The All-England Lawn Tennis and Croquet Club Reviews 31

TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

By some miracle we got tickets for ladies finals this year (2025). have been for finals a few years ago and had a wonderful day of tennis. This year, we along with most people on centre court came aw... See more

Rated 1 out of 5 stars

TRIED to apply for the 2nd year in a row for the PUBLIC BALLOT ticket application. What a fiasco as I just went round in circles on the laptop. Gave up and will NOT bother again !!!! It was much bet... See more

Rated 2 out of 5 stars

My experience at Wimbledon was far from good. To go to AELTC was a bucket list desire..I don't have enough space to include complete chaos of tickets but about disable access. I want to warn people wi... See more

Rated 3 out of 5 stars

Also tried to transfer a ticket due to COVID. Was told we were to late but would try transfering to same household. Never happened so person attended anyway on 5th day. Tickets on phone never worked.... See more

Company details

  1. Event ticket seller
  2. Casino
  3. Event technology service
  4. Events Venue

Information provided by various external sources

Wimbledon Championships past and future including video vault of matches, how to get tickets and online membership.


Contact info

2.0

Poor

TrustScore 2 out of 5

31 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Finals tickets not worth the money anymore

By some miracle we got tickets for ladies finals this year (2025). have been for finals a few years ago and had a wonderful day of tennis. This year, we along with most people on centre court came away feeling short changed. Mens doubles finals was the first match and only three sets (had been 5 previously) and was over and done with in just over an hour. Long wait for the ladies final (something to do with American TV scheduling) and when it finally started the match was done and dusted in 59 minutes. So for tickets that cost over £250 each we saw just over 2 hours of tennis. Anything played on the outside courts was happening the same time play was taking place on the show courts so you couldn't even go elsewhere for the rest of the day. Word to the wise - watch the finals at home, you won't get ripped off by play, food and drink and the transportation to the courts.

12 July 2025
Unprompted review
Rated 1 out of 5 stars

Total waste of time

Total waste of time trying to use their ticket system. When you log in to your account, it insists on sending you a code to input, which is valid for 10 minutes. This would be ok except the link arrives 12 hours later! Tried 10 times now and same every time.
Given up now; I will watch on TV if I bother at all

3 September 2025
Unprompted review
Rated 1 out of 5 stars

COMPUTER PUBLIC BALLOT RUBBISH!!!!!!

TRIED to apply for the 2nd year in a row for the PUBLIC BALLOT ticket application. What a fiasco as I just went round in circles on the laptop. Gave up and will NOT bother again !!!! It was much better when it was done through a POSTAL application as I nearly always turned up tickets. Modern tech fails again ??

2 September 2025
Unprompted review
Rated 1 out of 5 stars

The Walled Garden Outlet @ Wimbledon

The AELTC employed the Compass-Group to run the Walled Garden food outlet at the 2025 AELTC Championships (Wimbledon). The new CCTV technology incorrectly identified my purchases and, as a result, I was overcharged. Despite initially showing interest in correcting the mistake Compass-Group are no longer replying to my emails and the AELTC have not replied at all! No alternative than to take it up with my Credit Card provider.

Date of experience: 03 July 2025

3 July 2025
Unprompted review
Rated 4 out of 5 stars

A Day at Wimbledon week is quintessentially British, but it has been spoilt!

A Day at Wimbledon week is quintessentially British and have enjoyed visits and being lucky enough to have tickets to Centre & No 1 Court. However, the last two years the experience has been marred by the noticeable increase in attendance. The place is now heaving with people which does not make it enjoyable to walk around the grounds and take in the setting which is lovely without doubt. The attention to detail for everything is spot on. Except for the number of people visiting. Not enough seating areas if you don’t want to go to one of the places to eat or drink, just to be able to sit down! The last two years this has definitely taken the edge off of the visit I have always looked forward to. Without a seated ticket on one of the courts I would not entertain going! Outside courts you can queue for hours just to get a seat, a waste of your day.
My main concern was safety, with that many people that it is impossible to walk in a straight line and staff directing people one way down outside steps to get to various areas of the grounds, shows the volumes! If there was an incident I would be very fearful!

3 July 2025
Unprompted review
Rated 1 out of 5 stars

Absolute rubbish again

Absolute rubbish again. The app on Android dodges between myWimbledon and Wimbledon to make it difficult to find. I should/might have tickets in there but there's no menu option for tickets. The email telling me to download them doesn't tell me where they are. Thank God I've got them printed on paper. Nigel Root

1 July 2025
Unprompted review
Rated 1 out of 5 stars

Not the best experience

Not the best experience, after having an email telling me to login to my account on ticket sale day I couldn’t find how to get the tickets. I had to go through my previous emails to find the correct link. (I actually received the correct link 2 hours after the ticket lines opened!!) I managed to get centre court tickets right at the back but as I was taking my 80 year old mother who has problems walking this was not good. I emailed Wimbledon to ask if there were any lower seats available but my email was ignored.
On the day, conveniently, the opponent of Novak Djokovic withdrew an hour or so before play, this resulted in just two competitive matches being played on centre court yet on July 10th (the day we went) Wimbledon broke the record for the most matches played in a single day!! It cost over £400 for our day out just to see one women’s match and a mixed doubles. Think twice about spending your hard earned money!!

10 July 2024
Unprompted review
Rated 2 out of 5 stars

For the last 12 years I have entered…

For the last 12 years I have entered the public ballot but unfortunately without success. As an avid fan it disappoints me greatly to see so many empty seats at great matches on courts one and centre court. Sold obviously to people who would rather sit in hospitality then watch a match that they bought a ticket for. Then you look at the stars in the Royal box mostly rich celebrities and guess what the seat is free and so is the hospitality and then they get their free goody bag. Maybe the LTA should ask them to make a donation to charity for the privilege.
I also out of interest tickets for the Men’s final, a mere £8300 each out of reach for 99% of us.
Fingers crossed for the next ballot.

12 July 2024
Unprompted review
Rated 2 out of 5 stars

Over priced Wimbledon

Stop blaming the weather for poor attendance it's the prices that have kept people away, if you really want to encourage fans then fill the seats up at a cheap price stop being pompous old fuddy duddies

9 July 2024
Unprompted review
Rated 2 out of 5 stars

Resale tickets via My Wimbledon account

I was unsuccessful in the ballot for this year (2024). This via having a My Wimbledon and LTA account. Why have they stopped giving people the chance to purchase resale tickets via MyWimbledon this year. I can’t afford debenture tickets and yet my only other option is to wait in the queue and hope I get in. In 2019 I queued for 6 hours in extremely hot weather and got in by 3.15pm. Whilst queuing and watching the big screens, there were loads of empty seats on centre court (probably the debenture ticket holders ones). How fair is this that fans should queue for hours. Please review this to try and make it a little bit fairer for a genuine fan. I am fortune that I have been lucky in getting ballot and resale tickets to centre and number 1 courts, but many other fans won’t have been.

30 June 2024
Unprompted review
Rated 1 out of 5 stars

The Wombles of Wimbledon

They couldn't care less about their own British players. That's how stuck up they are. They seem to be so proud of turning a tournament into an SS concentration camp minus the barbed wire, by using officials dressed in old fashioned military uniforms to man the security....who do they think they are. I've seen less bald spots in the Royal box than on their courts.

26 January 2024
Unprompted review
Rated 1 out of 5 stars

Won't be bothering again...

We last attended the AELTC 10 years ago in 2013, got to see many different players and there was always seats available on the outside courts. I don't think anything could've prepared us for our return this year. Where to start, we'd been able to get parking in Wimbledon Park but the people directing us there sent us the wrong way and we ended up in Wimbledon Village. When we finally got there we had to queue to get in, even though we already had paid for our tickets. Upon entrance to the grounds, there was far too many people being admitted and majority of the time it was impossible to even navigate through the gangways between courts due to there being so many people. We had been to Wimbledon in the years 2011-2013 and had always been a very pleasurable experience (I am a massive tennis fanatic by the way) but now it saddens me to say that I won't be returning nor would I recommend anyone else too. Far too stressful, overpriced food, nowhere to sit, and when you pay £100 a ticket you expect things to be organised better, such a huge disappointment for what once was an exciting place to be.

6 July 2023
Unprompted review
Rated 4 out of 5 stars

Fist pumping

I've enjoyed all the tennis from Wimbledon this year
....but the fist pumping by competitors and there team is offensive and unnecessary.

3 July 2023
Unprompted review
Rated 1 out of 5 stars

The venue is grossly oversold

The venue is grossly oversold, well above its seating capacity of the courts. It was impossible to see any tennis at all, sit down anywhere or see anything. A complete waste of a day. Will not attend again in the future and would not recommend it to anyone unless they love to queue for hours to maybe catch a glimpse of some action.

5 July 2023
Unprompted review
Rated 1 out of 5 stars

Overcrowded

Went yesterday with a ground pass. Once you’re in, there are queues to get into every court, sometimes for 45 minutes. This did not used to be the case. It is simply not fair to charge people for entry, and then not admit them to the courts. They are letting far too many people in, and the place is overcrowded. Very disappointing.

4 July 2023
Unprompted review
Rated 1 out of 5 stars

Ridiculous Survey!!

I have today received the most ridiculous survey BEFORE I arrive on my expected visit to the Championship. This is taking the data available to them to another level!

29 June 2023
Unprompted review
Rated 1 out of 5 stars

Discrimination of wheelchair users

It is impossible to get wheelchair accessible tickets for the tournament. The Queue is geared towards able bodied attendees and have been advised no dedicated wheelchair tickets available on the day to purchase in the morning. Complete discrimination!!

7 June 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look