This is a amendment to my previous Review. Apologies to Wine & Stuff. The Delivery was all my own fault ( wrong service ) So great correspondence from W&S and all was put right. Goods all delive... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Continued excellence and value for money from "Wines & Stuff". Fabulous product and very good delivery timeframe; "Well done" to all concerned!
Company replied
Excellent! So happy to receive the shipment. Brought back great memories from my recent trip to Lisbon Portugal. Thank you for bringing Portugal to me!
Great shop which offered the wines I wanted to try from my vacation in Portugal with decent shipping costs and delivery times. Very satisfied!
Company replied
Company details
Written by the company
We have a selection of the best premium drinks.
Contact info
Rua de Camões, 732, 4505-078, Argoncilhe, Portugal
- +351912026200
- geral@winestuff.pt
- winestuff.pt
4.5
Excellent
485 reviews
Replied to 71% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wine on Time!
I bought 2 bottles of the Iron Maiden wine. They were shipped very quickly and packed extremely well. I received this order from Portugal quicker than most items I purchase here in the U.S!
10 February 2025
Quick and easy!
I ordered on the 14th of December to an EU address hoping that I would have the product before Christmas, and it arrived on the 20th. Great service, good value - I'd definitely order again!
18 December 2024
Blatantly scamming people!
Ordered 3 months ago and contacted the seller through X where I ordered it from. Said he would reship and never did. Then blocked me along with all the others that were trying to get their money back or product. I will report this blatant scam to X.
13 August 2024
Unprompted review
Reply from Wine & Stuff
Dear Customer,
We apologize, but we are unable to find any situation matching the feedback you provided. Furthermore, you did not specify which order you are referring to. All refund and order cancellation requests we have received were successfully processed, and the refunds were issued as quickly as possible. We do not recognize any case similar to the one you are reporting.
Reply from Wine & Stuff
Thanks for your feeback!
See you soon!
Reply from Wine & Stuff
Thanks for your feeback!
See you soon!
This was in Erie and u have contacted…
This was in Erie and u have contacted you many times and you have but replied and you sent the stuff anyway.
11 January 2024
Reply from Wine & Stuff
Dear Customer,
The situation you describe does not reflect what actually happened. We were not contacted by you until you received the tracking number from the carrier. It was only after we had shipped the order that you reached out to us. We attempted to stop the shipment but were unsuccessful. We offered you a solution, which you chose not to accept, instead opting to request a chargeback. In the end, the decision was in our favor, as the situation occurred as we described, not as you portrayed it.
Perfect service
30 November 2023
Reply from Wine & Stuff
We work hard to satisfy our customers.
We hope you return soon.
Reply from Wine & Stuff
We work hard to satisfy our customers.
We hope you return soon.
Reply from Wine & Stuff
We work hard to satisfy our customers.
We hope you return soon.
The customer service must improve
I received the products eight days after I have paid. Furthermore, the customer service answered very late, six days after my requesting information regarding to my order.
11 January 2022
Received within 5 days of ordering.
Received within 5 days of ordering.
Delighted with the service and the product - can't get Beirao in Ireland
15 February 2021
Good price and quick shipping
15 February 2021
Best price benefit!!
Best price benefit!!
The delivery in Europe arrived exactly 1Week after I ordered.
11 November 2020
Everything achieved in time and fair…
Everything achieved in time and fair prices, bravo
18 August 2020
Unprompted review
Very good experience- quick delivery to…
Very good experience- quick delivery to Ireland. Pricey....
15 July 2020
Unprompted review
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