I have ordered some products at Randmpuff.de that they didnt have in stock and i therefore cancelled the ordre. This i one month ago and Wintopay do not pay my money back as promished. I have send sev... See more
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I've used Wintopay a few times. I wasn't sure at first, but so far everything's been fine. Credit card payment is legit, and I recommend it for now.
Sono dei veri truffatori. Non comprate nulla se ci sono di mezzo loro. Acquistata una maglia da rugby mai arrivata e loro non rispondono alle mail e se lo fanno, continuano a prendere tempo senza r... See more
Company replied
Have read all the negative reviews that this is not a real service/company. All true. They have now managed to creat a copy websites of reputable companies and untill you make an order and pay you wou... See more
Company replied
Company details
Written by the company
Wintopay is one of the best payment gateways for running your international business. We have thousands of merchants enrolled and we process hundreds of millions of dollars every year. We support visa，MasterCard, American Express, JCB, and Dinners club payment collecting, covers over 200 countries consumers. We provide you the advanced system back-end to clearly check your business situation including sales status, analysis, order details, financial situation etc. Simple and fast registration takes within one day to be completed. Start up your business anytime and anywhere.
Contact info
Room 2001, 20th Floor, Mong Kok Commercial Building, 16 Argyle Street, Mong Kok, Kowloon, Hong Kong, 999077, HK, Hong Kong
- Service@wintopay.com
- wintopay.com
2.1
Poor
36 reviews
Hasn’t replied to negative reviews
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Poor service,month ago was told they…
Poor service,month ago was told they are processing my claim,now when got in touch after 30 days the same message,avoid at all costs
Someone should take them to financial ombudsman and get them blacklisted
4 May 2023
Unprompted review
Reply from Wintopay
As a payment service we have always attached great importance to consumer experience and have processed all received emails in a unified manner. Please confirm if you have successfully sent the email to service@wintopay.com and give us some time to assist you connecting with the merchant/seller.
To verify the authenticity of your order, please reply to us via email with your order number, email address, and purchase website. Thank you.
Would give zero stars if I could
Would give zero stars if I could. They took my money and never delivered the shoes. I gave them plenty of time to get back to me now they are ignoring me DO NOT ORDER FROM HERE. THEY WILL TAKE YOUR MONEY.
10 April 2023
Unprompted review
Reply from Wintopay
Hi, Wintopay is a third-party payment service provider independent of merchants. We have provided services for thousands of vendors.
Some of these merchants may have problems with their products or services. If you cannot contact the merchants or the sellers do not cooperate to solve the problem. You can contact us service@wintopay.com and we will assist you to connect with them.
WINTOPAY SONO VERI TRUFFATORI!!!
Sono dei veri truffatori. Non comprate nulla se ci sono di mezzo loro. Acquistata una maglia da rugby mai arrivata e loro non rispondono alle mail e se lo fanno, continuano a prendere tempo senza risolvere nulla
WINTOPAY ARE REAL SCAMMERS!!!
They are real scammers. Don't buy anything if they are involved. Bought a rugby shirt that never arrived and they don't respond to emails and if they do, they continue to stall without solving anything
17 April 2023
Unprompted review
Reply from Wintopay
Hi, Wintopay is a third-party payment service provider independent of merchants. We have provided services for thousands of vendors.
Some of these merchants may have problems with their products or services. If you cannot contact the merchants or the sellers do not cooperate to solve the problem. You can contact us service@wintopay.com and we will assist you to connect with them.
I ordered a hockey jersey from them
I ordered a hockey jersey from them. 3 months later it shows up, wrong size and the players name was spelled wrong and it's a t-shirt not a jersey. Complained to them about it, they promised a replacement in the correct size and spelling. Another month later. I got a "jersey" this time not even the player I ordered. DON'T WASTE YOUR MONEY THIS WEBSITE, TOTAL CRUCES, THEY TAKE YOUR MONET AND RUN.
19 November 2022
Unprompted review
Reply from Wintopay
Hi, Wintopay is a third-party payment service provider independent of merchants. We have provided services for thousands of vendors.
Some of these merchants may have problems with their products or services. If you cannot contact the merchants or the sellers do not cooperate to solve the problem. You can contact us service@wintopay.com and we will assist you to connect with them.
DO NOT DEAL WITH THIS COMPANY...THEY…
DO NOT DEAL WITH THIS COMPANY...THEY ARE A SCAM...THEY HAVE SEVERAL SUPPOSEDLY LEGIT RETAILERS BUT THEY ARE SCAMMERS...THEY ARE SCUM! Kevin Smith
31 March 2023
Unprompted review
Reply from Wintopay
Hello, Wintopay is a legal payment service provider with Hong Kong MSO. It provides payment methods for online stores and does not directly participate in the business of these online stores. If you encounter fraud on our merchant website, please contact us through service@wintopay.com or Wintopay Dispute Center, we will have checking the situation with the merchant, and close these suspected fraudulent websites.
To verify the authenticity of your order, please reply to us via email with your order number, email address, and purchase website. Thank you.
Do not recommend they are fake and u…
Do not recommend they are fake and u can clearly see fakest shoes I have ever seen
20 December 2022
Unprompted review
Reply from Wintopay
Hi, Wintopay is a third-party payment service provider independent of merchants. We have provided services for thousands of vendors.
Some of these merchants may have problems with their products or services. If you cannot contact the merchants or the sellers do not cooperate to solve the problem. You can contact us service@wintopay.com and we will assist you to connect with them.
Bought from vaporbreak.com they used…
Bought from vaporbreak.com they used this mob to process the transaction.
Took more money then they should off. Product hasn't arrived, cant get the seller to respond. Wintopay keep stating we are legitimate and will get the seller to contact you. Well its been weeks with no contact. You took the money wintopay. If your so legitimate. Give my money back.
If you see this mob, run. It's a scam being run out of china or Hong kong. Place has no moral compass just wants your money so they dont need to work. Hopefully they will be judged by the Lord. Not favorably.
24 August 2022
Unprompted review
Reply from Wintopay
Hi, Wintopay is a third-party payment service provider independent of merchants. We have provided services for thousands of merchants.
Some of these merchants may have problems with their products or services. If you cannot contact the merchants or the vendors do not cooperate to solve the problem.
We will try our best to assist you resolve issues with your seller.
I called my bank when they took $15.
I called my bank when they took $15. Out of my account. I did NOT give them any information on debit card or bank account. The bank said this company was located in Hong Kong. So now I have to change cards again. It’s under the guys of a discount for any of their products then you spin to see if you get a discount. Apparently these spins are over $7.00 a piece. It’s a total bait and switch.
12 August 2022
Unprompted review
Reply from Wintopay
Hello, Wintopay is a legal payment service provider with Hong Kong MSO. It provides payment methods for online stores and does not directly participate in the business of these online stores.
If you cannot contact the merchants or the vendors do not cooperate to solve the problem. We will try our best to assist you connecting with the seller.
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