WIS Mortgages and Insurance services Reviews 

171
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We are first time home buyers and we approached WIS morgage advisors. We are extremely satisfied with our choice. Kasuni was our morgage advisor and she was very knowledgable and always approachable... See more

Company replied

Rated 5 out of 5 stars

Buying my first home felt much easier thanks to Roshan. He was responsible, transparent, and always happy to answer my questions. He explained everything clearly, found me the best mortgage rates,... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience with WIS Mortgages. Mr. Roshan Swarnasinghe was professional, knowledgeable, and guided me through every step of the mortgage process with patience and expertise. A speci... See more

Rated 5 out of 5 stars

I can’t recommend Darren Barnes at WIS Mortgage Brokers highly enough. From the very beginning of our house-buying process, Darren was professional, knowledgeable, and incredibly supportive. Bu... See more

Company replied

Company details

  1. Credit Counselling Service

Information provided by various external sources

we specialize in finding the right mortgage for you whatever your circumstances Whether you are a first-time buyer or looking for a better deal on your existing mortgage. At WIS, we specialize in finding the right mortgage for you whatever your circumstances. Whether you are a first-time buyer or looking for a better deal on your existing mortgage, we can find the best mortgage for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

171 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(171)

16 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

WIS Mortgages & Insurance Services

WIS Mortgages & Insurance Services , I feel is a brilliant company with a beautiful set of people providing an excellent and a professional service to their customers.
I was fortunate enough to get my first time experience of buying a house with them and within this little period of time I realized how friendly , patient and understanding the staff are !
A very special thanks to Anoj and Shamran for their continuous support to achieve our dream come true !
Wishing WIS all success on earth in all their future endeavors always !

31 March 2025
Unprompted review
WIS Mortgages and Insurance services logo

Reply from WIS Mortgages and Insurance services

Thank you so much for your lovely message! We’re absolutely delighted to hear that your first home-buying experience with us was a positive one. It means a lot to know that you felt supported, understood, and cared for throughout the journey. Anoj, Shamran, and the whole WIS team truly appreciate your kind words. Wishing you lots of happiness and wonderful memories in your new home! 🏡💫

Rated 5 out of 5 stars

WIS Mortgages worked tirelessly to…

WIS Mortgages worked tirelessly to secure the best available mortgage offers. Very committed team. Highly recommended.

7 March 2025
Unprompted review
WIS Mortgages and Insurance services logo

Reply from WIS Mortgages and Insurance services

We really appreciate your feedback! It's wonderful to know that our team was able to assist you in finding the best mortgage options. We're committed to providing top-notch service and are grateful for your recommendation!

Rated 5 out of 5 stars

Great customer service & Products available with WIS

Thank you so much for your support and guidance WIS Mortgages & Team. I appreciate the options and products you've given and your ability always to see the best product for your customers. Great service. Thx.

3 March 2025
Unprompted review
WIS Mortgages and Insurance services logo

Reply from WIS Mortgages and Insurance services

You're very welcome! We're so glad to hear that you're happy with the options and service provided. It's always our goal to find the best solutions for our customers. Thank you for your kind words, and don't hesitate to reach out if you need any further assistance!

Rated 5 out of 5 stars

Professional and friendly Service

The wonderful team at WIS did an amazing job when it came my first mortgage. Since I was a first time buyer they guided me in every step of the whole process. Staff are very pleasant and professional always willing to help you and provide excellent service. Highly appreciated their efforts when it came to finding the best mortgage rates, WIS is Highly recommend. Keep up the excellent work team.

3 March 2025
Unprompted review
WIS Mortgages and Insurance services logo

Reply from WIS Mortgages and Insurance services

Thank you so much for your kind words! We're thrilled to hear that our team at WIS was able to guide you through your first mortgage and provide you with excellent service. Your recommendation means a lot to us! We’re always here to help and will continue striving to offer the best experience possible. Best of luck with your new home, and feel free to reach out if you need anything in the future!

Rated 5 out of 5 stars

This is the 2nd time I am using WIS…

This is the 2nd time I am using WIS mortgages and they made entire process smooth from the 1st call with Kasuni and after that Shameer Azmi Mohamed helped me with entire process of valuation, keeping me upto date with the process and follow ups with the lender. Thank you Kasuni and Shameer. I would definitely recommend WIS Mortgages.

26 February 2025
Unprompted review
WIS Mortgages and Insurance services logo

Reply from WIS Mortgages and Insurance services

Thank you so much for your feedback! We’re delighted to hear that Kasuni and Shameer made your experience smooth and hassle-free. Your recommendation means a lot to us, and we’re always here to assist with any future mortgage needs. Thanks again for choosing WIS Mortgages!

Rated 5 out of 5 stars

My experience with WIS Mortgages was outstanding

My experience with WIS Mortgages was outstanding. From the start, their team demonstrated remarkable knowledge and attentiveness, patiently guiding me through every step of the process with clarity. They were always available to address even the smallest questions, showcasing their professionalism and commitment. Their dedication made the entire journey seamless and stress-free, which I truly appreciated.

21 January 2025
Unprompted review
Rated 5 out of 5 stars

Gratitude for Exceptional Mortgage Guidance and Support

I had many meetings with multiple of mortgage advisors while seeking a mortgage for my first home purchase, but I found the process of buying a house in the UK to be really complex. Further, my visa status presented more challenges, as many advisors from other companies pointed out various obstacles that made me feel uncertain and discouraged about moving forward.
However, I must express my gratitude to Anoj Fernando, who provided me with a comprehensive understanding of the entire process and gave me hope that homeownership was still possible despite my visa conditions at the time. Anoj’s guidance truly opened my eyes and showed me a clear path forward, enabling me to take steps toward owning a home in a relatively short period of my stay in the UK.
Following our initial conversation, Shayani Dassanayake reached out to guide me through the next steps. I am extremely grateful to Shayani for her patience with my numerous questions, as well as her pleasant and accommodating character throughout the entire process. She worked to present the best available options for my mortgage, and I truly appreciated her quick responses and dedication to completing tasks efficiently. Her speed and efficiency allowed me to complete the mortgage process as quickly as possible, which was a top priority for me.
While I especially want to thank Anoj and Shayani, I am also grateful to the entire WIS team for their efforts in securing my final mortgage approval in such a short period of time, particularly considering the constraints of my stay in the UK.
While thanking again, I wish continued success to everyone on your team.

29 December 2024
Unprompted review
WIS Mortgages and Insurance services logo

Reply from WIS Mortgages and Insurance services

Thank you so much for sharing your experience with us! We’re absolutely delighted to hear that Anoj was able to provide you with the best advice and guidance, making the complex process of buying a home more understandable and achievable, despite the challenges you faced with your visa status. It’s wonderful to know that Shayani’s support helped to smoothen the process, and her dedication and prompt responses made a significant difference in helping you secure your mortgage efficiently.

We truly appreciate your kind words, and we’re thrilled to have been part of your journey to homeownership. Wishing you all the best in your new home, and we look forward to continuing to support you!

Rated 5 out of 5 stars

Excellent experience

I am with WIS mortgages for last 5 years and they always find the best deals for my mortgage

27 December 2024
Unprompted review
WIS Mortgages and Insurance services logo

Reply from WIS Mortgages and Insurance services

Thank you for your continued trust in WIS Mortgages over the past 5 years! We truly appreciate your loyalty, and we're delighted to have been able to secure the best mortgage deals for you. Here's to many more years of successful collaboration!

Rated 5 out of 5 stars

Very happy with the support received…

Very happy with the support received from Kasuni and Nabeel. Would highly recommend.

6 November 2024
Unprompted review
WIS Mortgages and Insurance services logo

Reply from WIS Mortgages and Insurance services

Thank you so much for your kind words! We're thrilled to hear that Kasuni and Nabeel were able to assist you effectively. Your recommendation means a lot to us!



Rated 5 out of 5 stars

Expression of Gratitude to WIS team

I want to express my sincere gratitude for the exceptional support and guidance WIS mortgage advisors provided throughout the remortgage process. Pradeesh and Anushka’s expertise and commitment made what could have been a stressful experience into a smooth and manageable journey. Anushka and Pradeesh were always available to answer my questions, patiently explaining each step and ensuring I felt confident in my decisions. Pradeesh and Anushka’s attention to detail and thorough approach gave me peace of mind, knowing I was in capable hands. Thank you for going above and beyond—I truly appreciate your professionalism, dedication, and the positive impact you’ve had on this important milestone in my life.

30 October 2024
Unprompted review
WIS Mortgages and Insurance services logo

Reply from WIS Mortgages and Insurance services

Thank you so much for your kind words! We're thrilled to hear that Pradeesh and Anushka made your remortgage process smooth and manageable. Their commitment to providing support and guidance is truly a priority for us. We’re glad you felt confident every step of the way, and we appreciate you taking the time to share your experience. Congratulations on this important milestone, and we wish you all the best!

Rated 5 out of 5 stars

Seamless process

Updated all the details through the new app which reduced considerable amount of time going back-and-forth using emails and only other additional details sent through email .

Entire team lead by Ifthikar worked efficiently on this and Special thanks to Kasuni and Nabeel .

28 October 2024
Unprompted review
WIS Mortgages and Insurance services logo

Reply from WIS Mortgages and Insurance services

It’s fantastic to hear that all details were seamlessly updated through MortgagX, significantly reducing the need for email exchanges. This efficiency not only benefits our team but also highlights how MortgagX can streamline processes for other clients, saving them time and hassle. Huge appreciation to the team for their hard work, with a special shoutout to Kasuni and Nabeel for their support!





Rated 5 out of 5 stars

Mortgage extension

Mortgage extension
I have recently extended my mortgage with WIS mortgages. They have provided me seamless experience since I started discussing my options with their expertise. I highly recommend WIS mortgages for any of your needs.

25 October 2024
Unprompted review
WIS Mortgages and Insurance services logo

Reply from WIS Mortgages and Insurance services

Thank you so much for your kind words! We're thrilled to hear that you had a seamless experience with WIS Mortgages. Your recommendation means a lot to us, and we're glad we could assist you in finding the right option. If you ever need any further support or have any questions in the future, feel free to reach out. We're here to help!

Rated 5 out of 5 stars

WIS Mortgages

I recently worked with WIS Mortgages, and I cannot recommend them highly enough. From the very beginning, Anoj and Darren were incredibly professional, knowledgeable, and attentive to my needs. Securing a mortgage can be a stressful process, but WIS Mortgages made it smooth and hassle-free.

If you are looking for a reliable, expert mortgage advisor who goes above and beyond, Anoj Fernando is the person to speak to. He took the time to understand my financial situation and offered tailored advice that made all the difference, and I truly appreciate his commitment.

24 October 2024
Unprompted review
WIS Mortgages and Insurance services logo

Reply from WIS Mortgages and Insurance services

Thank you so much for your kind words and recommendation! We are thrilled to hear about your positive experience with WIS Mortgages, especially with Anoj and Darren. It's fantastic to know they were able to make the mortgage process smooth and stress-free for you. Your feedback means a lot to us, and we’re delighted to have been able to provide tailored advice that met your needs. If you ever need further assistance or have any questions in the future, feel free to reach out. Thanks again for choosing WIS Mortgages!

Rated 5 out of 5 stars

I had a very smooth experience working…

I had a very smooth experience working with WIS team. They are very responsive and kept on updating me on options as and when available. Best part was their responsiveness.

15 July 2024
Unprompted review
WIS Mortgages and Insurance services logo

Reply from WIS Mortgages and Insurance services

Thank you for your kind words! We're glad you had a smooth experience with the WIS team. Responsiveness and keeping clients updated are key priorities for us, and it's great to hear it made a positive difference. Looking forward to working with you again!

Rated 5 out of 5 stars

WIS mortgages services have been a…

WIS mortgages services have been a really trusted pair of hands throughout the home buying process for us! Special thanks to Mr Anoj Fernando and Ameena Fareez and very specially miss Ameena, she has been easily contactable the entire time, really quick to answer all of our questions and have made the process feel much more manageable and easy for us as first time buyers! I will definitely be using WIS Mortgages again when my fix is due to finish and highly recommend to anyone looking for a mortgage broker.

16 September 2024
Unprompted review
WIS Mortgages and Insurance services logo

Reply from WIS Mortgages and Insurance services

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with WIS Mortgages. A special shoutout to Mr. Anoj Fernando and Ameena Fareez for their exceptional support. We’re glad to have made the home buying process easier for you as first-time buyers. . If you need anything else, don’t hesitate to reach out!

Rated 5 out of 5 stars

I am with WIS mortgage since last 6…

I am with WIS mortgage since last 6 years , they are very efficient and hasslefree service provider

12 September 2024
Unprompted review
WIS Mortgages and Insurance services logo

Reply from WIS Mortgages and Insurance services

It’s great to hear that you’ve had a positive experience with WIS Mortgage for the past six years. Their efficiency and hassle-free service are definitely valuable qualities in a provider.

Rated 5 out of 5 stars

Excellent service

Excellent service. Highly recommended.

2 September 2024
Unprompted review
WIS Mortgages and Insurance services logo

Reply from WIS Mortgages and Insurance services

Thank you for the great feedback! We’re delighted to hear you had an excellent experience and appreciate your recommendation. If you need any further assistance, just let us know!

Rated 5 out of 5 stars

Got help on remortgage from WIS

Got help on remortgage from WIS, they are highly professional and kept a regular check on getting a better rate deal until last day of my product expiry. Got the best rates. Special thanks to Kasuni for helping me through out the process.

20 August 2024
Unprompted review
WIS Mortgages and Insurance services logo

Reply from WIS Mortgages and Insurance services

Thank you for your kind words! I’m thrilled to hear that WIS was able to secure the best rates for your remortgage and that you were satisfied with the professional service. I’ll be sure to pass on your special thanks to Kasuni. If you need any further assistance, feel free to reach out!

Rated 5 out of 5 stars

5 stars once again :-)

I recently used WIS mortgages for the 3rd time and should say that the service was top notch once again. No matter how complex the issues were Shayni and Pradeesh handled them all and got me over the finish line on time. Supported me throughout the process and handled all my questions with patience. Thanks a lot WIS team, keep up the good work.

12 August 2024
Unprompted review
WIS Mortgages and Insurance services logo

Reply from WIS Mortgages and Insurance services

Thank you so much for your kind words! We’re thrilled to hear that Shayni and Pradeesh were able to assist you effectively and make the process smooth. Your continued trust in WIS Mortgages means a lot to us. We’re committed to maintaining the high level of service you’ve come to expect. Thanks again for your support, and we look forward to assisting you in the future!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look