Wing Heong BBQ Meat Reviews 853

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I went to queue up at 8.10 am that Sunday morning. The shop staffs started to get the shop ready at 8.40. Even though it was about 8.50am they welcomed us in. By the time I paid for my stuff it was on... See more

Rated 4 out of 5 stars

Was at Bandar Puchong branch for a purchase .. greeted by a tall slim Chinese girl with glasses, she was courteous, patience and take opportunity to promote 2 type of samplings plus suggested ot... See more

Rated 4 out of 5 stars

Very convenient way to order Wing Heong products. Would have given 5 stars if there was option to order smaller 300g packages. Also there was no shipping tracking, making it hard to tell when delive... See more

Rated 5 out of 5 stars

"I've been buying Wing Heong BBQ meat for many years, and I'm always impressed by how it continues to taste the same—delicious and consistent. It's rare to find a product that maintains such high qu... See more

Company details

  1. Food Manufacturer

About Wing Heong BBQ Meat

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4.6

Excellent

TrustScore 4.5 out of 5

853 reviews

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Rated 1 out of 5 stars

Website slow

27 September 2022
Wing Heong BBQ Meat logo

Reply from Wing Heong BBQ Meat

Hi Melissa, thank you for your time for an experiences review! We are sorry that our website speed did not meet your expectation. We genuinely apologize for that; stay tuned for the upcoming week as we will totally revamp our website to something that will make sure you can browse at high speed. We appreciate your all-time support towards our business, and feedback like this is fantastic ~

Rated 2 out of 5 stars

Some of the Bakwa individual packing…

Some of the Bakwa individual packing was loose (no vacuum). Some of the pieces was minced and not sliced.

19 July 2022
Wing Heong BBQ Meat logo

Reply from Wing Heong BBQ Meat

Hi Dennis Yeoh,
Thank you for your time leaving your feedback on your recent purchase experiences with us.

We were genuinely sorry for that unpleasant experience you had. As in Wing Heong BBQ Meat, we take a taste, quality seriously, and customer experiences.

Unfortunately, we fail sometimes. Glad that you made a heads up on this and let us know. We have improved this by applying the extra measure to check on the packaging before proceeding with packing. This is to provide you and all our beloved customers with a quality experience.

Cheers~

Rated 5 out of 5 stars

Review

your counter staff are very courteous and the meat are nice but noticed that its getting sweeter.

20 June 2022
Rated 2 out of 5 stars

the spicy one doesn't taste as good as…

the spicy one doesn't taste as good as chinese new year. spiciness taste is blunt.

6 April 2022
Wing Heong BBQ Meat logo

Reply from Wing Heong BBQ Meat

Hi Chong,
thank you for your time leaving your feedback on your recent order’s tasting experience with us.

We were genuinely sorry for that unpleasant experience you had. As in Wing Heong BBQ Meat, we take taste and quality seriously and also customer experiences.

Unfortunately, we fail sometimes, glad that you made a heads up on this and let us know. We will improve this in the coming days and months to provide you with a better next-level experience soon.

Hope you enjoy our replacement pack.
Cheers~

Rated 3 out of 5 stars

Not happy with my recent purchase

Before CNY, when I bought it was very good. A few days after CNY I went to buy again but saw it too dry & informed the sales girl. However, the Sales girl claims that it was newly BBQ. I still buy even though it was obviously dry. True enough after after a few days, white fungus appears 😧

2 April 2022
Wing Heong BBQ Meat logo

Reply from Wing Heong BBQ Meat

Hi Sharon, thank you for your time leaving your feedback on your recent retail shopping experience with us.

We were genuinely sorry for that unpleasant experience you had in our outlet with our retail staffs. As in Wing Heong BBQ Meat, we take taste and quality seriously and also customer experiences. Unfortunately, we fail sometimes, glad that you made a heads up on this and let us know. We have taken action on our retail staff on that particular cases.

We will improve this in the coming days and months to provide you with a better next-level experience on your next visit~

I hope you enjoy our earlier gesture~ Have a great day ahead Sharon! We appreciate that have you as a customer!

Rated 4 out of 5 stars

prompt response

prompt response, helpful instant chat operator to answer all my queries and fast delivery, not sure about the taste and quality though, as the purchase was a gift to someone.

28 March 2022

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