WinGameStore Reviews 370

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Nice store, i bought several games from them, no problem. The last one had faulty key (not stores fault) and the support person was a real bro - calm and polite, even a month into the problem.

Rated 5 out of 5 stars

Great Store! The Sale on Silent Hill F wasn't availabe in the Steam store anymore, so I checked if I could find a deal anywhere else. After some quick research on Trustpilot and Reddit the store seem... See more

Rated 5 out of 5 stars

I've bought several games via Steam codes from WinGameStore and even though I'm in the UK using GBP, and its charged in US $, the estimated price is very accurate. The steam codes are always emailed... See more

Rated 5 out of 5 stars

Purchased the game Manhunt (which is banned on my Steam store) for peanuts, the CD key was delivered instantly whereas some other CD key websites take a little while to process. And when I say instant... See more

Company details

  1. Video Game Shop
  2. Game Shop

Written by the company

As an authorized digital games retailer since the 90s, we have delivered millions of copies from thousands of publishers and developers to millions of PC, Mac, and Linux customers. We are a private business, run and maintained by gamers who have collectively been in the gaming industry for over fifty years.


Contact info

4.9

Excellent

TrustScore 5 out of 5

370 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great

Great, easy to use website. Better deals on certain games than other retailers. Love that integrates apple pay and other payment solutions.

25 November 2023
Unprompted review
Rated 5 out of 5 stars

It's an Authentic Key Site, And A Good One at That!

I'll admit due to how the User Interface was designed even though I read several places it was authentic and sourced keys from the actual publishers of the games they sell truly supporting them in a way. I was still skeptical about dropping $69.99 on a pre-ordered Key from the site but my Google account said they met guidelines, I signed in purchased it on sale then waited for release, and to my surprise it was quick prompt, and a real Naruto Connections Deluxe Edition key was truly delivered on release day.

I recommend them and plan to use this site more in the future, and I recommend it to you and my fellow consumers.

17 November 2023
Unprompted review
WinGameStore logo

Reply from WinGameStore

Thank you for the honest review! We would love to hear your feedback about the user interface concerns. We are always open to smoothing off some rough edges, or know what our users are annoyed with. Just drop us a line on our support page!

Rated 5 out of 5 stars

Great experience

Transaction was extremely fast and the key was delivered instantly. You can also purchase from here and know that you are supporting developers as they source keys directly from the publishers.

7 November 2023
Unprompted review
Rated 5 out of 5 stars

Safe and Neat sales

Pretty much I brought ARMORED CORE 6 during pre-order release and Like a Dragon Gaiden: The Man Who Erased His Name recently, pretty much key works well, no credit card going funny, no grey market like CDkeys.com (don't use that website).
So yeah it's safe to buy.

4 November 2023
Unprompted review
Rated 5 out of 5 stars

legit

legit. got keys instantly. 1 star reviews are old. ignore them for now. this is a company who has been in the business for a long time. they know what they are doing.

29 October 2023
Unprompted review
Rated 5 out of 5 stars

Actually Simple and Easy

Found website on isthereanydeal.com because it had the cheapest prices for a game I wanted. It needed me to create an account which was annoying at first but once that's done it took me less than two minutes to pay and I immediately got my game once I did. Simple and easy, this is extremely appreciated.

20 October 2023
Unprompted review
Rated 5 out of 5 stars

Perfectly decent Steam code vendor

I had no issues purchasing and receiving my game code and activating it on Steam. The store has program that gives you back $5 in store credit for every $100 spent, so it's better value than buying directly from Steam. On the other hand, buying and activating a code precludes any refund that you could get on a Steam Store purchase, so it can be riskier as you may not have much recourse if you encounter unsolvable technical issues with the game.

18 September 2023
Unprompted review
WinGameStore logo

Reply from WinGameStore

Thanks for the review! While we initially offer in-store credit on returns (in case you wanted to get something else easier than going through the whole payment process again), we still do refunds if that is what you need in the end. So no worries, we got our customers covered!

Rated 1 out of 5 stars

WinGameStore cheated me, giving old game not a remake

Today i bought Resident Evil 4 Remake and turns out it old game from 2005 :/

11 September 2023
Unprompted review
WinGameStore logo

Reply from WinGameStore

This was a product listing mixup because "Resident Evil 4" was the same title as "Resident Evil 4" (two different remakes by Capcom). We have already refunded ALL mixed up orders, so you did not lose anything. Mistakes happen, and we apologize for the confusion on that title.

Rated 5 out of 5 stars

All legit

All legit, they warned me that my key could be delayed from 1 day to 1 week because they was short on keys, I purchased Civ 6 Anthology.
They key works perfectly fine, everything is allright keep the good work, hope to work with you in future.
Recieved key the same second and the bad reviews about this website doesnt seem to be true, atleast in my case when they didnt recieve the key and i recieved it in seconds, thanks!

14 July 2023
Unprompted review
WinGameStore logo

Reply from WinGameStore

Thank you! Yes from time to time, there are some back-orders (keys are not infinite, publishers have to get them to us)... but we make every effort to fulfill the orders. Glad you got yours ok! Happy gaming.

Rated 1 out of 5 stars

Sent me a broken code

13 July 2023
Unprompted review
WinGameStore logo

Reply from WinGameStore

Hey Ben, please contact our support so we can help you out with the key you received. We are not in the habit of sending out broken keys (they come straight from the publisher)... so we are both very interested to know what 'broke' and also to fix the problem for you. Just contact about it, we are here to help! https://wingamestore.com/contact/

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