments have been shared with our management and quality teams to ensure this is fully investigated and steps are taken to prevent anything similar from happening again. Please accept our sincere apologies for the inconvenience and upset this has caused — it’s not the experience we ever want our customers to have.

Kind regards,
The Wilsons Blinds Team

Rated 4 out of 5 stars

Over all satisfied but 1 complaint

I get all my blinds from you guys and am over all happy with the quality, choice and speed of delivery. 1 point I need to raise that needs to be addressed is that our windows are very high and you dont change the length of the pull cord so because we have tall windows the pull cords are really short and can be difficult to reach

24 October 2025
Wilsons Blinds logo

Reply from Wilsons Blinds

We're glad you're happy with our quality, choice, and delivery speed. We appreciate you bringing the pull cord length issue to our attention for tall windows. If you could please contact the team we would be happy to help resolve that for you

Rated 5 out of 5 stars

I purchased a wooden blind.

I purchased a wooden blind.
It came and I couldn't be happier with it. It is great quality and easy to put up with all fixings supplied. I would definitely buy from here again. The size was spot on for what I asked for, it fitted perfectly. The blind is heavy, and looks more expensive then it was. It has made such a difference to the living room, I ordered the cotton cream colour, it is just perfect.

24 October 2025
Wilsons Blinds logo

Reply from Wilsons Blinds

We're happy to hear that you are pleased with the wooden blind! It's great to know the quality and ease of installation met your expectations, and that the size was a perfect fit. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Easy to understand instructions for…

Easy to understand instructions for measuring and fitting. Great product at a very reasoable price

21 October 2025
Wilsons Blinds logo

Reply from Wilsons Blinds

We're happy to hear that the measuring instructions were clear and the product met your expectations at a reasonable price. Thank you for your positive feedback!

Rated 5 out of 5 stars

The website was easy to understand and…

The website was easy to understand and use and the product was as advertised and good quality

20 October 2025
Wilsons Blinds logo

Reply from Wilsons Blinds

We're happy to hear that you found our website easy to use and that the product met your expectations with its advertised quality. Thank you for your positive feedback!

Rated 4 out of 5 stars

Quality products

Quality products, been using Wilson’s for years.

16 October 2025
Wilsons Blinds logo

Reply from Wilsons Blinds

We appreciate your long-term support and are happy to hear that you have been enjoying our quality products for years!

Rated 4 out of 5 stars

good quality product

good quality product, measurements accurate, just wish they were a bit quicker, but not a major issue.

14 October 2025
Wilsons Blinds logo

Reply from Wilsons Blinds

We appreciate your positive feedback on the product quality and accurate measurements. We acknowledge your comment regarding delivery speed and will strive to improve our efficiency.

Rated 5 out of 5 stars

Decent quality blinds

Decent quality blinds at a reasonable price.
Ordered some replacement slats, for our vertical blinds, which we purchased several years ago. The new slats arrived in good time and look great.
Easy to order, with helpful guides on the website.

8 October 2025
Wilsons Blinds logo

Reply from Wilsons Blinds

We're happy to hear that you are pleased with the quality and price of our replacement vertical blind slats. It's great to know the ordering process and website guides were helpful for you. Thank you for your positive feedback!

Rated 5 out of 5 stars

Really good product

Really good product and the customer service is excellent especially Cara who helped resolve an issue for us.

6 October 2025
Wilsons Blinds logo

Reply from Wilsons Blinds

We're happy to hear that you enjoyed our product! We appreciate your positive feedback and are so glad that our customer service, especially the assistance you received, resolved the issue.

Rated 5 out of 5 stars

instructions on how to measure very…

instructions on how to measure very clear and ordering process straight forward.

24 September 2025
Wilsons Blinds logo

Reply from Wilsons Blinds

We're happy to hear that our measuring instructions were clear and the ordering process was straightforward for you. Thank you for your positive feedback!

Rated 5 out of 5 stars

Ordered wooden blind

Ordered wooden blind
Process was easy to order
Blinds arrived well packaged
Fitted perfect and easy to fit
Looks fantastic
No issue with ordering again

26 September 2025
Wilsons Blinds logo

Reply from Wilsons Blinds

We're happy to hear that the ordering process was easy, and your blinds arrived well-packaged, fitted perfectly, and look fantastic! Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

A good quality curtain rail.

A good quality,reasonably priced ,curtain rail that arrived in very quick time.
Very happy and would recommend them.

25 September 2025
Wilsons Blinds logo

Reply from Wilsons Blinds

We're happy to hear that you are very satisfied with the curtain rail's quality and price, and that it arrived quickly! We appreciate your recommendation and feedback.

Rated 5 out of 5 stars

Quick and simple to order and put up

Ordering was simple. Putting my vertical blinds up when they arrived was quick and easy - only made awkward by the window lintels - but I was not beaten ! Very happy with the 3 vertical blinds in my new home.

5 September 2025
Wilsons Blinds logo

Reply from Wilsons Blinds

We're happy to hear that ordering was simple and installation was quick. We appreciate you sharing your experience with the window lintels. Thank you for the positive feedback on your new blinds!

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