Wise Move Reviews 

906
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 559 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely helpful, polite team and the truly outstanding service provided from start to finish during their relocation. Reviewers note that deliveries always arrive promptly, often ahead of expected schedules, and all personal goods are handled with extreme care. Some people also felt that navigating the online quoting platform was remarkably straightforward when managing various household items that required multiple competitive offers. A few other people also mentioned that comparing these diverse transporter quotes helped consumers easily organize and streamline their overall moving process without unnecessary stress.

What people talk about most

Service

Reviewers highlight positive aspects of service, praising the seamless and professional experience from start... See more

Staff

Users describe positive interactions with staff, highlighting excellent communication and friendly service.... See more

Delivery service

People report positive experiences with delivery_service, noting that items arrive safely and on time.... See more

Price

Customers consistently note positive experiences with price, often highlighting affordable rates and... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting that the platform is easy to use with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They really saved us because we were looking for movers to pick up our boxes on such short notice over the weekend and they came through! They were really professional and kept us informed throughout... See more

Company replied

Rated 5 out of 5 stars

Can’t recommend this service and Daily Movers enough. I posted the job and within 30 mins everything was locked in. Using a backloading service cost 80% less than a standard transporting service. A no... See more

Company replied

Rated 5 out of 5 stars

Great service. Ended up booked with home movers ltd, good price, great service, genuine people. The guy literally drove through a flood to deliver my wheels and the other deliveries he was doing lmao.... See more

Company replied

Rated 5 out of 5 stars

I used this site "Wise Move" not realizing that it was actually like the builders crack site where different people message saying they can do the job for x amount. You choose the one that your happy... See more

Company replied


Company details

  1. Removals company
  2. Courier and Delivery Service
  3. Delivery Service
  4. Piano moving service
  5. Delivery Company

Written by the company

WiseMove.co.nz — Book trusted movers and moving companies in New Zealand. Wise Move is New Zealand’s go-to for booking reliable and affordable moving services — whether you’re shifting a full house, moving out of your flat, or transporting a vehicle. From movers in Auckland and movers in Wellington to trusted moving companies across the country, you can book everything in one place. We make it easy to book home moves, flat relocations, furniture deliveries, car transport, motorcycle transport, and more — all at competitive prices. Whether it’s around the corner or across the country, you’ll find experienced movers ready to get the job done, hassle-free. Thousands of Kiwis trust Wise Move every month for fast, affordable service from the best local movers and transport companies. Whatever you’re moving — book now with Wise Move.


Contact info

4.9

Excellent

TrustScore 5 out of 5

906 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.9

All reviews

(906)

545 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A single item move that went well

A single item furniture move that went very well. Excellent service at a very good price.

28 May 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks, Paul! Glad the furniture move went well and worked out at a good price. Appreciate you choosing Wise Move.

Rated 5 out of 5 stars

Helpful customer support

Helpful customer support

26 May 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much! We’re glad our support team could help. Appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Great price for vehicle transfer

Great price for vehicle transfer.

Awesome communication and service.

Fast pick up and drop off.

No issues at all. Would highly recommend and use again.

28 May 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much! Great to hear the vehicle move was smooth, quick, and hassle-free. We really appreciate the recommendation and would be glad to help again.

Rated 5 out of 5 stars

What a great move experience with a…

What a great move experience with a fantastic team of lads who worked with great pride looked after my precious furniture was so positive from start to finish and obviously love their work. Thank you so much a great service and I will definitely move with you guys again

28 May 2026
Unprompted review
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Reply from Wise Move

Thanks so much, Marc! What lovely feedback. We’re really pleased the team made the move such a positive experience and took great care with your furniture. We’d be happy to help again anytime.

Rated 5 out of 5 stars

Amazing 👏

When asking for availability, they fit me in within the hour after calling the boss. "We are not worried about the money, we just want to get the job done" is what they said to me, as they had no hidden costs or extra fees. They had a massive truck and were very careful with my things. I can not recommend these guys enough. I gave them ten dollars extra for going the extra mile. Also want to recommend Wise Move for hooking me up thank you!!

28 May 2026
Unprompted review
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Reply from Wise Move

Thanks so much, Kay Kay! We love hearing this. It’s great the team could jump in so quickly and make the whole experience feel easy and fair. We’re really glad Wise Move helped get you sorted with the right team. Appreciate the lovely feedback and recommendation.

Rated 3 out of 5 stars

Get someone to check your vehicle before moving

I lost a riders left hand side footpeg in the move. The owner took photos revealing the peg was there before moving. The shop where it was picked up from said they had not seen it in their shop and the movers say they could not have lost it. Someone must have insurance for this. Poor customer has to pay again. Not good enough. The shop and movers should come to the party and pay for this. Very dissatisfied. Peter Harris

27 May 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thank you for sharing your feedback, Peter. We’re sorry to hear about the missing footpeg and understand how frustrating this would be. We’re unable to locate the booking from the review details, so could you please email us at support@wisemove.co.nz with your booking details and any photos or information you have? We’d like to look into this properly and help get this sorted.

Rated 5 out of 5 stars

Communication was excellent

Communication was excellent. Our driver was very friendly, a pleasure to deal with

27 May 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much, Kelly! Lovely to hear you had such an easy experience and that the driver was great to deal with. We really appreciate you sharing this.

Rated 5 out of 5 stars

Great Experience

Great Experience. Trusted site.

27 May 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks, Haider! We’re really pleased Wise Move felt trustworthy and worked well for you. Appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Great website to look for a moving company

Great website, very helpful and easy to use. Highly recommended.

16 May 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much! Great to hear Wise Move made it easy to find the right moving company. We really appreciate the recommendation.

Rated 5 out of 5 stars

Happy with them

Happy with them - they were clear with the quote and when they could pickup/deliver. Payment was by card when they picked up with a portable card machine. Very efficient.

19 May 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks, Tanya! Glad everything was clear and straightforward from the start. Sounds like it all went smoothly on the day, which is exactly what we like to hear.

Rated 5 out of 5 stars

great service

great service - honest and reliable. We will use again and highly recommend!

26 May 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks, Sophie! Really happy to hear you had a good experience and would use Wise Move again. We truly appreciate the recommendation.

Rated 5 out of 5 stars

The moving company has great customer service

The moving company was great at providing time of pick up and drop off and keeping to their schedule. The movers were professional and careful with the items, and we experienced great customer service.

23 May 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much for the lovely feedback. We’re glad everything was handled with care and that the timing worked well for you. Really appreciate you choosing Wise Move.

Rated 5 out of 5 stars

Excellent service and very helpful

Excellent service and very helpful! Thanks again Wisemove!

19 May 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much, Jimmy! We’re really glad to hear you had an excellent experience with Wise Move. We truly appreciate your kind words.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, super fast, great communication even when I had changes.

24 May 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thank you, Kyla! We’re so pleased everything went smoothly and that communication stayed easy even with the changes. We appreciate you choosing Wise Move.

Rated 5 out of 5 stars

Perfect experience

Seamless, Most efficient, can not recommend highly enough.
Moving can be daunting, but with wise move, Christian and Sweet as movers the day becomes a breeze

22 May 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much, Jared! Moving can definitely feel daunting, so it’s wonderful to hear our team helped make the day feel seamless and easy. We really appreciate your recommendation.

Rated 5 out of 5 stars

RTS team did a fantastic job with my…

RTS team did a fantastic job with my move. Nothing was a problem. Great communication and reassurance everything will go smooth on the day, and it did!! Highly recommend.

22 May 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much, Emily! Really glad the team helped make moving day feel stress-free. We appreciate the recommendation and are happy everything went smoothly for you.

Rated 5 out of 5 stars

Great communication and prompt pick up…

Great communication and prompt pick up and delivery

20 May 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks, Dan! Great to hear everything was sorted quickly and easily. Appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Good price, great service.

Helpful, friendly, good price, arrived in town a day early without any marks or scratches. Would use again.

21 May 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much! We’re really pleased you had a good experience and would be glad to help again.

Rated 5 out of 5 stars

ABSOLUTELY AMAZING

ABSOLUTELY AMAZING! From start to finish Trax were wonderful! Great communication and so so patient with me when my plans changed. Will always use this company when moving my bike! Cannot recommend enough!!!!

21 May 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much, Samantha! Love hearing this. Great to know our team looked after your bike transport so well, especially with plans changing along the way. We really appreciate the recommendation.

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