Wisetek Store Reviews 

145
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Fantastic service, responded to a query on a bank holiday. Gave me plenty of technical information on the PC I was interested in (they gave me a screenshot of the specs of the machine), and they ship... See more

Rated 5 out of 5 stars

I received my refurbished lenovo thinkpad p53 today and all I can say is wow it exceeded my expectations by 100%. They even took great care with packaging the computer for transport and arrived in gre... See more

Rated 1 out of 5 stars

Ordered a refurbished computer and the computer arrived broken. Sound did not work and neither bid the Bluetooth. I called several times and was never able to get ahold of someone. I returned the comp... See more

Company replied

Rated 5 out of 5 stars

Unreserved Recommendation. I bought a rerfurb Dell Laptop from Wisetek. The product was immaculate, the service and customer communication was flawless.. and choice of DHL as carriers perfect .. w... See more

Company details

  1. Electronics store

Written by the company

We provide our customers with high quality, reliable and affordable refurbished devices, to an “as new” standard. Refurbished devices are 100% more sustainable than buying a brand-new device. Because we are confident in our brand and in the quality of the products sold, we provide a free 12-month warranty on all refurbished devices. Based on a scale from New to Good, our devices suit all individuals and budgets.


Contact info

4.1

Great

TrustScore 4 out of 5

145 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(145)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent will purchase again!

Great experience with the guys in Wisetek. Great price, great device and customer service was great, I opted to pick up the device from the store, the lady at reception was so nice. Overall it's 10/10 for me.

3 December 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Bought a laptop and had an issue with the charger, they solved it pretty quickly. The laptop is working great. Thank you

1 November 2024
Unprompted review
Rated 3 out of 5 stars

Refurbed dell precision 5550

Just bought a refurbed dell precision 5550 for xmas. Very good condition. Happy with it. One little problem is the left hand clicker of the mouse pad doesnt work most of the time which is a bit disappointing

15 November 2024
Unprompted review
Rated 5 out of 5 stars

Great value and customer support

Bought an iPhone 12 for an unreal price in July. Sadly it became defective, however I emailed Simon, who was incredibly helpful and I returned it and got a replacement in 5 days. Really happy with this, will definitely use Wisetek Store again
Thanks lads

19 September 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Fast delivery, perfect product and prompt response. What more can I say, really pleased with my purchase!

26 December 2023
Unprompted review
Rated 5 out of 5 stars

5⭐️ Support!

I bought a refurbed Wisetek MacBook last month for an extremely competitive price, but received a model with the wrong keyboard and slightly used battery. The Wisetek support was super supportive about this issue and I got a partial refund for my purchase, which I decided to keep. I can highly recommend this company, they clearly care about sustainability and I will almost definitely buy from them again :)

14 December 2023
Unprompted review
Rated 1 out of 5 stars

Poor service Wisetek

Poor service Wisetek
I bought a desktop last year from here. Was initially pleased. It was bought for an 11 year old for Christmas. It crashed early autumn. Followed as much help as I could find on google didn’t fix. Full restore then done but wouldn’t connect to the internet, no drives it said. 27th Nov this year emailed company. It was purchased on line 20 Nov 22. Not sure when delivered. I got an email back to say out of warranty. Emailed again on 5 th Dec no response. The logs will show it stopped working months ago. Bad form to get 9 months only out of a device. I have reconditioned iPad bought off Apple working for years. Poor form Wisetek. Wanted to support a Cork company . After posting in trustpilot the non Irish version of the site I was emailed by Wisetek out of context with my original contact to them they said the original staff member who responded left the company. So again no resolution or satisfactory response from Wisetek

5 December 2023
Unprompted review
Rated 5 out of 5 stars

Thanks

Thanks. Perfect as always. Goods and delivery at the highest level. I recommend.

1 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent overall

Very happy with the refurbished dell latitude that I bought. Great specs, very quick delivery and super price compared to other refurbed places I was looking at. So far so good! If the laptop continues to work as I expect I will definitely purchase again when I’m in the market.

2 December 2023
Unprompted review
Rated 5 out of 5 stars

Best out there

Value, quality, lightening fast delivery, sometimes here the next day. You won't find anything like the value you get here on any sales site like market place etc, plus you have a 12 month warranty.

21 November 2023
Unprompted review
Rated 5 out of 5 stars

great value

I spotted that Wisetek were local to me in Milton Keynes. I saw a PC that was ideal for me. I emailed them and received a prompt reply, after a succession of emails I arranged purchase and local collection. The PC was excellent and fits my needs perfectly. I would recommend Wisetek if you need to source any Computer equipment.

13 November 2023
Unprompted review
Rated 5 out of 5 stars

Fast delivery and high quality goods

Had used them before on eBay but even better prices direct with their store as well as longer warranty - though the items were in such good condition with light use (some with manufacturer warranty), it’s unlikely that will be a concern. One order needed a slight amendment but they proactively advised beforehand. I only have good things to say about this company and nothing of concern. Very pleased with the service and quality, will definitely be buying here again.

27 October 2023
Unprompted review
Rated 5 out of 5 stars

Ordered laptop late on a Tuesday…

Ordered laptop late on a Tuesday evening, arrived on the Thursday morning. Laptop looks like new and also functioning as new. Great price, 32G ram, 1/2TB storage & i7 10th gen processor for less than €500. Will purchase from this company again in the near future

29 October 2023
Unprompted review
Rated 1 out of 5 stars

Faulty Laptop

I received a laptop that is not the one I bought - it has a different serial number than the one I ordered, it is visually in worse condition than the one I bought and it is broken (one speaker does not work and it overheats). I received information from Wisetek that the laptop I bought was sold to someone else, and without my knowledge they gave me another one. This is how Wisetek treats its customers

This is not the end of my problems with Wisetek:
the bill I received from this company for the purchased laptop does not match the serial number of the laptop I received
So how can I complain about the laptop if I do not have an invoice for it?
I do not recommend Wisetek - contact with Costumer Service is impossible, no one responds to my e-mails.

13 October 2023
Unprompted review
Rated 5 out of 5 stars

Happy!

I ordered a refurbished laptop on Sunday for my daughter who started college. Received it Tuesday. Top quality product at a reasonable price. Like new. She is thrilled .

17 October 2023
Unprompted review

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