Wisetek Store Reviews 

145
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Fantastic service, responded to a query on a bank holiday. Gave me plenty of technical information on the PC I was interested in (they gave me a screenshot of the specs of the machine), and they ship... See more

Rated 5 out of 5 stars

I received my refurbished lenovo thinkpad p53 today and all I can say is wow it exceeded my expectations by 100%. They even took great care with packaging the computer for transport and arrived in gre... See more

Rated 1 out of 5 stars

Ordered a refurbished computer and the computer arrived broken. Sound did not work and neither bid the Bluetooth. I called several times and was never able to get ahold of someone. I returned the comp... See more

Company replied

Rated 5 out of 5 stars

Unreserved Recommendation. I bought a rerfurb Dell Laptop from Wisetek. The product was immaculate, the service and customer communication was flawless.. and choice of DHL as carriers perfect .. w... See more

Company details

  1. Electronics store

Written by the company

We provide our customers with high quality, reliable and affordable refurbished devices, to an “as new” standard. Refurbished devices are 100% more sustainable than buying a brand-new device. Because we are confident in our brand and in the quality of the products sold, we provide a free 12-month warranty on all refurbished devices. Based on a scale from New to Good, our devices suit all individuals and budgets.


Contact info

4.1

Great

TrustScore 4 out of 5

145 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(145)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Basically a new laptop when condition…

Basically a new laptop when condition was listed as (Very good) so I was pleasantly surprised seeing it in near mint condition. It doesn't come in the original box which is fine, they do come with a charger, which is what I was worried about when I got it because it wasn't listed as included, overall everything was better than expected and I will definitely be recommending friends and family if they are looking for great refurbished technology. 5/5

22 February 2022
Unprompted review
Rated 1 out of 5 stars

No warranty on bad battery

Bought a computer from Uber store in partnership with Wisetek in October as a Christmas gift, Christmas arrives and it doesn't turn on without being plugged in, had a bad battery and when I contacted support, was told I had a 30 day warranty under the partnership with Uber store. I hope they had checked the battery status before selling. Had to sort it out myself and pay 130 euros more.

4 February 2022
Unprompted review
Wisetek Store logo

Reply from Wisetek Store

Hi José,

Thank you for taking the time to leave your feedback. I am sorry to hear about the inconvenience that you faced.

However, as your purchase was not made on Wisetekstore.com, your order did not come with Wisetek Stores standard 12-month warranty.

I am happy to share your feedback with the appropriate company where your device was bought from.

I hope this helps.

Thank you,
Wisetek Store Customer Services

Rated 5 out of 5 stars

Very positive experience

Very positive experience. The laptop was delivered as described, works perfectly, and was a very good price. Sales and customer support was very responsive. Great to have an eco friendly option for electronics like this

9 January 2022
Unprompted review
Rated 5 out of 5 stars

Really happy

Really happy. Excellent product and service. Nervous to buy a refurb product especially as a gift but as good as new. Savings to pocket and environment, would definitely recommend.

30 December 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I phoned in with my enquiry and was answered back immediately. Apple MacBook Pro was delivered free with two days (coming up to Christmas) and is an excellent product without a mark on it.

25 December 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service - when I emailed to make a change after my order was processed, the changes were made within a few hours, no hassle. Lenovo laptop delivered in 2days. Excellent condition, not a mark on it. Highly recommend.

2 December 2021
Rated 5 out of 5 stars

Great customer service and great…

Great customer service and great quality laptops. I reached out to customer service as I wasn’t sure which device I should buy my mother for her birthday, they replied within a few hours with 5-6 options for me in difference price ranges, which really helped. I ordered that Tuesday and received my device on Thursday. She has been using it every day since! Thank you

30 November 2021
Rated 5 out of 5 stars

Irish Company

Great customer service and swift delivery. Happy to support an Irish company and local employer.

29 November 2021
Unprompted review

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