Wimpole Hair Transplant Clinic Reviews 1,673

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 363 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the fantastic service and brilliant staff, noting that the team is welcoming, professional, and provides excellent care and support throughout the entire process. Many people praise the staff for making them feel comfortable and relaxed, even when initially nervous, and appreciate the detailed explanations and constant communication from initial consultation to post-operative care. The user experience is frequently described as smooth, straightforward, and stress-free, with many reviewers expressing high satisfaction with the quality of the work and the results. However, some customers reported a very disappointing outcome with their transplant, noting uneven results and a lack of improvement, even after several years. These individuals also mentioned concerns regarding the procedure and a complete absence of aftercare or customer support, leading to feelings of dissatisfaction.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, expertise,... See more

Service

Consumers find service to be positive, with many reviewers describing the entire experience as excellent from... See more

Customer service

People report positive experiences with customer service, highlighting the constant contact, care, and... See more

User experience

Users describe positive interactions with the overall experience, highlighting it as smooth, well-managed,... See more

Quality

Reviewers express high satisfaction with the quality of work, often noting that results have exceeded their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always been apprehensive about getting a hair transplant but the moment I had my consultation with Carly my mind was made up. From constant contact throughout and advice I finally went through with i... See more

Rated 5 out of 5 stars

From start to finish Kate and Dr. Barry were thorough and very clear on exactly what stages of the process would be and what to expect and be comfortable with. Made everything seem very easy and reass... See more

Rated 5 out of 5 stars

Fantastic Service and brilliant staff. Dr Barron was absolutely fantastic and made me feel relaxed and comfortable. The clinical technicians were also lovely and welcoming. I had daily check in and Wh... See more

Rated 5 out of 5 stars

James was fantastic guiding me through the process and checking in to see how I was doing post-opp. The clinic and staff were fabulous and made the whole experiencing relaxing and stress free. It was... See more


Company details

  1. Hair transplantation clinic
  2. Hair replacement service

Written by the company

Established in 1975, Wimpole Clinic based in London, Harley Street, specialise in FUE & FUT hair transplants, PRP, ATP, trichology and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 46% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I recently had my hair transplant done…

I recently had my hair transplant done at the wimpole clinic in Birmingham. It started with a consultation with mahir and he explained everything and answered all the questions i asked of him he was brilliant. Dr thomas was very helpful and good at his job he had a lot of knowledge and did a great job with designing my new hairline. The whole experience was great I was treated very nicely, the whole team was great they was very professional and made me feel very comfortable and welcome. I am very happy I chose wimpole clinic and I would highly recommend them to anyone thinking about getting a hair transplant.
Thanks to the whole team.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Extremely professional

Extremely professional, everyone was very kind and lovely, the procedure was smooth and very thorough.

James has been an absolute legend with the aftercare, looks after you very well. Couldn’t have asked for a better experience.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. All aspects, from consultation with James to FUE procedure with Dr Moussa and his experienced team, all went very smoothly. Very good aftercare, clear advice and support available each step post-op. Great initial results and looking forward to the final results.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

I am currently 3 weeks post op and I…

I am currently 3 weeks post op and I would 100 percent recommend wimpole clinic based on my experience so far.
Prior to the operation I received clear instructions and advice. When I arrived the team were professional and kind throughout. Post op the care was faultless with daily check ins and they were happy to answer any queries. In particular, Husnain has been very supportive and professional.
So far I'm happy with the results.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Simply the best in London

The whole process was very simple, explained in details by Husnain, who was a great help during pre surgery and post surgery. I would recommend anyone to visit this clinic . Thank you

9 January 2026
Unprompted review
Rated 5 out of 5 stars

From my initial consultation with James…

From my initial consultation with James and the procedure with Dr May and the support from memj and Izzie who with very considerate and precise with the placements of the grafts was 10 out of 10 made you feel relaxed and the after care with James was very impressed and happy 5 star from me David wright

29 December 2025
Unprompted review
Rated 5 out of 5 stars

Hair Transplant Wimpole My personal experience was actually…

My personal experience was actually perfect smoothly everything first day when I got There to find out about the cost about the process it was very clearly they make you feel very calm answering to all questions .
End after just probably four days or something like that, I have my operation three people worked on me very experienced .
And when you are going home …in my case James guide me after the operation with everything I have to do after the operation and answering all the questions or concern, I was having.
I would definitely recommend they’ve been brilliant to me.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Professional & at-ease from start to finish.

From start to finish, the whole service felt professional and that there was genuine support throughout. My surgeon (Dr Band) and consultant and post-op care (KJ) were both excellent throughout the process and I found it comforting knowing they had a high level of experience.

On the day itself, the entire team were wonderful despite it being 19th December and so close to Christmas. From the receptionists at the Manchester branch providing decaf coffee, the technicians who worked incredibly diligently throughout the day to Dr Band and KJ, nothing felt rushed and I was put at ease throughout.

I want to also mention how pleased I was with the aftercare. Despite the 14 day period being 20th Dec - Jan 2nd, I was always replied to by KJ who put any concerns at ease and explained each day well. I thought this was especially impressive given the time of year.

Overall I am pleased so far. It has only been 2 and a half weeks, but the density looks good and the recovery better than expected thanks to clear guidance from the team.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

From my first appointment all the way through after care, the support and response from the team have been great, the surgery went amazing and I am expecting great results, over all extremely happy with my experience

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Great from start to finish

Great from start to finish. Staff were unbelievably welcoming and comforting. My actual hair transplant is perfect.
Great clinic

5 January 2026
Unprompted review
Rated 1 out of 5 stars

Update after reply from clinic

Thank you for your reply to my complaint so promptly and on a Sunday. What a shame it was taking me between 5 and 9 days to get any response before this when I was trying to book a procedure and yet now I get a reply in hours.
My second procedure went very well thank you.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

very happy with outcome

At the age of 60, I had a transplant for the minimum 1200 grafts overseen by Dr Michael May in January 2024 after becoming conscious of a receding hairline, particularly around the front left corner.
Dr May has been keen to state that he was not looking to provide an 18-year-old's head of hair as that "would be weird" but for a time I wished he had!. However, it has now been now allied to a quite a short haircut but in a complementary style and I am very happy with the results. The clinic were also very keen for me to attend 2 post-transplant reviews, the first after 6 months, at no extra cost.

4 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Care and Professionalism

Marie Royce, Trichologist and Patient Advisor, has been incredibly helpful and reassuring throughout the entire consultation process and during post-op care. During the surgery, both the doctor and the technician checked in with me multiple times to make sure I was comfortable and that everything was okay. I felt safe and well cared for throughout, and I would definitely recommend Wimpole to anyone looking for something similar.

2 April 2025
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience at the…

I had an amazing experience at the Wimpole Clinic Harley Street.

From the first consultation with Husnain who made me feel at ease and reassured prior to the surgery. To after with his outstanding client care. Husnain was amazing throughout.

Also Dr Barry and his team who carried out the surgery were outstanding. They made the day of surgery so easy and after 9 months the results look amazing.

I would recommend the Wimpole Clinic Harley street to anyone that is looking for a hair transplant. They will not disappoint.

5 April 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended!

Dr Thomas and he’s team were excellent, the comfortable, pain free procedure ran smoothly and the team helped make me feel at ease. Special mention to Mihir who has been brilliant throughout.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent! Very professional & caring

Excellent!
I had an FUT with Dr Moussa and Carly looking after me in Dec last year and I was very impressed by the service. Dr Moussa explained the different options available and offered his genuine expert opinion putting my mind at ease and answering any questions I had. Carly ensured I was well looked after checking up on progress immediately after the operation. All through this process no question was a hindrance and I felt very comfortable in their care. Highly recommend! :)

29 December 2024
Unprompted review
Rated 5 out of 5 stars

Quality experience

I’ve had a previous hair transplant and I have to say the service here is so much better, the surgery itself was smooth and professional the surgeon (Dr Thomas) and his team talking me through the procedure both before and during, and the aftercare with Mihir has been first class, responding promptly to any queries I’ve had and checking in on progress. I’ve had 1500 grafts implanted in the crown and really pleased with the density achieved. Excited to see the results.

16 December 2025
Unprompted review

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