War es schell und einfach 😀 Zweite Tag Geld im Konto. Zufrieden für die Vertrauen. Wunsch ich für meine ex Skoda Superb eine gute Besitzer. P.s. wish you well dear Skoda, I didn't have anothe... See more
Company replied
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War es schell und einfach 😀 Zweite Tag Geld im Konto. Zufrieden für die Vertrauen. Wunsch ich für meine ex Skoda Superb eine gute Besitzer. P.s. wish you well dear Skoda, I didn't have anothe... See more
Company replied
Everything was organised as previously. It was the third car I sold to your company. It will be the last car I sell to your company too! Last two times I got an acceptable price… felt still lik... See more
Company replied
EXCELLENT I got a fair valuation and on visiting for the inspection they were professional and polite. After considering a few damages I was given a very acceptable price for my car. I highly recomme... See more
Company replied
The office is a bit grim, but everybody was very helpful and spoke english. The resell price was the highest from all the dealers I went to. Moreover the price was the same as the one from the website... See more
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Bad service (had to go there twice just because of internal processes), they let us wait in the sun with a baby and then they gave us a price that was 50% of the ÖAMTC one.
They revised their original offer (-25%). It seems to me that the online offer is only there to get you hooked.
These kind of business practices should not be encouraged!
Useless!
I filled in all vehicle data online, was told to wait until the estimate was calculated and received an estimate sales price of €9200,-.
I then was advised to fill out the rest, so I get an exact drop off date. No vehicle data changed and the car is in stunning condition.
I then received an email saying their vehicle professionals calculated the exact price and it is €5500,-, minus other potential things they might find. So the value is €9200,- to €0,-.
I acknowledged nonetheless to come by and have the vehicle looked at.
I then noticed, that their professionals read out the VIN wrong (or rather not at all), and gave me a quota for a different model.
I immediately tried to call them, but it’s technically impossible, because there’s only 1 hotline number and the system hangs up after a standard announcement.
So I emailed, telling them the wrong model was chosen, and asked if they have to recalculate.
No answer!
I again emailed.
No more answers.
Then I received an email saying they’re sorry I don’t want to sell the car, or take advantage of their offer anymore!
I should fill out the online questions, why I didn’t decide to sell!
I again emailed, slightly astonished, asking if the vehicle review/drop off date is still upright, or if they canceled it?!
NO ANSWER.
But before all that, I received between 4-8 emails PER DAY.
Absolutely astonishingly ridiculous.
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