Wimpole Hair Transplant Clinic Reviews 1,665

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 375 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and ability to make them feel comfortable and at ease throughout the entire process. The service and care received, from initial consultation to post-operative support, are frequently described as excellent, with many appreciating the detailed explanations and consistent communication. People are very happy with the quality of the results and the overall user experience, often highlighting the smooth, stress-free, and well-managed nature of their journey. However, some customers also noted issues with the service, including feeling pressured during consultations and dissatisfaction with the final outcome, citing uneven hairlines and a lack of natural appearance. A few other people also felt that the aftercare was absent or inadequate, leading to feelings of being ignored and deeply dissatisfied, and that the procedure did not meet their expectations.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, care, and expertise from... See more

Service

Users describe positive interactions with service, highlighting the professional, caring, and supportive... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the professional, reassuring,... See more

User experience

Consumers find the user experience to be overwhelmingly positive, describing the entire process as easy,... See more

Quality

Customers had positive experiences with quality, with many expressing delight at the natural appearance of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish Kate and Dr. Barry were thorough and very clear on exactly what stages of the process would be and what to expect and be comfortable with. Made everything seem very easy and reass... See more

Rated 5 out of 5 stars

I can’t recommend the team at Wimpole highly enough. The expert knowledge and advice offered during the initial consultation made choosing Wimpole an easy decision. A range of treatments were... See more

Rated 5 out of 5 stars

I had a very good experience with Wimpole, starting with the initial consultation with KJ in Liverpool. He has been very helpful throughout and it’s beneficial that he has had a procedure himself so... See more

Rated 5 out of 5 stars

Fantastic Service and brilliant staff. Dr Barron was absolutely fantastic and made me feel relaxed and comfortable. The clinical technicians were also lovely and welcoming. I had daily check in and Wh... See more


Company details

  1. Hair transplantation clinic
  2. Hair replacement service

Written by the company

Established in 1975, Wimpole Clinic based in London, Harley Street, specialise in FUE & FUT hair transplants, PRP, ATP, trichology and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 53% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

From initial consultation

From initial consultation, through the procedure to post op, my care was brilliant and highly personalised. Husnain reached out to me every day in my first 10-days post-op and was always available for a call. So far so good and so glad I trusted Wimpole with my transplant.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend for Afro hair restoration

I had a great experience with Wimpole Clinic from start to finish. After previously having a disappointing experience elsewhere, I was especially nervous about finding a clinic that truly understood Afro hair but the professionalism and expertise here immediately put me at ease.

One thing that stood out was being able to meet directly with the surgeon during my first consultation, which made the process feel transparent and personalised from day one. The team was knowledgeable, patient, and realistic about expectations.

A special mention to the trichologist, Marie-Royce Book as well, whose communication throughout was excellent - always responsive, informative, and consistent, pre and post op.

If you’re considering a hair transplant and want a clinic experienced with Afro hair, I’d highly recommend Wimpole Clinic.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

The only place for Hair transplant

I had a Professional and excellent service and care from contacting the clinic until Hair transplant procedure was completed .
My first appointment with (my Trichologist) Marie -Royce Book was amazing .She was professional ,empathetic and kind .She explained all steps in details and addressed my anxieties with evidence based answers .
She basically hold my hand through out the procedure and checked on me regularly from the day of the surgery until now ( 3 weeks after surgery).

Dr A Mussa was great and put me at ease from the minute I saw him ,his professional and kind mannerism installed huge confidence in me .I was given all needed information to make an informed consent .
The whole team was amazing and went above and beyond of my expectations.
I am still waiting to see the results but am happy with my decision to proceed with hair transplant at Wimpole clinic .
I recommend the clinic as a first choice for hair transplant and definitely Marie-Royce as your Trichologist and Dr Musa as your surgeon .

6 May 2026
Unprompted review
Rated 5 out of 5 stars

From start to finish what a great…

From start to finish what a great experience with the wimpole clinic! Mihir was so helpful communicating from initial consultation to op day keeping me in the loop with all the details and aftercare. Dr fotis and team did a splendid job and I would highly reccomend anyone coming here for a hair transplant.
Many thanks
Jake Lamburn

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Very calm and professional from first…

Very calm and professional from first contact to end of treatment.

Never felt pressured into anything and were only too happy to accommodate all my questions and worries.

Felt from the very first contact that there was always going to be someone to reply and explain.

11 May 2026
Unprompted review
Rated 1 out of 5 stars

Complaints ignored by Wimpole Clinic Nottingham

A thoroughly disappointing experience at the Wimpole Clinic, Nottingham, in 2024. The procedure on the crown area went smoothly and the grafts taken were considered to be of “excellent quality”, but after 18 months, the crown area remained sparse.

A formal complaint was raised via email to the Nottingham clinic and, after receiving no response, it was followed up again. To date, no reply has been received to either communication. This lack of response is both unprofessional and unacceptable, particularly given the nature and cost of the procedure.

The Wimpole Clinic’s marketing highlights high-profile success stories which encourages people to trust in the Wimpole Clinic, but there is no response when things don’t go as expected. They also ask people to rate their procedure just after the transplant, which does not give a true reflection of the longer term outcome.

After spending thousands of pounds, both the results and the complete absence of aftercare or customer support have left a bitter taste. The Wimpole Clinic Nottingham was entrusted with a significant investment of time, money and expectation, only to now feel ignored and deeply dissatisfied.

Think carefully before committing to any such procedure. You might well end up much poorer financially, with little signs of improvement, and no support from the Clinic.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Seamless experience

Whole process was seamless and well explained - the hairline was built to look very natural, with no indication it looks like a hair transplant.
Everything needed for proper aftercare is given - Adam, my contact, was always available with questions and would regularly check in during the healing period, to ensure everything was going smoothly.

Would recommend!

5 June 2025
Unprompted review
Rated 5 out of 5 stars

Best decision!

Amazing experience. Despite feeling very anxious, every single person in the clinic made you feel welcome and relaxed. Jonny was fantastic as my Patient Adviser who checked in regularly before and after surgery. On top of everything, the results are amazing and couldnt recommend Wimpole enough!

7 October 2025
Unprompted review
Rated 5 out of 5 stars

5* Review, Great Experience, Excited to see the results

I am one day post-operation, so the results have yet to fully bed in; this review relates entirely to the build-up towards the procedure and the procedure itself.

I went for a consultation a couple of months ago and met with Stephen, who talked me through the procedure and what to expect. He was extremely knowledgeable, easy to talk to, and not pushy in the slightest. He was incredibly responsive to messages (of which I had numerous) and was an exceptional patient liaison.

I decided to go ahead with the surgery for both my crown and the hairline, with 2,300 grafts taken in total. On the day of the procedure, my team comprised Dr. Bari, Sophie, Manz, and Vinnay. I could not have asked for a better team. They were diligent and efficient, and there was a great atmosphere in the procedure room itself with "DJ Sophie" selecting the tunes.

The procedure took about 8 hours, split into three distinct parts. Regarding the initial extraction - I won't pull any punches here - the injections to numb the area were painful, but the rest of the procedure was remarkably easy and went by very quickly.

All told, it was a great experience at the clinic and I'm excited to see the results. A huge thank you to all of the team; I cannot recommend them enough. A special thank you to Stephen, who provided platinum-level service.

18 May 2026
Unprompted review
Rated 1 out of 5 stars

Terrible experience & outcome at Wimpole - would not recommend

I went to Wimpole in August 2025 for a hair transplant and am writing this feedback over 6 months post-op to see if I would hear anything from the clinic and to see the progress in my hair. I have been left with an uneven/wonky hairline after having the worst experience.
A week after my procedure I returned to Wimpole to complain to Derek Bailey (Operations Director) about how poor the experience and outcome was. He essentially went back on what was agreed in the meeting and I have not heard from him since September 2025, and neither Dr Dayah since the day of surgery. I was assured I would not be left in the dark for the time following and yet it has been over 6 months and I have not heard a word from anybody.
Dr Dayah was rude & barely spoke to me about anything to do with the procedure and what it is I wanted etc. There was no consultation-style chat/prior meeting, and I was told I did not need to come up a day early for this, however, later I was told by another Doctor (Dr Barry) there should have been an initial consultation.
Dr Dayah asked if I was happy with the hairline he had drawn and I initially agreed, but, upon looking further I didn’t like how high or curved it was. I asked for him to please come back in to the room and adjust it and he proceeds to explain to me how if he brings the corners down too low and makes the sides straighter it would look feminine. He gets his phone out of his pocket, showing me a picture of Brad Pitt, showing/explaining to me how masculine hairlines should have corners further back. He barely changed it and I felt that I had to trust him/that I had no other choice as he wouldn't change it further. I was told it would be 2000 grafts also, yet the area & density does not look it at all.
Post-surgery you can see the left corner is different from the right corner and is still the same now. During the procedure when the grafts were placed in my head, Dr Dayah was only present for the incisions and anaesthesia, that's it. This procedure was meant to be “his” work, yet he wasn’t there for 90% of the time, he didn't take any grafts out or put any grafts in. The technicians were talking about their dating life and at one point they even questioned one another on the amount of grafts they had done and swapped halfway through.
Upon finishing the technicians ask what I do for work. I said personal training and one said: “ oh she likes a PT” and giggled. I found this uncomfortable and highly inappropriate.
There was no final chat/formal meeting with Dr Dayah to check everything, this was supposed to be his work yet he didn’t even come to see the final result.
This whole procedure and the last few years of living with hair loss has taken a massive hit on my mental health and not once at any stage was I asked how I was.
During my formal complaint in person I was told I would not be left in the dark during this journey, and that if touch ups were needed they would be done in the future. We eventually agreed that I would be guaranteed a second procedure free of charge in the future, which was agreed with Mr Bailey via a handshake, yet, he has retracted that offer over email and I have had no contact from anyone since, ultimately being left in the dark.
When I went up to complain even Dr Barry agreed with me that it was uneven, noting that the sides did not look the same. Dr Moussa was present and told me to “cover my hair up and use a product to cover the unevenness” once it grows out, and said that no one will see/notice. The whole point of the procedure was to get a straight/even hairline. I didn't ask for it to be uneven.

I was deciding for months whether to do my procedure at Wimpole or in Turkey and I wish I had chosen Turkey. I would not recommend Wimpole to anybody, especially not Dr Dayah, who is meant to be the head surgeon of their Mayfair clinic. They only care about their high-profile clientele and treated me vastly differently from what you see online and on social media.

I feel humiliated, insulted and embarrassed.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Smooth Process

Had a hair transplant at the Wimpole clinic and Husnain made everything easy for me, he guided me through the whole process and took care of me throughout. The whole process was very simple and smooth which I was very happy with. Thank you to Husnain.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Adam was great. Very helpful.

Went to see Adam on the 14th of May after hearing about him from two of my barbers. As soon as I walked in, he noticed the health of my hair and suggested what I can do for it, which was much appreciated. He was very thorough, answered my many questions clearly, and even outside of the appointment, he has been very responsive to my WhatsApp messages

​He was one of the only consultants to suggest medication before a hair transplant to strengthen my hair beforehand. No one else I saw at other clinics mentioned this but instead, they just kept chasing me for when I would be ready for a transplant, telling me 'your hair will get thinner in time' and will need to be done sooner than later. While I know this, none of them suggested finasteride or minoxidil like Adam did

​After my consultation, Adam sent me information on the surgeon, a credible pharmacy where I can buy the supplements, and a full rundown of how the procedure will go which left me feeling a lot more confident on how this will go

​I'm going to take the minoxidil for a few months and hope to go back and discuss an actual transplant. Overall, as a very anxious man, I left feeling a lot more positive from the consultation!

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic... should have done it years ago!

James was fantastic guiding me through the process and checking in to see how I was doing post-opp. The clinic and staff were fabulous and made the whole experiencing relaxing and stress free. It was no where near as scary as I had imagined and I would definitely do it again.

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Very easy process from start to finish

Very easy process from start to finish. Staff are very friendly and above all knowledgeable, never felt in the dark or unable to ask questions. Actual day of surgery went very smoothly and all the post operation communication has been great. Couldn't recommend highly enough. Hopefully final results are as good as the experience but so far they look great!

27 April 2026
Unprompted review
Rated 5 out of 5 stars

I would highly recommend the wimpole…

I would highly recommend the wimpole clinic from my first consultation to the aftercare, I was well looked after from Husian who was on hand to answer any questions and concerns I had, Husian made the whole experience with the wimpole clinic easy and the aftercare was exceptional.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

I met with Mihir for my 6 month review…

I met with Mihir for my 6 month review since surgery. My experience has been great since surgery Mihir & the team have provided outstanding aftercare since surgery answering all questions in a very timely manner. I did consider treatment abroad however for me it's been amazing having such an outstanding service close to home. The team are all very friendly and helpful and would highly recommend this service.

2 May 2026
Unprompted review
Rated 5 out of 5 stars

What an experience

For men, talking about and doing something about hair loss is a massive thing. From the moment I first spoke with Husnain to my 6 month post op check in I was made to feel at ease, listened to and cared for, by him and the entire team with such professionalism. Thank you Wimpole Clinic. The results speak for themselves.

2 May 2026
Unprompted review
Rated 5 out of 5 stars

I booked in with Dr Meena and team in…

I booked in with Dr Meena and team in December 2025 for a beard transplant I had patches hair that didn’t grow in places. I didn’t want it to look unnatural so was nervous about it from the start, but the services I received from weekly correspondence with KJ to seeing Dr Meena was brilliant. She understood I didn’t want straight lines it must look natural. 6 months on what a great job and I highly recommend Dr Meena and the team.

Thank you Gareth Foster

19 December 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look