Banner for Window Nation - Columbus

Window Nation - Columbus Reviews 122

TrustScore 4.5 out of 5

4.5

7340 Sancus Blvd,, Suite A-1, 43085 Worthington, OH, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The crew was very knowledgeable, throuough and finished installing our slider window installation within an hour and a half.All of the staff were very professional during the entire process from Deb g... See more

Company replied

Rated 4 out of 5 stars

Working with the salesperson (Jake) and window installer (Brandon) was great. Jake was available to assist with, and answer, any questions I had throughout the process; as did Brandon. They would get... See more

Company replied

Rated 5 out of 5 stars

The windows that Window Nation replaced were in terrible condition and air was leaking all around. Immediately that was remedied. The installers were on time, polite, helpful they provided instruct... See more

Company replied

Rated 4 out of 5 stars

We had 4 windows and a storm door installed. The windows were perfect and as expected. The door is very nice, but has a few small issues. 1. Top sash doesn't pull down easily without nearly r... See more

Company replied


Company details

  1. Window installation service
  2. Construction company
  3. Door supplier
  4. PVC windows supplier
  5. Window supplier

About Window Nation - Columbus

Written by the company

Why Window Nation is the best choice

Written by the company

Energy Efficiency
Tired of high utility bills? Replacing your old windows with our energy-efficient ones could lower your utility bills month after month. Our windows are made with top-quality insulated frames and seals, so you’ll get windows other companies can’t match. You’ll start saving money every month year-round.
Expert Installation
New windows are useless without proper installation. When you choose Window Nation, your new windows are expertly installed for a perfect fit and years of worry-free protection – and installed in 1 day. Our teams are local, so they understand what it takes to ensure your windows can handle the weather in your area.
Styles and Colors
Available styles and colors Whether you have standard-looking windows or a full-custom home, we can replace them. Each of our windows is expertly measured and custom-made for your home – even odd sizes. With over 1,500 styles and colors to choose, you’ll get the windows you want – even if you have an HOA or historic district.
Lifetime Warranty
Your current windows haven’t lasted – how can you be sure new ones will? At Window Nation, we stand behind our windows and doors with a lifetime warranty. That’s because we know we sell the best windows you can buy – and we’re confident they’ll perform and protect your home for decades.

Our Mission

Solve problems by installing solutions.

At Window Nation, we help homeowners reimagine their spaces with premium, energy-efficient windows built for beauty, comfort, and long-term performance. With over one million windows installed and more than 30 markets served nationwide, we’ve earned a reputation for expert craftsmanship and customer-first service. Our story began with a simple goal: to offer homeowners high-quality window solutions tailored to their unique needs. Today, that mission still drives us. We offer one of the largest selections of styles, colors, and materials, all customizable to fit your vision and your budget. Our Exterior Design Consultants work closely with every customer, ensuring a seamless experience from consultation to installation. Backed by industry-leading warranties and thousands of five-star reviews, Window Nation is proud to be a trusted partner for home improvement. We’re also committed to giving back, supporting the communities we serve through local partnerships and initiatives. Whether you’re upgrading for energy efficiency, curb appeal, or peace of mind, Window Nation delivers products you can trust and results you’ll love. Come discover why so many families continue to choose Window Nation, the company where quality, value, and service meet.

Contact info

  • 7340 Sancus Blvd,, Suite A-1, 43085, Worthington, OH, United States

  • 614-360-1772
Promotion box for Window Nation - Columbus

Window Nation

Elevating homes every day

4.5

Excellent

TrustScore 4.5 out of 5

122 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The entire experience was easy and…

The entire experience was easy and professional. Everyone who came to our house was polite and knowledgeable. I would recommend them to anyone.

31 October 2025
Window Nation - Columbus logo

Reply from Window Nation - Columbus

We're happy to hear the entire experience was easy and professional. It's great to know everyone was polite and knowledgeable. We appreciate your recommendation!

Rated 2 out of 5 stars

The installation was good but they told…

The installation was good but they told me that one of the windows is broken and they said someone from window nation would be in contact with me about the broken window but I haven't heard anything from anyone I called and talked with a woman about the problem and still haven't heard back from anyone this is unacceptable

24 October 2025
Window Nation - Columbus logo

Reply from Window Nation - Columbus

We appreciate you bringing this to our attention. We're sorry to hear about the broken window and the lack of communication. We'll look into this immediately to ensure someone reaches out to you soon to resolve this issue.

Rated 5 out of 5 stars

Would hire them again !! And will recommend to others !!

They arrived on time, got right to work, knew what needed to be done and did it. One slight issue was the language barrier. However, the one guy and I were able to communicate .... ask a question and get an answer ....

30 October 2025
Window Nation - Columbus logo

Reply from Window Nation - Columbus

We're happy to hear that our team was punctual and efficient. We appreciate your feedback regarding the communication. We'll use it to improve our services. Thank you.

Rated 3 out of 5 stars

The windows and door look like very…

The windows and door look like very good quality. Only on of the installers could speak English and not very good had a hard time communicating. They didn’t clean the windows or storm door after install, they used spray foam insulation and left gaps in different spots attention to detail was lacking. Sales person told me they would install my keyless door handle and they refused, screw holes holding the window in had no plugs, would have thought they should have maybe not. Not happy with the storm door it almost covers the top window grills on the main door was hoping it to be centered more, it looks a little odd. I ask the one installer who could speak English to save the old windows and door so I could reuse them and he didn’t communicate that to the other 2 installers. I was hoping a customer service representative from window nation would have called and asked if we were happy with our project but that didn’t happen.

27 October 2025
Window Nation - Columbus logo

Reply from Window Nation - Columbus

We appreciate you sharing your experience. We regret to hear that your experience did not meet your expectations or our standard of service. Your feedback is valuable, and we'll be reaching out shortly to address your concerns.

Rated 5 out of 5 stars

Arrived within time frame given

Arrived within time frame given. Finished the job in timely manner. Made sure all was clean afterwards.

30 October 2025
Window Nation - Columbus logo

Reply from Window Nation - Columbus

We're happy to hear that everything went smoothly! Thank you for acknowledging our team's punctuality, efficiency, and commitment to cleanliness. We appreciate your feedback.

Rated 5 out of 5 stars

Efficient

On time for install, quick and efficient.

28 October 2025
Window Nation - Columbus logo

Reply from Window Nation - Columbus

We are happy to hear that your installation was quick and efficient. Thank you for your positive feedback.

Rated 5 out of 5 stars

Excellent

Window Nation got us on the schedule as early as they could. The process of replacing four windows was quick and everything looked great right away.

28 October 2025
Window Nation - Columbus logo

Reply from Window Nation - Columbus

We're happy to hear that we got you on the schedule quickly and that your window replacement process was efficient. We appreciate you sharing your positive experience!

Rated 5 out of 5 stars

Project Completed

During this entire project,Mr. Lombardi has remained professional and supportive of the scope of this project. The project is completed as originally contracted. Respect and appreciation for the project team!!

20 October 2025
Window Nation - Columbus logo

Reply from Window Nation - Columbus

We're happy to hear that the project met your expectations. We appreciate your recognition of the team's professionalism and support throughout the project. Thank you for your positive feedback!

Rated 2 out of 5 stars

Windows are very expensive,got 4 windows ( buy 2 get 2 free, costs $8,200+ ! )

Installers were not as advertised ( little experience) showed up in unmarked pickup truck leading me to believe they were not full time Window Nation installers. 1 out of 4 had on Window Nation attire!

23 October 2025
Window Nation - Columbus logo

Reply from Window Nation - Columbus

We appreciate your feedback and regret that the installation experience did not meet your expectations. We're addressing your concerns about the team's experience and appearance.

Rated 5 out of 5 stars

The whole team was great to work with…

The whole team was great to work with from the initial consultation to install to follow up

22 October 2025
Window Nation - Columbus logo

Reply from Window Nation - Columbus

We're happy to hear that you had a great experience with our team, from the beginning to the follow-up. Thank you for your positive feedback!

Rated 5 out of 5 stars

Everything went as planned .and…

Everything went as planned .and Installers done a awesome job with installing the windows and clean up.Perfect Thanks!!!!

22 October 2025
Window Nation - Columbus logo

Reply from Window Nation - Columbus

We're happy to hear that your installation went smoothly and that you are pleased with the team's work and cleanup. Thank you so much for your positive feedback!

Rated 2 out of 5 stars

Our order came in and was missing a…

Our order came in and was missing a window that was apparently the wrong color. Our install was October 8th and the window that was missing is in front of the house. We also had a screen that had holes in it. When I asked when the window was coming in he said Nov 24. This is unacceptable and he said he knew nothing about the screen when I asked everyone to write it down. So still waiting

21 October 2025
Window Nation - Columbus logo

Reply from Window Nation - Columbus

We appreciate you bringing this to our attention. We're sorry to hear about the missing window and the damaged screen. Here at Window Nation, we strive for excellence within the industry and are disappointed to hear that you received anything less. We hope you will provide us with the opportunity to address your concerns. Please call (866) 217-9582 or, feel free to private message us with additional details so we can begin to resolve your specific issues.

Rated 1 out of 5 stars

Installation great, service department not so much

I will start by saying this review does NOT reflect on the work done by Brandon. That was excellent. However, the service department and their inability to get anyone out for trim, and their complete lack of communication is appalling. Initial install was on 9/5. Service ticket was placed then for the trim. 9/19 a tech was sent out without the materials to do the job. There was no communication from that point forward. I reached out numerous times to the service department via email with no response. I finally decided to reach back out to my sales rep who then was able to get it scheduled. The trim install was yesterday 10/16.

17 October 2025
Window Nation - Columbus logo

Reply from Window Nation - Columbus

We appreciate you bringing this to our attention. We are so sorry to hear about the communication issues and delays you experienced with the trim installation. We're glad Brandon's work met your expectations. We'll review our service processes to prevent similar situations. Thank you for your feedback.

Rated 5 out of 5 stars

Very knowledgeable and the installers…

Very knowledgeable and the installers knocked out the project in 1 day.

13 October 2025
Window Nation - Columbus logo

Reply from Window Nation - Columbus

We're happy to hear that our team's knowledge and efficient installation met your expectations. Thank you for your positive feedback!

Rated 5 out of 5 stars

Beautiful Kitchen Window …

Today I had my kitchen window installed.Bob and his grandson were friendly and polite. Everything went smoothly, they were on time, they cleaned up everything perfectly and because of my arm being in a sling Bob put curtains and furniture back in place. Kimberly Petty was equally great. She was very prompt with answering my concerns and very friendly. She also was very understanding about my credit card situation as it was compromised during the whole process.
I’m giving window nation a gold star for the day. Oh, also Max Glassford my sales rep was great as well. I had a concern and he answered it promptly. Thank you all again for great customer service. 🌺❤️😊⭐️

15 October 2025
Window Nation - Columbus logo

Reply from Window Nation - Columbus

We're happy to hear that the window installation went smoothly, and we appreciate your kind words about our team's friendliness and helpfulness. We are also glad that your concerns were addressed promptly. Thank you for your positive feedback!

Rated 5 out of 5 stars

Informative

Informative, fast and friendly. Knew what they were doing.

30 September 2025
Window Nation - Columbus logo

Reply from Window Nation - Columbus

We're happy to hear that our team provided you with informative, fast, and friendly service. We appreciate your positive feedback!

Rated 4 out of 5 stars

Great Install, Okay Windows

Installers were amazing, clean and shockingly quiet in their work. Communication was easy and simple.

Window install looks great, the only thing I don't like is that the interior and exterior of our windows is white, what we ordered, but the inner seal between the glass panes is black. It really ruins the look from the inside and I don't feel like it was communicated to us anywhere that it would be black, or if we had a choice. Would have been nice to know as it may have been enough of a reason for me to consider other jobs. But, good, quick, clean install.

13 October 2025
Window Nation - Columbus logo

Reply from Window Nation - Columbus

We're glad the installation process was smooth and efficient. We appreciate your feedback regarding the black inner seal and the impact on the window's appearance. We'll review our communication process to ensure this is clearly conveyed in the future. Thanks for bringing this to our attention.

Rated 5 out of 5 stars

Warren arrived early and was able to…

Warren arrived early and was able to repair/replace my sliding glass door handle quickly. He adjusted another area I had a concern about and was on his way...took no time at all and I am very satisfied with the experience!

9 October 2025
Window Nation - Columbus logo

Reply from Window Nation - Columbus

We're happy to hear that the service was prompt and efficient! It's great to know that the adjustments addressed your concerns and that you're satisfied with the overall experience. Thanks for your feedback!

Rated 5 out of 5 stars

The installers worked their butts off…

The installers worked their butts off all day. When the job was finished the windows looked amazing.

8 October 2025
Window Nation - Columbus logo

Reply from Window Nation - Columbus

We're happy to hear that our installers worked hard and that you're pleased with how your windows look. Thank you for your positive feedback!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look