DO NOT PURCHASE FROM THIS COMPANY.
DO NOT PURCHASE FROM THIS COMPANY.
I placed an order and paid for delivery, it stated 2-4 days after a week no wine or confirmation of when it would likely arrive, contacted company emails were ignored. I then requested to cancel the order and to receive a full refund still ignored. After many frustrating emails being ignored I finally mentioned I would be leaving a review to which a rely came quickly just saying what’s order number. This was sent, heard nothing still no refund. Then after another week I receive a message wine is on way. I was away on business when an attempt was made by delivery company. I then sent another email stating I cancelled the order as it was not delivered as stated and again requested a full refund which by law I’m entitled to. I’m still being ignored. I have not received wine.
Apparently I’m not the first customer to receive such appalling service.
