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Review summary

Created with AI, based on recent reviews

Evaluating 172 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and friendliness of the staff. Many people appreciate the efficient customer service and prompt response times, noting that the work is often completed quickly and to a high standard. Reviewers also frequently mention the reasonable pricing. However, some customers also noted discrepancies in quoted prices, with the final cost being higher than initially stated, which caused dissatisfaction for a few.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the professionalism, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their politeness, professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the reliable, trustworthy, and helpful... See more

Price

Clients share positive opinions on price, consistently finding them fair, honest, and reasonable. Many... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the quick response to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booking was easy. Their gas safe engineer arrived on time and carried out an annual service on our boiler. He was polite and professional, leaving no mess. The bill was exactly as quoted with no surp... See more

Rated 5 out of 5 stars

Arranged for the engineer to come out and look at a fault we had with the cold water kitchen tap and toilet. The engineer came within the time slot given and rang to let me know he was on his way.... See more

Rated 5 out of 5 stars

Very professional, friendly,clean and tidy plumbing team. Sam,Mike,Conor and JP were exceptional transforming our large bathroom into a wetroom and "bathroom.Nothing was too much trouble and they we... See more

Rated 5 out of 5 stars

Wirral Gas engineer gave a call prior to attending. He worked efficiently servicing an old boiler and left the area clean and tidy upon completion of the work. He was professional and friendly throug... See more


Company details

  1. #3 of 77 best companies in Central Heating Service
  2. #3 of 100 best companies in Plumber

Written by the company

Your local heating & plumbing specialists based in Wirral. Wirral Gas has over 30 years' experience in heating service, installation and repair. We provide you with the friendly and efficient customer service you deserve. This includes our pledge of personal accountability and the confidence that the price tag will be competitive and supported by the best local tradesmen. We cover a wide range of domestic installations and repair and all our engineers are Gas Safe registered. We understand your time is valuable so we offer appointment times to suit you. We are based in Wallasey and cover all areas of the Wirral.


Contact info

5.0

Excellent

TrustScore 5 out of 5

800 reviews

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Rated 5 out of 5 stars

Very helpful and competent engineer…

Very helpful and competent engineer diagnosed and fixed my boiler issue with no fuss or drama. Kept me Informed of his expected arrival time etc. The staff in the office extremely polite and pleasant to talk to. Extremely happy with their service and would highly recommend them.

5 November 2025
Rated 5 out of 5 stars

Excellent service

Excellent service. Friendly and professional engineers. Helpful and considered and always reliable. Great communication with reception staff too.
Work is excellent, prices are very reasonable and leave the place tidy and clean.
Highly recommend. Can’t praise them enough.

7 October 2025

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