Winda Guide Reviews 

37
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The experience with Winda Guide was amazing and one of a kind. Ndiko created a bespoke trip for us throughout Tanzania, including a safari, cultural tours and a chocolate tree to bar tour. We loved ev... See more

Rated 5 out of 5 stars

Ndiko was a huge help when planning for my first ever safari. She presented a few options within my price range and provided quick overviews of what the different camps entail which helped me make my... See more

Rated 5 out of 5 stars

Ndiko was great! Highly recommend her when looking to book a holiday in Kenya. There are so many options that it can become overwhelming but having a trusted, local guide makes it so much easier. We h... See more

Company replied

Rated 5 out of 5 stars

We just came back from an unforgettable family trip to Kenya, and everything was perfectly organized for us by Winda Guide. We didn’t have to worry about a thing and could just enjoy our time toge... See more

Company details

  1. Travel deals
  2. Tour Agent
  3. Travel agent

Written by the company

We're a travel agency specialized in East Africa. We curate custom travel experiences for all our guests. Our mission: finding you happiness in unexpected places!


Contact info

4.8

Excellent

TrustScore 5 out of 5

37 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(37)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

One of a kind

The experience with Winda Guide was amazing and one of a kind. Ndiko created a bespoke trip for us throughout Tanzania, including a safari, cultural tours and a chocolate tree to bar tour. We loved every minute of it. Highly recommend Winda Guide!

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Exceeded Every Expectation from Nairobi to Zanzibar

I worked with Ndiko to plan a memorable birthday trip for my first time in Africa and my first safari. Recommended to me through a friend of a friend, she truly exceeded all expectations.

From carefully crafting a flexible itinerary to creating a seamless, shareable website for friends interested in joining, her level of organization immediately put me at ease. We were so pleasantly surprised to meet her in person upon landing in Nairobi, where she and our driver, Alex, welcomed us with the absolute best hospitality and care.

Our journey took us through vibrant Nairobi, on an unforgettable safari in the Maasai Mara, and wrapped up with a few wonderfully relaxing days in Zanzibar.

Ndiko and her team were communicative, attentive, and readily available to troubleshoot any concerns every step of the way.

Every accommodation was beautiful and perfectly located. What I appreciated most was how thoughtfully every activity prioritized authentic cultural integration with local communities while promoting sustainable ecotourism. It was as if she read my mind without me even having to ask!

I could not recommend Ndiko and her team more highly, and I am already looking forward to booking my next adventure with her in the future.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Expertly Curated, Stress-Free, and Perfectly Tailored

Ndiko took the reins on defining, organizing, and executing on my solo 7-day vacation throughout Kenya. She also helped me find after-work and weekend activities during my 2-week work trip in Nairobi that fit my interests to a T. I had an incredibly positive, life-changing, fun, and jam-packed 3-week trip to Kenya in large part due to Ndiko!!

I found Winda Guide on IG. I was captivated by the stories told and the images shown about Kenya -- I needed to know more about the people behind it. After clicking through to Winda Guide's page and reading reviews, I realized Ndiko (the lady behind Winda Guide) was exactly who I was looking for for my Kenya trip which I had delayed planning out.

I booked time with Ndiko, and we jumped on a video call the next day. Ndiko listened to my desires for this trip and helped set expectations around how much I could do in 7 days. Within a couple days, Ndiko had two thoroughly planned itineraries that she offered me in her portal: I had a day-by-day breakdown of activities, a breakdown of what was included in each plan, what to bring, travel requirements, various activities I could do beyond the set itinerary, and pricing. Everything was very clear.

Ndiko’s selection of sights and accommodations are of excellent quality; she took into consideration my wants and iterated as needed, and you could tell that she’s spent notable time vetting and curating her recommendations.

As the trip approached, Ndiko clearly communicated when and where I needed to be and she coordinated drivers to get me to and from airport/train stations to my accommodations. I traveled between Nairobi, Maasai Mara, Diani Beach, and Mombasa; taking cars, planes, and the SGR train. There were so many moving pieces here, and they were seamlessly connected by Ndiko.

If you’re looking for a local and worldly Kenyan who will listen to your desires for your time in Kenya and beyond, someone who has taste, someone who knows their stuff, and someone who is friendly, kind, well-connected, and fun, look no further–Winda Guide and Ndiko are exactly what you are looking for!!

7 March 2026
Unprompted review
Rated 5 out of 5 stars

The best!

Ndiko was a huge help when planning for my first ever safari. She presented a few options within my price range and provided quick overviews of what the different camps entail which helped me make my decision - and I was beyond thrilled with the camp! Since the beginning, she was quick to respond to any of my inquiries and checked in when I was in country to ensure things were going smoothly. I felt fully supported for the entirety of the safari trip. I highly recommend going through Winda Guide for your next Kenya adventure!

1 March 2026
Unprompted review
Rated 5 out of 5 stars

A+ Experience!

Ndiko was such a huge help and wonderful guide in helping us plan and book two safari trips! Couldn’t recommend her more, she was very thoughtful and thorough in taking into account what our priorities were and also coming up with the perfect recommendations to meet them. She helped make everything smooth and easy for us and we didn’t have to sweat the small stuff because it was already taken care of!

6 October 2025
Unprompted review
Rated 5 out of 5 stars

The perfectly organised safari!

Ndiko organised a wonderful four night safari for us at the end of a two week visit to Kenya. Pick up from Malindi (where we had attended a wedding) in a Land Cruiser (seven of us), then on to Tsavo (Salt Lick Lodge - two nights) and Amboseli (Serena - also two nights) before being dropped off at Nairobi Airport in time for our flight home. Everything worked immaculately, including the separate pick up of our superfluous suitcases in Malindi and their direct transfer to Nairobi airport. Most importantly, thanks to our incredible driver/guide, Eric, we saw an amazing variety of wild animals, including elephants, cheetahs and, of course, lions. He was so knowledgeable that we learned an enormous amount about how they live and interact. It made for a very special experience. I cannot recommend Winda highly enough!

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Safari Trip to Kenya

We just came back from an unforgettable family trip to Kenya, and everything was perfectly organized for us by Winda Guide. We didn’t have to worry about a thing and could just enjoy our time together.

Ndiko is the perfect host in Kenya! From start to finish, she made sure everything ran smoothly. The boutique hotels were beautiful, the game drives were incredible, and seeing thousands of animals all around our safari car in the Masai Mara was truly unforgettable.

Our final stop at Diani Beach was the perfect ending to an amazing vacation. We couldn’t have asked for a better experience. We highly recommend Winda Guide for a worry free experience in Kenya!

30 July 2025
Rated 5 out of 5 stars

Winda Guide planned the perfect…

Winda Guide planned the perfect vacation for our family. We were 6 adults and two small children, all with different ideas of what we wanted to see and do, and Ndiko helped us plan an itinerary that worked for all of us. All the accommodations, guides and services she coordinated for us were excellent. It was truly a luxurious vacation that also gave us an authentic feel of the places we visited. The staff in the hotel and villas we stayed at went above and beyond to make us feel welcome and facilitate our stay. Many even helped us care for our one year old baby. Ndiko was always available to answer any of our questions while planning and on site. She also helped us book flights when the airline website was causing us issues. She helped us find all the baby/toddler gear we need (car seats, high chairs, crib) in various locations to make it as easy as possible to travel with young kids. She is very organized and gave us everything we needed for our trip in advance as well as reminders of certain documents and tips for activities as we arrived in new locations. We would not have been able to find this level of quality services throughout our trip without her, and she just made everything so easy that we didn't need to think about much except enjoying our time. We had the best time together and are forever grateful to Ndiko. We would highly recommend her services to anyone traveling to Kenya!

28 June 2025
Unprompted review
Rated 5 out of 5 stars

A birthday I’ll never forget - thank you!!

I came across Winda Guide while scrolling through reviews and Kenya travel content - thank you algorithm gods! It was one of Ndiko’s beach reviews that caught my eye. I went down a bit of a rabbit hole. I checked out her TikTok, her Instagram, and I could tell she knew her stuff. She’s based in Kenya, she’s independent, and you can feel the passion behind what she does. Once we jumped on a call, I felt completely at ease. This trip was for my birthday, so I wanted someone who really cared about the details, and that’s exactly the energy I got from Winda Guide. She really exceeded all expectations and went over and beyond to ensure I was well looked after at the safari lodges.

Would highly recommend!

28 May 2025
Unprompted review
Rated 5 out of 5 stars

The Perfect Mara Getaway – Thanks to Ndiko

I was planning a surprise birthday trip to the Mara for my partner and wanted someone who could help me think through the options across different budgets and categories. Ndiko was incredible. She didn’t just share a range of thoughtful suggestions—she was also super responsive, always available, and made the whole process feel easy.

She helped me book an unforgettable stay. We saw 4 of the Big 5 over the weekend, and everything from the game drives to the accommodation was superb.

I genuinely can’t thank her enough. Highly recommend working with her.

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience!

Ndiko did an amazing job planning our 30th Anniversary safari trip in Kenya. I tried to plan a safari and found the task too daunting with so many choice and other guides seemed like a very cookie cutter experience. I’m so glad I found Winda. She handled every detail and selected the most amazing safari camp(Enkewa camp) with staff and accommodations that made our vacation even more special. Ndiko also offered us customized suggestions, turning our already amazing trip into a once in a lifetime experience. I wouldn’t hesitate recommending Winda to anyone. You couldn’t pick a planning guide.

17 January 2025
Unprompted review
Winda Guide logo

Reply from Winda Guide

Thank you so much for your kind words! Highly appreciated.

Rated 5 out of 5 stars

Ndiko did a great job at planning a…

Ndiko did a great job at planning a trip for my parents 40th anniversary. They both came back very happy with the experience and the services provided throughout.

8 December 2024
Unprompted review
Winda Guide logo

Reply from Winda Guide

Thank you so much. It was a pleasure!

Rated 5 out of 5 stars

Ndiko planned an amazing trip

Ndiko planned an amazing, unforgettable birthday trip for my friend. I am so grateful I was invited. She personally vetted any venue she wasn't familiar with and even attended some of the trip activities. Highly recommend!

18 October 2024
Unprompted review
Winda Guide logo

Reply from Winda Guide

Thank you so much Jenna! It was an absolute pleasure planning the best group trip of the yea!

Rated 5 out of 5 stars

First Experience and Expectations Exceeded

I was fortune enough to have Ndiko plan and coordinate a 10 day trip to Kenya for my group of 20+ people. We stayed in Nairobi, visited the Maasai Mara for Safari, and traveled to Diani Beach. Every detail of this trip and our transportation between cities was paid attention to. Every question we had was answered quickly and thoroughly and with a friendly demeanor. This was the first time I showed up for a longer trip and just went with the flow; and it was so enjoyable because of the care and effort Ndiko put into the itinerary and the planning of every activity. I plan to recommend Winda to every person I know traveling to Kenya.

17 October 2024
Unprompted review
Winda Guide logo

Reply from Winda Guide

Thank you so much for your kind words. Highly appreciated!

Rated 5 out of 5 stars

An Unforgettable Celebration in Kenya with Winda.Guide

I had the incredible opportunity to work with Ndiko, the founder of Winda.guide, to plan a 10-day group trip to Kenya for my 30th birthday for about 30 people. From the very beginning, Ndiko's communication was top-notch, and she was genuinely invested in creating a memorable experience for me and my guests. Even though it was a large group, she still made the trip feel personal for everyone and it's highly commendable.

Ndiko's knowledge of Kenya and East Africa is extensive, and she is passionate about sharing her love for her country with us. She meticulously planned every detail of our trip, ensuring that we had seamless transitions and an enjoyable experience from the minute we stepped off the airplane and through our travels to Nairobi, Maasai Mara and Diani Beach.

Ndiko's attention to detail and her ability to incorporate authentic Kenyan cultural experiences were truly remarkable. She went above and beyond to connect us to other women-owned businesses for my gift bags which made our trip not only fun but also meaningful. She personally takes the time to inspect and ensure that all of her partners and recommended properties are up to high standards - the quality was outstanding during our entire trip.

Thanks to Ndiko's connections, we felt like VIPs the whole time. My guests had the opportunity to make custom clothes with African prints and she arranged hidden gems for us to experience Kenya in a way that most travelers would never have the opportunity to do. She really outdid herself and you could just tell how much she cares - it touched me deeply.

Ndiko as a person is exceptional - her spirit is infectious, she is fun, energetic, calm and so well prepared for literally everything. She made us feel like family and ensured that we had the time of our lives. My trip to Kenya with Ndiko's help was life-changing. She helped me create my dream trip that exceeded all of my expectations. I am deeply grateful for her friendship and her dedication to providing bespoke travel experiences. It's inspiring.

If you are considering a trip to Kenya and East Africa, I cannot recommend Ndiko and her company Winda.guide enough. She is the best of the best, and will make your trip unforgettable. I'm already planning my next trip with Winda.guide and I cannot wait!!

26 October 2024
Rated 5 out of 5 stars

I highly highly recommend Winda Guide and Ndiko

On a scale of 1 to 5, I would rate Winda Guide a 6. Our agent, Ndiko was extremely knowledgeable about all the areas we visited: Nairobi, Mara, and Diani. Perfectly curated trip from the hotels to the guides to the activities and experiences. She also had great recommendations for seamstress, hair braiders and salons. Our group was almost 30 people and not a single issue even with the unpredictability of travel.

We had an amazing vacation and I love Kenya even more than I already did.

I highly recommend Winda Guide and Ndiko.

15 October 2024
Unprompted review
Winda Guide logo

Reply from Winda Guide

Thank you so much Leslie! It was an absolute honour to have planned the trip for the group.

Rated 5 out of 5 stars

Highly recommend!

Ndiko was great! Highly recommend her when looking to book a holiday in Kenya. There are so many options that it can become overwhelming but having a trusted, local guide makes it so much easier. We had an amazing safari at an incredible eco camp as recommended by Ndiko. She also goes above and beyond (even helping me source some medication I needed).

18 October 2024
Unprompted review
Winda Guide logo

Reply from Winda Guide

Thank you for your kind words Erica. It's always a pleasure to make sure our guests are well taken care of throughout the trip.

Rated 5 out of 5 stars

Best Honeymoon Ever!

Ndiko was far beyond just a great travel agent. She helped to curate an experience that went beyond our wildest dreams. When booking a trip for your honeymoon in Africa there is so much to choose from and it’s easy to feel overwhelmed by the options. I really wanted a travel agent who could just understand what we were going for and be definitive and choose for us what were the best options and Ndiko did just that.

Ndiko was able to take all of the things we liked/disliked/cared about and put it all together into the greatest trip we’ve ever been on. (We wanted a boutique luxury experience and wanted to explore/ safari in both Kenya and Tanzania, and finish off with the beach in Seychelles).

Each place we stayed at was the perfect place for what we wanted to do and the service and commitment of the hosts was unbelievable. It really showed Ndiko’s knowledge of the places to stay that will turn your trip from a great trip into a life changing experience. She was there for us every step of the way and was always there to answer our questions. While on the trip she made sure that we were well taken care of and jumped into action if we ever needed anything. Whether we were in a New York or in Africa, she was always just a phone call away!

12 June 2024
Unprompted review
Winda Guide logo

Reply from Winda Guide

Ahh! What a pleasure it was to organise such a special occasion for you. It was my absolute pleasure to have done it!

Rated 5 out of 5 stars

Winda Guide is the best - Excellent from planning to execution

Winda Guide is the best! Ndiko is your go to person if you are planning a trip to Kenya and East Africa.

Winda planned a 4-day trip for a group of 8 people. We did 3 days of Safari in Maasai Mara then 1 day in Naivasha.

It was AMAZING, MAGICAL! We now understand why people say magical Kenya.

We enjoyed everything including the hotel selection, safari experience, food and activities.

During the game drives, our guides, Robert and Eric, went above and beyond to have us see all the animals.
We got the big 5, the cheetah hunting, a lion family of 12, lion cubs eating a buffalo, and all the others amazing things nature has to offer.

They did not hesitate to point out animals to see, giving us all the information about the area and animals and making sure we had as much time as we wanted to take beautiful pictures.

They made our safari unforgettable and we can't wait to do the next ones (Amboseli, Tsavo, etc).

Ndiko planned the whole trip, booked all the activities, and sent us booking conformations ahead of time. She made suggestions and coordinated with all parties throughout the trip to make sure we had the best experience possible.

The communication with Winda Guide was fluid and clear before, during, and after the trip.
We really got more than value for our money.

We have so many special memories and we go back feeling happy and in love with Kenya.

Kuddos and Thank you Ndiko and team!

I strongly recommend Winda Guide to everyone! We will definitely ask them to plan our next trips!

8 April 2024
Unprompted review
Winda Guide logo

Reply from Winda Guide

Thank you so much Astou. What an honor it was to organise a trip for you and your family!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look