Window Warranty UK Reviews 

150
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Absolute scammers, 6k ripped off my elderly parents, lies and more lies. They do not exist at the address in Lytham St Annes. Also trading under Abacus Installations, check Companies House, no account... See more

Rated 1 out of 5 stars

Avoid at all costs. They have scammed my elderly sister after claiming they managed her warranty for her windows. She has dementia and they charged her over £5000 for work that could have been done fo... See more

Rated 5 out of 5 stars

Had roof glass in my orangery, cleaned, resealed and 3 corner triangles replaced, also all bi-folding doors re-aligned and serviced. Excellent work carried out quickly with no fuss brilliant job. Th... See more

Company replied

Rated 5 out of 5 stars

The fitters Installed new grey cladding to replace old white cheap PVC cladding by builder , and replace plywood boarding which was wrotten and were very knowledgable about the system , where my cl... See more

Company details

  1. Window installation service
  2. Door supplier
  3. Green energy supplier
  4. PVC windows supplier
  5. Window supplier

Written by the company

With over 25 years of experience, Window Warranty UK specialises in the repair, restoration and ongoing maintenance of uPVC, Aluminium and wooden windows, doors, conservatories, gutters and other associated products. We’re a specialist company offering homeowners replacement guarantees, repairs to maximise performance, increased security, quality in upgraded locking mechanisms and fixtures, and ultimately financial protection for their largest asset – their home. We have serviced, repaired and reissued guarantees for thousands of UPVC products throughout the country and saved domestic homeowners thousands of pounds by not having to replace their products. As reputable, qualified and experienced professionals, all jobs are completed accurately and to the highest industry standards.


Contact info

3.0

Average

TrustScore 3 out of 5

150 reviews

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3.0

All reviews

(150)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service!

Great genuine people who have done a fantastic job of servicing my windows! Would recommend to everyone.

3 July 2023
Unprompted review
Window Warranty UK logo

Reply from Window Warranty UK

Thank you for your review! We're glad you're happy with our work.

Rated 5 out of 5 stars

I am so happy

I am so happy, I've just had my glass changed in my windows to energy efficient glass and a service.

Jonathan was very helpful in organising everything and explaining the process.

The engineers were very good and efficient and my windows look great. I highly recommend and I'm a happy customer

3 July 2023
Unprompted review
Window Warranty UK logo

Reply from Window Warranty UK

Thank you for your review! We're glad you're happy with our work and we're sure you'll feel the difference come winter.

Rated 5 out of 5 stars

Needed my windows and doors maintained…

Needed my windows and doors maintained ready for next winter as a lock was stiff to undo and a couple hinges needed replacing. Contacted the company after being recommend by a pal of mine and was visited by one of their team. Johnny was very knowledgeable and we we agreed a way forward without costing me a fortune as I had a budget in mind of what the work would cost me. After a couple of visits the work has now been completed.
Thank you guys 👍

9 June 2023
Unprompted review
Window Warranty UK logo

Reply from Window Warranty UK

Thank you for your review! We're glad you're happy with our work on your windows and doors. We're always happy to work out the most affordable option for our customers.

Rated 3 out of 5 stars

Poor.disappointing shoddy

Poor.
Conservatory roof was cleaned and resealed and needed two v small new units.
Guys to clean it couldn’t get away quick enough left a poor job. I had paid a large deposit. I was then asked to pay the balance before the job was complete, I refused and paid some more.
They were going to come back to fit the units, called me the day before to say they weren’t and would come the following week. Didn’t show.
Phoned on Monday this week to ask if they could come the same day which was inconvenient.
They came at an appointed time and attempted to clean the roof better & fit the units, but I just wanted them out of my house & gone.
Before the guys were even off the drive I had at least three calls from the company for the balance I couldn’t take the calls so paid the following day.
Gave my feedback which I was told would be given higher and could expect a call from someone to discuss. Needless to say I haven’t.
Poor shoddy and expensive company, with uncaring staff they did what they were supposed to but not well.
Certainly unpleasant to deal with and never will I use again or recommend.

7 June 2023
Unprompted review
Rated 1 out of 5 stars

One of the worst companies I have dealt with.

Had a leak in the conservatory,rep came round and mis sold me work which I paid for.Then the surveyor (good guy) visited and said it was the render on the back of the house causing the leak.Rep visited again and signed me up for the render,and wanted quite a bit of money,and promised me work would start after New Year.After chasing them up,and being fobbed off,I cancelled the render job,and have been trying to get my money back since.With the help of a law firm,an agreement was reached where I would get about 90% of my money back,but they wanted to pay in 3 instalments.I have had 2,both late,but the third one is overdue by 8 weeks.They are one of the worst companies I have ever dealt with,be careful if you hand over money.

31 May 2022
Unprompted review
Rated 1 out of 5 stars

Company being struck off

See my previous posts on difficulty getting my deposit back (county Court then Bailiffs). Now Companies house is compulsory writing them off. But they are still advertising on the web and on Facebook. Advise potential customers to be careful .

2 May 2023
Unprompted review
Rated 5 out of 5 stars

Remedial work to windows

Recently this company carried out some work that i needed on my property, from the initial visit to the work being completed was done very quickly indeed, myself and my husband couldn't be happier with everything , being elderly we struggle sometimes communicating but they were all great with us will be using this company again for any future work.

10 February 2023
Unprompted review
Window Warranty UK logo

Reply from Window Warranty UK

Hi Mildred, we're so glad you're happy with our work! We look forward to helping you with any future work on your home.

Rated 5 out of 5 stars

Totally recommend!

Window Warranty did some work on my Grandmas house and they did a great job! Communication was great throughout from the girls in the office and the girl who arranged the initial visit. Lads were great and didn’t stop all day! Would recommend to anyone, thanks guys

23 March 2023
Unprompted review
Window Warranty UK logo

Reply from Window Warranty UK

Thank you for your review Tom! We're so glad you're happy with the work on your Grandma's home!

Rated 1 out of 5 stars

Job was ridiculously overpriced

Job was ridiculously overpriced, but I was hoping to have the leak in the conservatory fixed ASAP and i foolishly paid the deposit.Took over 4 months for them to actually do the work. Actual amount of work done was far less than the original quote.

7 February 2023
Unprompted review
Rated 1 out of 5 stars

This company has been to my mother who…

This company has been to my mother who is frail and suffering from confusion to reseal her upstairs windows. They quoted a price and then demanded an extra £300. My mum paid because she was frightened basically, we have tried to find out properly what's happened but they won't answer an email.

9 March 2023
Unprompted review
Rated 2 out of 5 stars

Work great, sales experience very poor

The guys who came to do the work were great. Really friendly and work carried out to a high standard so no complaints with them.

However on the initial assessment I was told I'd be able to pay for the work in instalments, only to be told afterwards that wasn't a service they offered. I won't be using them again.

16 December 2022
Unprompted review
Rated 1 out of 5 stars

Failure to attend prearranged appointment.

Appointment on 8th September had to be rearranged due to Queens funeral. Fixed for 19th September and again rearranged for 29th September. No one attended and no contact from Window Warranty VERY POOR customer service,

28 September 2022
Unprompted review
Rated 1 out of 5 stars

Absolutely awful company

Absolutely awful company, would not recommend to my worst enemy. Told us our job would take 4 weeks and only just finished 9 months later!! None existant communication, absolutely awful customer service, No organisation skills. Gave us false promise after false promise. Had to chase the job up on a daily basis. When they did finally do the work, live wires where left hanging, the joinery was a mess and my house was left upside down for months. Id stay well clear, absolute nightmare!!

23 December 2022
Unprompted review
Rated 4 out of 5 stars

Excellent job at a reasonable price

Technical survey really helpful. Advice again really useful. Vince and his team who did the conservatory roof, did a splendid job delighted with result. So why not five stars? Communication between WW and I could have been better. Would I recommend ? Yes. Excellent job at a reasonable price.

6 October 2022
Unprompted review
Rated 5 out of 5 stars

Very professional company work they did…

Very professional company work they did was excellent kept everything clean and tidy during the work they carried out
Jonathan is a very professional person and made sure everything went to plan thank you five star company

29 September 2022
Unprompted review

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