Wimdu Reviews 600

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

No login visible on their website whatsoever and they never reply to emails for support. A shame really as 90% of clients came through them some 10 years ago when i was using them and other like Airbn... See more

Rated 1 out of 5 stars

I tried to make three reservations thru Wimdu for last August. Two were OK, the third one they could not process my credit card, told me it was some third party's fault, refused further help. So... See more

Rated 1 out of 5 stars

We rented an apartment in Miami this summer, payed in full, received all confirmation emails from Wimdu med all info but when we arrived in Miami THERE WAS NO APARTMENT. Wimdu does not take any respo... See more

Rated 1 out of 5 stars

Not in every case, but there are frauds going on!! It must bee some it-ingeneer of the page, or so. Otherwise i can't explain how there pop up false apartments with lots of positive reviews on it... See more

Company details

  1. Holiday Apartment Rental

About Wimdu

Information provided by various external sources

BEST CITY APARTMENT DEALS

More than 350,000 apartments and holiday homes worldwide

Contact info

1.5

Bad

TrustScore 1.5 out of 5

600 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 4 out of 5 stars

Generally good, but a bit slow to respond when the booking was cancelled buy the property owner.

Booked months ahead of our holiday and the process was very easy. Web site good. However our host had to withdraw the apartment at short notice and Wimdu could have been a bit quicker off the mark in helping us find an alternative. I had to ask for suggestions as there wasn't much time to trawl through the web site again for a midsummer vacancy. Fortunately one of Wimdu's suggestions worked out well for us. A quicker response would have saved us some worry.

4 July 2018
Unprompted review
Rated 5 out of 5 stars

Great way to stay!

We used Wimdu for our accommodation on a rail trip to Salzburg, Vienna, Bratislava, Prague and Berlin.
We had a great holiday - no problems with accommodation. All the places were different but all worked well for us. In two places we had a private room in the owner's own home - in both cases the owners were really friendly and helpful.
I'd recommend Wimdu to anyone who wants good value accommodation and would like a change from faceless hotels.

18 June 2018
Unprompted review
Rated 1 out of 5 stars

As a host, Wimdu service is poor

As a host, I experienced service from few similar providers like Wimdu. Unfortunately the most user unfriendly experience comes to Wimdu. I registered my property on the site two weeks ago and until this point it has not been listed. I appreciate the company has its own due diligence check progress. However the procedure is taking longer than it’s competitors. Meantime hosts are missing out opportunities.

Secondly, I had impression that the company service team does not have adequate knowledge with its own product as I am offered contradictory information.

I am not fully confident with Wimdu. I shall seek alternatives rather to wish my list to be published with Wimdu anytime soon

From a host point of view, Wimdu provides poor service

Kind regards

A.G

11 June 2018
Unprompted review
Wimdu logo

Reply from Wimdu

Dear Alison,

we are sorry to hear that the experience has not met your expectations, we will be happy to help you. Please contact us through our Help section on our website or at +44 (0) 800 041 8185

Rated 5 out of 5 stars

I have used Wimdu over many years and…

I have used Wimdu over many years and for five separate trips over that time. I have never had the slightest problem with the any of the processes whether it be the administration,booking process or with any of the hosts who have all given great service. The website is easy to use and all the apartments I have booked have been exactly as described and as shown in the photos of each apartment.
No hesitation in thoroughly recommending Wimdu.

4 June 2018
Unprompted review
Rated 5 out of 5 stars

Super system

Super system. Have booked three separate accommodation/apartments and delighted with the process. Highly recommended

26 May 2018
Unprompted review
Rated 5 out of 5 stars

Easy booking system

Easy booking system - system kept up to date re. vacancies, unlike many other sites. Great accommodation and wonderful holidays - thank you.

6 April 2018
Unprompted review
Rated 3 out of 5 stars

Overall Wimdu a good option

Overall, works fine and good to have an option for countries that don't allow airbnb, for example Cuba.

Also, if airbnb dominates (becomes a monopoly) then prices will inevitably go up.

However, really stupid annoying thing about Wimdu is that you can't modify your booking, for example change dates. This is very straightfoward with airbnb so why Wimdu makes it so difficult is beyond me.

6 April 2018
Unprompted review
Rated 1 out of 5 stars

Be careful they have hidden charges…

Be careful they have hidden charges that are not shown before you make the payment. I was charged extra €21.85 for credit card payment fee which did not appear on the screen until I completed my payment. Will not use them again.

13 March 2018
Unprompted review
Wimdu logo

Reply from Wimdu

Hi Alev,

Sorry to hear that you are not fully satisfied with your booking, please do reach out to us at: https://contact.wimdu.com/hc/en-gb
We will be happy to help.

Best regards

Wimdu Support

Rated 5 out of 5 stars

Great site!

Never had any problems with the website. Always provides a good variety of places to choose from and I trust them 100%

26 January 2018
Unprompted review

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