They are excellent! I uploaded the message I wanted, along with the picture. The video was delivered so quickly, good happy energy, fun, great for a birthday and the birthday girl absolutely loved it,... See more
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Review summary
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Reviews shaping this summary
Great experience with Wishes From Africa. The video was joyful, well-made, and delivered on time. Communication was smooth and everything went as expected. A unique and memorable way to send wishes. H... See more
Company replied
I had a fantastic experience! The video was so much fun to watch, the quality was excellent, and the service was impressively fast. Pricing felt very fair for what I received. Overall, everything was... See more
Company replied
Wonderful quality of video, fast service, and everone that watched it LOVED it! Lots of laughing and smiling! What a fun idea to celebrate a special person!
Company replied
Company details
Written by the company
OFFICIAL STORE! 🎁 Personalized video messages! 🤣 Surprise your loved ones! 🚀 Delivery in 1-2 days! Order now! 👇 www.wishes-from-africa.com
Contact info
4.6
Excellent
674 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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The best gift ever for a friend
The best gift ever for a friend, totally recommend.
26 May 2025
Unprompted review
Reply from WISHES FROM AFRICA
Thank you so much! 😊 We're so glad your friend loved it — truly means a lot. Thanks for recommending us! 💛
Its really COOL!
22 May 2025
Unprompted review
Reply from WISHES FROM AFRICA
Happy to hear you loved the video – glad it brought some cool vibes your way! 🎥😎
The women seem not enthusiastic as the actual advertisements
The whole thing is amazing but I did notice that the group of women in some videos have a certain mood. I think it affects the quality of the video. Which is what happened with mine as well.
22 May 2025
Unprompted review
Reply from WISHES FROM AFRICA
Thanks for your honest feedback! We’re sorry the energy in your video wasn’t as expected — we’ll share this with the team. Feel free to reach out, we’d be happy to offer a free redo.
Fast order
The video came in less then 24 hours as I paid for urgent order and everything I asked for was there truly recommend 👌
18 May 2025
Unprompted review
Reply from WISHES FROM AFRICA
Thank you!
So glad everything was delivered just as expected — and fast! We really appreciate the recommendation. 🙌
— Team Wishes From Africa
Impeccable
Did everything I asked for, absolutely perfect video. Would buy again!
17 May 2025
Unprompted review
Reply from WISHES FROM AFRICA
Thank you so much!
We’re really glad you loved the video — and we’d be happy to create one for you again anytime! 😊
Best experience ever!! Highly recommend
Everything about this experience was perfect. I reached out to customer service and they were quick with their reply and giving me all the information that I needed. The video was of great quality and sent to me in less than 48h, as mentioned on the website. The video itself was great, exactly what we wanted for making my friends birthday ultra special!! If you’re interested in purchasing these kind of videos I would definitely recommend Wishes from Africa since it is ethically sourced and make this whole experience extremely enjoyable!!
16 May 2025
Unprompted review
Reply from WISHES FROM AFRICA
Thank you so much!
We’re really happy to hear the video was exactly what you were hoping for and that it helped make your friend’s birthday extra special. Also, it means a lot that you noticed and appreciated the way we work — that truly motivates us. Thanks again for the kind words and support!
— Team Wishes From Africa 🌍💛
Absolutely fantastic
I can't believe how great this was. The first video I got had a kind of generic song so I made a review stating I was a bit disappointed but impressed with how fast I got it and WITHIN AN HOUR from posting that review I got a response from them offering to make me a new video for free with a more energetic song and more dancing. And BOY, did they deliver! Within a day I had the new video and it is absolutely perfect. Their customer support is top notch and I can't recommend this enough. Thank you so much!
15 May 2025
Unprompted review
Reply from WISHES FROM AFRICA
Thank you so much for this amazing review! 🙏
We’re truly happy we could turn things around and deliver a video you loved. Your kind words about our support mean the world to us — and we’re always here to make it right.
Thanks again for your trust and recommendation! 💛
Brilliant!
Brilliant,my son loved it (for his birthday) very fast delivery,would recommend.
5 May 2025
Reply from WISHES FROM AFRICA
So glad he loved it! Thanks for the kind words and recommendation! 🎉
LMFAOOO THIS IS SO GOOD
LMFAOOO THIS IS SO GOOD! 10/10 WILL BUY AGAIN!! THANK YOU!!💞💞💞
11 May 2025
Unprompted review
Reply from WISHES FROM AFRICA
So happy you enjoyed it — we can’t wait to make you laugh again next time! Thanks for the 10/10! 🤗
Disappointing Experience – No Order, No Response
I placed an order through the website and the payment was taken immediately. It’s been several days now, and I have received neither the product nor any order confirmation. I've checked both my inbox and spam folder – nothing. I’ve tried reaching out to them but haven’t received any reply. This feels very unprofessional and frustrating, especially after paying for something you never receive.
I hope they sort things out soon – but based on my experience, I can’t recommend them.
8 May 2025
Unprompted review
Reply from WISHES FROM AFRICA
Hello, we’ve reviewed your case.
No order was found under the provided details, and we’ve already emailed you requesting proof of payment — no response received.
We take customer service seriously, but false claims damage trust and are unfair to our team. Please reply so we can resolve this properly.
The video is perfect
The video is perfect! Really fast delivery and safe! Everything went great. I’m recommending it by all 10!!!
5 May 2025
Unprompted review
Reply from WISHES FROM AFRICA
Thank you! 🙌 We're so happy to hear that everything went smoothly and that you’re recommending us! ❤️
Delivered on time
Delivered on time! I did some research about which website is original because they all showcase the same performance videos on their websites. This website is legit, I received my video in two days as described! Thank you, my friend liked the video!
3 May 2025
Reply from WISHES FROM AFRICA
Thank you so much! 🙏 We're glad you found us and that your friend loved the video. Always happy to deliver exactly as promised! ❤️
Absolutely Amazing!
Absolutely amazing! Such a fun and unique gift! Great price & great delivery speed! 100/10
3 May 2025
Unprompted review
Reply from WISHES FROM AFRICA
Thank you so much! We're glad you loved it – really appreciate your support!
Reply from WISHES FROM AFRICA
Thank you so much for your kind words! We're happy to hear you had a great experience with our team. Your support means a lot!
Absolutely the best Gift !
It was exactly what I expected! The team did an amazing birthday greeting , kissed the photo and danced to the song I sent! This is going to be the best Gift I could ever think of!
Its something truly unique, no one else would have ever thought of gifting!
100% recommended for anyone wondering, Its worth every penny! Just go for it!
PS. Everyone LOVED IT.
30 April 2025
Unprompted review
Reply from WISHES FROM AFRICA
Thank you so much for your amazing review!
We’re really glad the video matched your expectations and brought joy to everyone.
It means a lot to us that you’d recommend it — thank you for choosing Wishes from Africa!
disappointed.
I ordered a personalized video and was extremely disappointed with the result. The people in the video looked bored, unmotivated, and not even trying. It was meant to be a special message, but I can’t even use it because of how poorly it was made. I immediately reached out to request a refund.
The customer service response was both dismissive and frustrating. First, they claimed the video couldn’t be refunded because it was already "viewed" — a ridiculous excuse, since of course any customer will view what they purchased. Then they kept repeating that personalized videos are non-refundable, even though their website clearly states a 100% money-back guarantee, unless there is fraud or abuse — which is not the case here. I even sent screenshots from their website showing this policy, but they ignored that and continued refusing the refund.
They offered to remake the video, but after such poor service and a lack of accountability, I have no trust in their ability to deliver a quality product. The fact that they stopped replying after I pointed out their own refund policy is unprofessional and unacceptable.
16 April 2025
Unprompted review
Reply from WISHES FROM AFRICA
Thank you for your feedback. We’re sorry to hear the experience did not meet your expectations.
As stated in our terms, personalized digital products are non-refundable once delivered and accessed. However, we offered a complimentary re-recording to address your concerns.
Update:
The revised video has been sent, and we await your feedback. We hope it meets your expectations.
Haha best birthday gift ever :)
20 April 2025
Unprompted review
Reply from WISHES FROM AFRICA
That’s so great to hear! We’re smiling over here! Thanks for letting us be a part of such a fun celebration — it means a lot. 🎁😊
Birthday made special
My nephew enjoyed the greeting. It made his birthday extra special. Thank you for the fun dance!
19 April 2025
Unprompted review
Reply from WISHES FROM AFRICA
Thank you! So glad your nephew enjoyed it — we loved being part of his special day! 🎉
Thank you for the video but the people…
Thank you for the video but the people on the video is less energic than what I saw on you advertisement
We need more energy on the video since birthday is one of special day for our special person.
So I am giving 3/5 stars for this video and hopefully you can improve on the next video? Thank you
11 April 2025
Unprompted review
Reply from WISHES FROM AFRICA
Hi! Thanks for your feedback 🙏
We understand how important that is. Feel free to email us your order number, and we’ll be happy to remake the video! ❤️
Perfect for my friends birthday!
Perfect for my friends birthday!
Had everything I could hope for!
9 April 2025
Unprompted review
Reply from WISHES FROM AFRICA
So glad it was perfect! Thanks for your kind words 😊🎉
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