From start to finish, the manager Jim at Wilson's Richmond was a pleasure to deal with and bent over backwards to make the process as painless as possible.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
the staff member Jim was very helpful and showed me a thorough lay out of the facility , he answered all my questions and made us all welcome . he also assisted with ensuring we made a good transfer i... See more
A very secure storage facility with well placed access controls. The store manager made sure the process is a breeze during the beginning and at the end as well. There was absolutely no damage to any... See more
I had a storage unit with Richmond storage over 5 years. I found the staff always very helpful and supportive of any needs and enquiries that I had. They went above and beyond to cater for my needs, f... See more
Company details
- Self storage facility
- Vehicle Storage Facility
- Moving Supply Shop
- Packaging Supply Shop
- Storage facility
- Wine storage facility
Written by the company
Our Richmond location has the right solution whether you’re looking for residential or commercial storage options. If you’re in business, our range of BusinessPlus services will help keep your business moving. All of our self-storage units are secure and monitored for peace of mind 24/7 with regular nightly patrols. We also offer monthly parking, handy for those working nearby. We are conveniently located at 658 Church Street, Richmond for easy inner-city storage.
Wilson Storage
Written by the company
- Pack. Store. Done.
- Whether you're moving house, running an e-commerce business or looking for somewhere to keep your boat, Wilson Storage has the solution. Our dedicated team are always on hand to make sure you receive the very best service and have the most seamless storage experience.
Contact info
Church Street 658, 3121, Richmond, Victoria, Australia
- 03 8535 7985
4.8
Excellent
73 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fabulous service from the team
Fabulous service from the team. Facilities are spotless and would highly recommend using them
27 April 2026
Great Customer Service and Experience
From start to finish, the manager Jim at Wilson's Richmond was a pleasure to deal with and bent over backwards to make the process as painless as possible.
14 April 2026
Jim Panotopoulos the facility manager…
Jim Panotopoulos the facility manager at Richmond made all the difference - he was outstanding so helpful and incredibly supportive and competent
6 March 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Wilson Storage - Richmond
Hi Eleni
We are so happy to hear that our staff was helpful and accommodating! We appreciate you taking the time to leave us this positive feedback.
The Team at Wilson Storage Richmond
Excellent communication and the whole…
Excellent communication and the whole process was smooth and efficient.
22 December 2025
the staff member Jim was very helpful…
the staff member Jim was very helpful and showed me a thorough lay out of the facility , he answered all my questions and made us all welcome . he also assisted with ensuring we made a good transfer into the storage unit by supplying us with a van and excellent unit , mark , and Brock
29 November 2025
Excellent Service
Jim was excellent to work with, he was super friendly, accommodating and extremely helpful. We had been using the service for over 5 years and couldn't recommend it enough.
2 November 2025
Quality facility
Without doubt, a quality, modern and very clean/dry storage facility with different size units depending on your needs. Friendly manager to help initial setup of storage unit. Easy to access with good security. Competitively priced. Has been an easy and smooth experience.
9 October 2025
Service was Great and Jim was extremely…
Service was Great and Jim was extremely helpful and answered all my queries.
13 October 2025
Wonderful service and great access.
Jim at Wilson storage made the experiencing of renting a new storage space easy and quick.
Give Jim a call first and save yourself some time.
21 June 2025
10/10
Such an easy process. Cost efficient option to have belongings stored and every employee I ever spoke with was fantastic. I'd be back in a heartbeat. Wilson Storage is second to none.
3 July 2025
Excellent Staff
Super friendly staff who were very helpful advising on the various storage shed sizes available , access to facility etc
20 April 2025
A perfect storage facility for anyone who needs it
A very secure storage facility with well placed access controls. The store manager made sure the process is a breeze during the beginning and at the end as well. There was absolutely no damage to any goods kept for well over a year and everything was in pristine condition.
3 February 2025
Nice and friendly
14 January 2025
Jim was very personable
Jim was very personable, gave good advice and provided help that I needed in choosing the right space for our needs.
21 October 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.