Smooth and easy process for financing the car. I have just started the finance period so this rating is based on the finance process and not on the customer services after financing... as I don't have... See more
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Wisr is a purpose-built Australian fintech lender in the rapidly growing Australian consumer finance market. Offering both unsecured personal loans and secured vehicle loans, Wisr is committed to powering Australians’ progress towards the goals and moments that matter most. Through innovative products, apps and services, Wisr helps customers make confident choices with their money, pay down debt faster, and move forward with greater financial freedom. We do this by providing a unique Financial Wellness Platform powered by consumer finance products, including the Wisr App, which helps Australians pay down debt and access a free credit score checking service. This is supported by content and technology-driven products designed to deliver better outcomes for borrowers, investors, and everyday Australians.
Level 9, 333 Kent Street, 2000, Sydney, Australia
Replied to 100% of negative reviews
Typically replies within 1 month
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Great communication, easy to read and access process. App is great and very detailed. Quick response also.
Dealing with Wisr is easy and pleasant so far they are helpful and professional in the process. I’m happy so far.
Easy ,quick and helpful.Great people to deal with.Was a smooth and simple process, would thoroughly recommend wisr
they are great when it comes to lending you the money but not so great at helping you out after that. I'm struggling to pay of the loan at current fortnightly repayments. tried to get the loan lowered after paying off 10k so I could have some savings every week. went through a broker who tried to get wiser to pay of the current loan and set it up with new repayments at a cheaper price. you'd think a no brainer right, going from $633 to $430 saving $200 a week, I'd be easily able to pay that off...nope they denied it. left me financially struggling instead.
They are amazing, such a easy loan process with the lowest interest rate, incredibly quick approval and settlement. Highly recommended
Host got my lone with Wisr through a broker all went well great communication with Wisr once all was done so easy to send everything they needed through email
When applying for my loan was a bit hesitant. I filled out the forms and within minutes of submitting had a person contact me. Talked about my situation and the team did everything in there power to help best for my finances. I'm a very happy customer alot less stressed and would tell anyone to go with these guys. Thankyou so much.

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Reply from Wisr Finance
Helpful and quick to get back to me about the Helpful and quick

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The procedure was quick and straightforward and simple to follow. As long as you have everything the process is quick.

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DO NOT USE THIS FINANCE COMANY. I took out a personal loan with Wisr, and after checking my credit score 6 weeks later, I could see that Wisr have added this to my credit file....TWICE. I have tried to resolve this and Wisr have not followed through, attempted to resolve this or contacted me. I have been "ghosted". I had to contact Wisr again to try and resolve this and have been ignored. My credit score was in the high 800's and now it's well below the average Australian score. Because of this major error, my credit score shows two unsecured loans with Wisr which is incorrect. Wisr’s acknowledgement that this was an ongoing issue confirms that Wisr was aware of the problem and had a duty to monitor, manage, and prevent ongoing harm to customers. Wisr’s failure to do so, combined with its failure to correct the error promptly or communicate with me after acknowledging the issue, represents a failure to meet its obligations under the Australian Consumer Law and applicable credit reporting obligations. If I had not identified the error when I was applying for a credit card, I would not have known this error had occurred. Due to this error and how this has affected my credit score, I am unable to apply for a credit card. I advised them that this required urgent attention so this could be removed from my file. Please do not use this company. I have since learned that this type of "error" is common with Wisr as well as other serious matters when handing a customer's credit file and personal information.

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Reply from Wisr Finance
I was impressed very clear application process and a quick turn around.

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