Wimpole Hair Transplant Clinic Reviews 1,673

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 363 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the fantastic service and brilliant staff, noting that the team is welcoming, professional, and provides excellent care and support throughout the entire process. Many people praise the staff for making them feel comfortable and relaxed, even when initially nervous, and appreciate the detailed explanations and constant communication from initial consultation to post-operative care. The user experience is frequently described as smooth, straightforward, and stress-free, with many reviewers expressing high satisfaction with the quality of the work and the results. However, some customers reported a very disappointing outcome with their transplant, noting uneven results and a lack of improvement, even after several years. These individuals also mentioned concerns regarding the procedure and a complete absence of aftercare or customer support, leading to feelings of dissatisfaction.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, expertise,... See more

Service

Consumers find service to be positive, with many reviewers describing the entire experience as excellent from... See more

Customer service

People report positive experiences with customer service, highlighting the constant contact, care, and... See more

User experience

Users describe positive interactions with the overall experience, highlighting it as smooth, well-managed,... See more

Quality

Reviewers express high satisfaction with the quality of work, often noting that results have exceeded their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always been apprehensive about getting a hair transplant but the moment I had my consultation with Carly my mind was made up. From constant contact throughout and advice I finally went through with i... See more

Rated 5 out of 5 stars

From start to finish Kate and Dr. Barry were thorough and very clear on exactly what stages of the process would be and what to expect and be comfortable with. Made everything seem very easy and reass... See more

Rated 5 out of 5 stars

Fantastic Service and brilliant staff. Dr Barron was absolutely fantastic and made me feel relaxed and comfortable. The clinical technicians were also lovely and welcoming. I had daily check in and Wh... See more

Rated 5 out of 5 stars

James was fantastic guiding me through the process and checking in to see how I was doing post-opp. The clinic and staff were fabulous and made the whole experiencing relaxing and stress free. It was... See more


Company details

  1. Hair transplantation clinic
  2. Hair replacement service

Written by the company

Established in 1975, Wimpole Clinic based in London, Harley Street, specialise in FUE & FUT hair transplants, PRP, ATP, trichology and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 46% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

3000 Graft Transplant

My experience at the Wimpole Clinic has been amazing from start to finish. From the initial consultation through to the procedure itself, everything was incredibly smooth and communication was excellent throughout.

My patient advisor, KJ, was especially helpful. He had recently had his own transplant, which really reassured me and gave me a lot of confidence going into the process.

On the day of the transplant, I was looked after by Dr Meena Zareie MD, Pooya, and Brandon, who were all brilliant. They were patient, professional, and somehow managed to deal with me not being able to sit still and talking nonstop! The procedure itself was completely painless, apart from very minor discomfort when the local anaesthetic was administered.

I was a bit nervous about the healing process after reading some horror stories online about swelling and bleeding, but mine has been absolutely perfect, no swelling, no bleeding, and it looked great just a couple of days post-procedure.

I first looked into hair transplants about five years ago but bottled it. If I had known how easy, painless, and smooth the whole experience would be, I would have done it straight away. If you’re thinking about it, just do it.

I couldn’t recommend Wimpole Clinic enough 10/10 experience.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience.

From the first phone call interaction with Mihir through to 7 months post surgery the whole team at the Birmingham clinic have been absolutely brilliant. Mihir has been really informative and helpful throughout and Dr Thomas and the team on surgery day were faultless. I was made to feel relaxed knowing I was in safe hands. I’ve just had my 6 month post surgery check up and the results have exceeded everything I wanted from the procedure with still more to come. I would absolutely recommend Wimpole Birmingham clinic if you are considering a hair transplant. 10/10.

Thanks again to all the team.

Murray Drennan

4 July 2025
Unprompted review
Rated 5 out of 5 stars

I am now 3 months post hair transplant…

I am now 3 months post hair transplant and I couldn’t be happier with my results. From start to finish Marie made me feel very relaxed and at ease answering any questions or concerns I had. On the day Dr Moussa and his team were amazing and the attention to detail was fantastic. Could not recommend more highly.

5 November 2025
Unprompted review
Rated 2 out of 5 stars

Poor treatment planning and disappointing aftercare

I chose Wimpole Clinic because of their reputation and professionalism, and the procedure itself was carried out professionally.

However, I’m very disappointed with the overall planning and aftercare.

I paid over £5,000 for my first transplant, but only the frontal area was treated, despite thinning in the back and crown already being visible. At no point was I offered the option to address this more fully at the time of the procedure by extracting more hair and paying more then. Instead, I was told to “come back in 12 months” on the day of my procedure. It all felt very rushed.

Twelve months later, I’ve now been quoted a further £5,000 for a “top-up” procedure to address this, which feels like something that could and should have been properly planned for from the start.

I was also promised review appointments that did not take place which I had to chase for, and more recently my attempts to raise concerns and request a clinical review have gone unanswered for weeks.

While the clinic appears professional, my experience has been that long-term planning and communication have fallen well short of expectations.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Wimpole Hair Clinic…

My experience with Wimpole Hair Clinic has been excellent from start to finish. The entire team was incredibly caring, attentive, and genuinely committed to making me feel comfortable throughout the process. Every interaction felt personal and professional, and I always felt listened to and well looked after. Their supportive approach and attention to detail made the whole journey smooth and reassuring

29 August 2025
Unprompted review
Rated 1 out of 5 stars

Totally unprofessional, a shambles from start to finish

I am extremely disappointed with the service at Wimpole Hair Transplant Clinic in Manchester, and I feel it’s important to share this experience as a warning to others.

I previously had my own transplant at the London clinic and was happy enough to recommend Wimpole to my brother. For this reason, we booked a consultation in Manchester, specifically requesting that both the consultant and the surgeon be present to discuss the procedure and hairline. We were assured this was fine and given a 9:30am appointment.

We travelled from Liverpool in rush hour (a 1.5-hour journey), arrived 5 minutes early, and checked in on time.

After waiting 25 minutes past our appointment, a man finally appeared who was supposedly the consultant. He was dressed extremely casually – trainers, a visible gold chain, and a red Ferrari cap – which was a stark contrast to the professional consultant I dealt with in London. First impressions were very poor.

He muttered “sorry for the wait” with no explanation, then spoke at us for about five minutes, very quickly, leaning back in his chair, and generally presenting himself in a very unprofessional manner. He also contradicted medical information previously given to me by my London surgeon regarding Finasteride, and so I asked him to clarify or check this with the Manchester surgeon, he then left the room I think in an attempt to prompt the surgeon to commence the meeting.

Another 15 minutes passed with no update or explanation. During this time, a large sign that had been taped to the wall actually fell down onto the desk in front of us — which, quite honestly, felt like a perfect representation of how chaotic and poorly managed this appointment was.

At this point, my brother was understandably losing confidence in the clinic. I went to find out what was happening, and only then were we told that the surgeon was still with a patient who had arrived late for an appointment before ours – meaning we were being penalised despite arriving on time.

I explained how unacceptable this was, as we were now nearly an hour into what should have been our consultation.

During this conversation, the female surgeon partially opened the door and asked, in a confrontational tone, what the problem was. There was no acknowledgement of the delay or the inconvenience we had experienced. When I explained, she interrupted me and said it wasn’t her fault. I asked if it was mine, and she replied, “Well, it isn’t mine.”

At that point, we decided to leave. The surgeon shut the door and walked off aggressively. As we left, we expressed how shocked we were at this behaviour. She turned back to confront me and asked me to repeat myself.

Finally, as we were leaving the building, the consultant ran after us, shouting that he would “give us a discount.” It was a total shambles from start to finish.

This entire experience was disrespectful, disorganised, and completely unprofessional. For a clinic dealing with a serious medical and cosmetic procedure, this level of service is unacceptable. Even more concerning that the clearly unsettled surgeon was operating on a patient that morning- I’d hate to be the one sat in that chair waiting for my surgeon to apply a precise hairline after another of her confrontations.

Based on this visit, I would not recommend the Manchester branch of Wimpole to anyone.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Best place to have a hair transplant

I'd been thinking of having a hair transplant for some time and after looking online at various clinics I wasn't sure which one to go for. I'm a postman and was delivering one day to the delivery I've been on for 24 years and saw a customer who I hadn't seen for a few months, last time I saw him his hair was receding but now he had hair. He said he'd had a hair transplant at the Wimpole Clinic.
I booked a consultation that very afternoon.
I was a bit nervous as I'm terrible when it comes to pain but was reassured that this shouldn't be an issue.
They were right my procedure took about 7 hours and I slept through half of it as I was so relaxed.
Everybody at the clinic is so friendly and welcoming. The aftercare has been excellent as well. My patient advisor Elise has been very helpful in guiding me through the immediate post op information and responds to all and every question.
If you are thinking of having a hair transplant I recommend the Wimpole Clinic as I cannot fault it in any way.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

I am 5 months post hair transplant

I am 5 months post hair transplant. I wanted to wait until now to give the hair time to grow. Really impressed with my results so far. Husnain was brilliant at my initial consultation who gave me great advice. The day of the prcocedure was fantastic, staff were very friendly and put me at ease from the get go. Dr Moussa was really helpful and top class with operation. Overall a pleasant experience and would highly recommend.

17 September 2025
Unprompted review
Rated 5 out of 5 stars

Over 8 months into my journey ....

I'm over 8 months into my journey and I have nothing but good things to say about my experience with Wimpole so far. Stefano has been fantastic at every step. Honest, knowledgeable, and was great at managing expectations. Even before the procedure, I was able to meet the surgeon and speak at length with both Dr Barry and Stefano about the design and what could realistically be achieved with the available grafts.

On the day, everything felt extremely professional. The whole team were brilliant and I actually found the procedure surprisingly relaxing. A big plus was being able to be back home in the afternoon after it was over.

Aftercare has also been excellent, messages were responded to within minutes, even at weekends. Based on my experience, I’d happily recommend the practice.

17 April 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I had my hair transplant (2500 grafts) with The Wimpole Clinic in June 2025, and the whole experience was excellent. Paul was my main point of contact and was always helpful, professional, and easy to reach - even during recovery, when I contacted him on WhatsApp. The surgeon and technicians who performed the operation were outstanding, and the results are genuinely better than I expected. Very thick, very natural, and I couldn’t be happier. Highly recommend.

5 June 2025
Unprompted review
Rated 5 out of 5 stars

Great procedure, care and team

Helpful and friendly team from start to finish. Gave me a natural hairline without it looking too fake and artificial which I’ve seen at other establishments.

Still in the recovery phase but it has all been positive so far, after care is also good with the constants happy to help at any given moment

5 October 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend for hair transplant

I’d highly recommend Wimpole Clinic for anyone considering it! From initial consultation with Adam in Bristol for a hair transplant, through to the day of surgery in London and aftercare, the whole team were excellent. I was provided with clear guidance on what to expect and the steps for aftercare, including check ins via WhatsApp and answering any queries. Had the procedure in late 2024 and every barber I’ve been to says the transplant is of the best they’ve ever seen. Huge thanks to Adam and the team.

30 January 2025
Unprompted review
Rated 5 out of 5 stars

I had my hair transplant at Wimpole…

I had my hair transplant at Wimpole Clinic two weeks ago, and I can honestly say it has been a fantastic experience from start to finish.

I had been putting this off for years, but I’m so glad I finally went ahead with it. From the very first interaction, the whole team made the process feel calm, professional, and reassuring.

My surgeon, Dr Barry, was absolutely brilliant. He was reassuring, meticulous, and clearly a master of what he does. He took the time to explain everything, answered all my questions, and gave me complete confidence throughout the procedure.

Husnain, my coordinator, was excellent, a great communicator both before and after the procedure. He made sure I was well informed at every step and was always responsive and supportive, which made a big difference.

The senior nurse, Beliana, carried out most of the harvesting and implantation. With over 30 years of experience, her skill really showed. Beyond that, she demonstrated genuine compassion and a wonderful character, which made the long day much easier and more comfortable.

The procedure itself went smoothly, recovery has gone exactly as planned, and now at two weeks post-op everything looks great. All the transplanted hair is growing well, and the overall result already looks very encouraging.

I genuinely couldn’t be happier with my decision and with the care I received. I would highly recommend Wimpole Clinic and this team to anyone considering a hair transplant.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

A star procedure

went back for a correction procedure, Dr Thomas was fantastic and extremely attentive, and Mihir my consultant was the most reassuring person i have spoken to in the place, and even walked me out to the car to ensure i did not hit my head. Thank you to the team and i look forwards to the results

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service…

Absolutely fantastic service undertaking my hair transplant from the initial meeting with Simone right through to the actual transplant with Dr Ricardo and his team, then great after care from Simone.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

The service provided by Wimpole is simply the best

Dr Peter Barron and his team were the ones who performed my hair transplant and i would highly reccomend them. When it came to the transplant, they made sure I was comfortable and addressed any concerns I had regarding the hair transplant. They corrected the issues regarding my hair and I am pleased with the current progress/results.

I would also like to mention Husnain Mushtaq the patient advisor that surpported me through the entire process. He made sure I was well informed before and after the hair transplant.

He instructed me in after-care which is the most critical point after a hair transplant, it went by without any hiccups thanks to him staying in contact with me and giving me regular instructions on what I had to do. Their communication was a key factor to my recovery.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service & after care

I’m 10 days post procedure after a hair transplant and feeling great. On the day, Dr. Ricardo and his team were fantastic - made me feel totally at ease and the day actually went very quickly.

For preparation and after care Simone has looked after me really well. Daily messages and calls to ensure I have what I need and help with any questions etc.

Looking forward to the coming months to see the results!

16 January 2026
Unprompted review
Rated 5 out of 5 stars

So far so good!

Currently a week into the recovery process so can't comment too much on results but Adam, Doctor Thomas and the great team at Bristol have been very helpful throughout the procedure and consultation process. I'll add more details further down the line

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Great team at Wimpole and even better results!

I’m now just over six months post-transplant and the results are excellent, with even more improvement still to come. I’ve been back three times since for PRP treatment and, as always, the Wimpole team have been professional and supportive throughout. Special mention to Husnain, who made the whole process seamless. Fully recommend

24 January 2026
Unprompted review

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