Wiseguy Original Reviews 534

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting the craftsmanship and durability of the suspenders. Many appreciate the stylish designs and comfort, with some noting they prefer them over traditional belts. The service also receives positive remarks, with people frequently mentioning the helpfulness and responsiveness of the company. However, some customers also noted issues with delivery and order fulfillment, with instances of lost shipments, delayed arrivals, or orders not being shipped at all. A few other people also felt that the quality of certain components, such as clips and fasteners, was not always up to par, with some breaking or showing wear quickly. Additionally, some reviewers found the sizing guide to be inaccurate, leading to products that were too large or small.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Customers frequently praise the craftsmanship,... See more

Quality

Users describe positive interactions with quality, highlighting the excellent craftsmanship, durable... See more

Delivery service

Customers had ambiguous experiences with delivery services. While some reviewers praised fast shipping,... See more

Order

Consumers find order experiences to be ambiguous. Some customers report smooth ordering and delivery, with... See more

Service

Customers consistently note positive experiences with service. Many reviewers highlight the fantastic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love my Wiseguy Duck suspenders!! I am normally a belt guy but these not only hold up my pants much more comfortably but look very stylish too. You can feel they are made with great attention to th... See more

Company replied

Rated 5 out of 5 stars

The suspenders are fantastic (I got the Crazy Horse Black Wide). High quality and beautiful. What really set the bar was their customer service. We had an issue with the initial shipment being lost, a... See more

Company replied

Rated 5 out of 5 stars

Best quality ever. Always a pleasure to wear these comfortable and luxurious hand made suspenders. Beautifull colours too that match all your clothing. As they say. They never let you down. Thanks... See more

Company replied

Rated 5 out of 5 stars

After a couple months of measuring and trying custom fit suspenders, I finally achieved my goal and got the perfect fit . Wiseguys went over and beyond to make sure I got exactly what I wanted after s... See more

Company replied


Company details

  1. Fashion accessories shop

About Wiseguy Original

Written by the company

At Wiseguy Original we build fashionable suspenders for discerning individuals not only to hold up pants but to look and feel your best too.

Never let you down.


Shop our suspenders:

Leather Leather Flex Elastic

Our story

Written by the company

The Wiseguy motto
Wiseguy Original Suspenders are hand crafted in a variety of materials and styles. Never let you down is our motto and this is what we stand for.
The best materials
We work with only the best quality materials varying from full nubuck leather braces to canvas, European elastic webbing and combinations of materials. Not only do we use new materials but we regularly create bespoke, up-cycled suspenders from vintage US Army/Navy canvas materials.
The founding
Founded by Marc Spits at the young age of 80, Wiseguy continues operating as a family business by son Mike, granddaughter Merijne and the Van der Stok family including our dedicated team.
Customize your own suspenders
Not only do we build exclusive series products but we gladly customize so do check with us if you we can create your custom, bespoke suspenders.
Suspenders 101 & inspiration
If you want to know more about suspenders in general, we offer some blog posts on our website. Do you just want to be inspired by how other people wear braces? We offer a huge inspiration source through our Instagram page.
Importance of reviews
Trustpilot is important for us as we greatly appreciate feedback from our customers to become even better at what we do! Of course, we love positive feedback on our collection!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

534 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Suspenders

Nice contact and fast delivery

20 June 2024
Wiseguy Original logo

Reply from Wiseguy Original

Thank you Chris! We appreciate you leaving a review. Enjoy your new Hershel Suspenders!

Best regards, Rueben
Team Wiseguy Original

Rated 5 out of 5 stars
Wiseguy Original logo

Reply from Wiseguy Original

Hi Brian! Thanks for your kind words! Enjoy wearing your Khaki Green Essential Wiseguys!

Best regards, Rueben
Team Wiseguy Original

Rated 5 out of 5 stars

I needed customer service for an issue…

I needed customer service for an issue with my order and I'm happy to say that it was impeccable. Thanks, Mike.

13 May 2024
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Reply from Wiseguy Original

Hi Alexis, We really appreciate your review, and kind feedback! Happy to hear we were able to help you out. As we say: Never let you down...

Best regards, Rueben
Team Wiseguy Original

Rated 5 out of 5 stars

Great suspenders!

I ordered suspenders for my dad for Christmas and he absolutely loves them! He wears them everyday.

5 December 2023
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Reply from Wiseguy Original

Wow Tonya! That is great to hear! We know he has to look extra handsome wearing those Charger Brown Suspenders. Enjoy wearing them!

Best regards, Rueben
Team Wiseguy Original

Rated 5 out of 5 stars

Trousers fixed and spare parts on hand

My husband is 94 and all his trousers are set up for button-on suspenders, of which he currently has three pairs. The leather button end of one set of suspenders broke, so we searched on-line for a replacement.
Your website was easy to find and you had exactly what we needed to make the repair and have two pieces over. Even though you are several thousand miles away the transaction was simple and our problem is solved at what I consider a reasonable price. Our purchase showed up within a few days. Thank you.

28 May 2024
Wiseguy Original logo

Reply from Wiseguy Original

Hi Marjorie, thanks for your extensive review! We are super glad to hear we were able to provide a fix for you husband's suspenders! And if you ever need suspenders that will never let you down, you know where to find us! ;)

Best regards, Rueben
Team Wiseguy Original

Rated 1 out of 5 stars

I ordered three sets of suspenders

I ordered three sets of suspenders. Only two arrived. I email customer support and never heard back.

28 May 2024
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Reply from Wiseguy Original

Dear Jodi,

So sorry to hear that you only received 2 of the 3 Wiseguy Original Suspenders and that we also missed your email concerning this matter.

I checked our shipping documents and they showed we shipped 3 - we somehow made a mistake here.

Let us know which pair was not in the parcel and we’ll get it out to you ASAP.

Kind regards,

Mike | co-owner Wiseguy Original

Rated 3 out of 5 stars

Tacky branding

The giant branding on the back is tacky.
1)If someone is wearing leather suspenders they’re gonna get asked anyway.
2) it’s one step away from a little league jersey with a 2 inch tall phone number for mikes pizza

14 May 2024
Wiseguy Original logo

Reply from Wiseguy Original

Dear Hunter,

Thanks kindly for your review. Always interesting to hear different points of view on design. We take your comments seriously and consider this food for thought. On another note, we can also custom build Wiseguy Original Suspenders for you with a smaller logo or none on the back panel.

Kind regards,

Mike | Wiseguy Original

Rated 5 out of 5 stars

Outstanding

The suspenders arrived on time and looked beautiful. Came with extra buts for wearing either different out fits and replacement clips.

8 May 2024
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Reply from Wiseguy Original

Thank you Patrick! We're so happy to hear you enjoy your Wiseguys! Those Barista and Crazy Horse Flex suspenders surely look great on you!

Best regards, Rueben
Team Wiseguy Original

Rated 5 out of 5 stars

Very happy.

The design is great and the product is well made.

3 May 2024
Wiseguy Original logo

Reply from Wiseguy Original

Thank you David! We hope you'll enjoy wearing your Billy the Kid Wiseguys! We are sure you wear them well!

Best regards, Rueben
Team Wiseguy Original

Rated 5 out of 5 stars

Quality and Service

Web page describes product perfectly. I have the leather back strap model. It’s very well made. However, I wish the leather was a bit thinner and the sizing buckle smaller. This may not be an issue over time but new, it sometimes makes it uncomfortable sitting back in a chair. The elastic back strap may be a better fit for me.

30 April 2024
Wiseguy Original logo

Reply from Wiseguy Original

Hi Frank, thanks for your detailed review. We appreciate your feedback and hear you!

Best regards, Rueben
Team Wiseguy Original

Rated 5 out of 5 stars

Quick delivery and awesome product

Quick delivery and awesome product. Totally what expected. Looks great

30 April 2024
Wiseguy Original logo

Reply from Wiseguy Original

Thanks Marijn! We are confident you will rock that army green as hard as can be!

Best regards, Rueben
Team Wiseguy Original

Rated 5 out of 5 stars

I love my Wiseguy suspenders

I love my Wiseguy suspenders. I hate to take off my pants.

30 April 2024
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Reply from Wiseguy Original

Hi Phillip, thank you for your kind words! Also, we couldn't agree more, we also like to keep our pants on! Enjoy your Wiseguys!

Best regards, Rueben
Team Wiseguy Original

Rated 5 out of 5 stars

Suspenders

Great quality, great craftsmanship, and shipped in a timely manner.

19 April 2024
Wiseguy Original logo

Reply from Wiseguy Original

Hi Brian, We're so happy to see you enjoy your new Wiseguys! Keep on wearing them!

Best regards, Rueben

Rated 5 out of 5 stars

In time delivery

The article came in time as announced. The product provides high quality with fantastic appearance.

4 April 2024
Wiseguy Original logo

Reply from Wiseguy Original

Thank you Johannes! We know you probably have a fantastic appearance as well!

Best regards, Rueben
Team Wiseguy Original

Rated 5 out of 5 stars

Quick delivery and good quality

Quick delivery and good quality. My son is happy!

7 April 2024
Wiseguy Original logo

Reply from Wiseguy Original

Hi Chiara! Thank you for your kind words! We're very happy that your son enjoys his new Wiseguys!

Best regards, Rueben
Team Wiseguy Original

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