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Review summary

Created with AI, based on recent reviews

Looking at 180 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting its excellent quality and perfect fit for their vehicles. Many people are thrilled with how these mats enhance the look of their car interiors, noting their durability and ease of cleaning. The customer service is also frequently commended for being responsive and helpful, ensuring a smooth ordering process and satisfaction with the final product. However, some customers also noted issues with the response time from customer service, and a few experienced problems with the fit and quality of the mats they received, with some reporting that the mats did not fit their car correctly or showed signs of wear quickly.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many praising the excellent fit, quality, and... See more

Quality

Clients share positive opinions on quality, with many praising the exceptional quality, durability, and... See more

Order

People report positive experiences with order. Many customers appreciate the product so much that they are... See more

Customer service

Consumers generally express satisfaction with customer service, highlighting its responsiveness, helpfulness,... See more

Response time

Reviewers mention ambiguous feedback about response times. While some customers praise the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a dog owner in the Midwest, my Tesla Model Y takes a beating—snow, road salt, muddy paws, wet fur, and the occasional rogue coffee. WiTAMATS handle all of it without blinking. The fit is spo... See more

Company replied

Rated 5 out of 5 stars

WOW. These Witamats floor mats are next level! The quality is top-tier—super thick, premium, and built to last. The fit in my Tesla is absolutely PERFECT, like factory-made for my car. Zero sliding,... See more

Rated 5 out of 5 stars

The mats are fit to the exact size for your automobile. I initially thought they could not be the correct mats for my vehicle and foolishly sent an email asking for a return. Fortunately I read the... See more

Rated 5 out of 5 stars

The team at Witamats made my experience easy from start to finish. I reached out to modify my order and Tina from support responded right away, helping me add the extra mats I needed. The mats themse... See more


Company details

  1. Car Equipment Accessories Store

Written by the company

Your Luxury Car Mats Are Proudly Manufactured in Our Factory


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

346 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

These floor mats are badass

These floor mats are badass. They take like a month to get but they are absolutely worth the wait. I highly recommend

11 January 2026
Unprompted review
Witamats logo

Reply from Witamats

Love this energy—thank you!! 😎 Yes, custom takes a bit of time, but we’re so glad you felt it was totally worth it. Appreciate the recommendation and your patience! 🚗

Rated 5 out of 5 stars

I love my Vitamats Galaxy Car Mats

I purchased a set of Vitamats Galaxy Custom Car Mats for my Tesla Model 3 Highland and am thrilled with the quality and look of these mats. I haven't found another set of mats that competes on this level. These have added a level of sophistication, quality and appeal to my cars interior. I don't care for mats that are rubber, just to prevent grung and spills. These mats do all that and more while providing a soft, comfortable feel.

1 January 2026
Unprompted review
Witamats logo

Reply from Witamats

Thank you so much for the thoughtful and detailed feedback! 😊 We're thrilled to hear the Galaxy mats brought comfort and sophistication to your Model 3 Highland. We designed them exactly for drivers like you—who want both function and luxury. Enjoy the ride! 🚗🌌

Rated 1 out of 5 stars

I order floormats for.my Mustang…

I order floormats for.my Mustang October 11th, its January and have heard nothing. No updates, no tracking...nothing.

6 January 2026
Unprompted review
Witamats logo

Reply from Witamats

Hi James,
we’re so sorry for the delay and lack of updates — that’s totally on us 💔

Just to clarify for everyone: we did email you on October 13th to confirm a note in your order (“WHITE PLVG”), but didn’t receive a reply. Since all of our mats are made-to-order, we need to confirm certain custom details before we can start production. We’re still happy to process your order right away once we hear back from you 😊

Thank you for your patience and understanding — we truly appreciate it ❤️

Rated 5 out of 5 stars

Excellent product and service

Witamats car mats are definitely worth every penny and every waiting week.
The colours and textures are exactly what I expected based on the photos.
The materials and the workmanship are high quality.
Customer support is very responsive and informative. Witamats Team really provide excellent service and products.

6 January 2026
Unprompted review
Witamats logo

Reply from Witamats

Thank you so much for this wonderful feedback! 💛
We’re so happy the look, feel, and quality met your expectations—and even more glad that our support team could help along the way. Thanks for trusting Witamats! 🚗✨

Rated 5 out of 5 stars

i was very impressed with the customer…

i was very impressed with the customer service with this company i had two order changes and asked for a lot of info and pics because i couldn't make up my mind. after a lot of emails i received my order and i love them. the fitment is really good and so is the quality.

29 December 2025
Unprompted review
Witamats logo

Reply from Witamats

Thank you so much! 😊 We're really glad we could assist you through every step—even with all the changes! It means a lot to hear that you love the final result. Enjoy the perfect fit and quality! 🚗❤️

Rated 5 out of 5 stars

Dog and midwest winter approved!

As a dog owner in the Midwest, my Tesla Model Y takes a beating—snow, road salt, muddy paws, wet fur, and the occasional rogue coffee. WiTAMATS handle all of it without blinking.

The fit is spot-on...every edge, curve, and corner covered. No sliding, no gaps, no “close enough” nonsense. The material is thick and rugged, but still looks clean and modern (because yes, it’s a Tesla, not a pickup bed).

Dog hair doesn’t cling, mud and salt wipe right off, and they protect the carpet like a champ during slushy boots season. Installation took some time and patience, but so worth it!

Bottom line: If you have a dog and anything like Midwest winters, these mats aren’t optional—they’re survival gear.

29 December 2025
Unprompted review
Witamats logo

Reply from Witamats

This review is everything—we love it!! 🙌 You’ve perfectly described the real-life chaos these mats are built to handle. We’re so happy your Model Y (and your pup 🐾) are both riding in rugged comfort now. Thanks for the epic feedback and for trusting WiTAMATS! 🚗❄️🐶

Rated 5 out of 5 stars

Tesla M3 & Y Witamats

The Witamats turned out excellent! We are very pleased with the end result of mats for our Tesla Model 3 and Y (see photos). The support team was also able to expedite shipping so they arrived in time for my lady's birthday! Highly recommend.

21 December 2025
Unprompted review
Rated 5 out of 5 stars

Perfect fit on a Skoda Superb L&K

A highly quality product with a perfect fit!

Was kinda sceptic at first with the delivery time, but the delivery was actually kinda fast. Got mine in two weeks.

Would recommend it for sure!

20 December 2025
Unprompted review
Rated 5 out of 5 stars

These mats are absolutely gorgeous and…

These mats are absolutely gorgeous and very sturdy. I’ve had them for nearly a year and they look like just took them out of the box! I would highly recommend them to anyone looking for a combination of beauty and sturdy with a huge selection of colors!

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Great product

Great product! The best mats what I have seen in my life! My X5 looks fantastic ! Great communication with customer service, fast shipping! I could not be more happier will order for my wife car Acura RDX, because my wife loves it too

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Best experience ever with Witamats!! So easy to work with. Thank you Witamats

My experience with Witamats was awesome. Their customer service is amazing. They send me an email to make sure they had every right answer for my new custom mats. First when my new custom mats was delivered I was very impressed how well it was packaged. The mats are so well made and very durable + easy to clean. The car logo added to it made an huge difference. Also very easy to install in the car. Me and my wife was so Happy with the design and how it fits in the car that I ordered another set to my wife’s Maserati. I would definitely recommend this company to anyone that wants to change the looks & design of the interior of their vehicle. Well done Witamats!!

11 December 2025
Unprompted review
Rated 5 out of 5 stars

The best mats I've ever had in any of my cars

When I bought my car recently, the floor mats in it, while OEM were horrible. Color-coordinated, but attracted every bit of dirt and became almost black.

After an extensive search, scouring the Internet for the perfect solution, I was getting discouraged. I felt like I was going to have to settle. That's when I came across Witamats. I had finally found exactly what I was looking for. The popular diamond pattern, but also carpeted mats. They are perfect.

And the process was really pretty easy. They did everything they said they would, and more. Not only did they reach out during the process to double check a measurement, but they also proactively monitored the shipping process and stepped in when FedEx encountered an issue. I couldn't be happier with my purchase.

I had even decided to go with a simpler mat for the very back. But, after the initial experience, I decided that I didn't want anything back there but Witamats.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Witamats for the win!!!!

I placed my order but was skeptical at 1st. I've used another company in the past with good results and then tried a 2nd company and got scammed. So this time I tried Witamats. Great choice. The order was produced and shipped in a timely matter and once recieved, I was really satisfied with the quality of the product. Very well made and the material is quite thick. I will use them again for my other vehicle. Thanks Witamats!!!!

5 December 2025
Unprompted review
Rated 5 out of 5 stars

I’m really impressed with the quality…

I’m really impressed with the quality of the car mats I received. The fit is perfect, and they cover the entire floor area beautifully. The material feels premium, durable, and easy to clean. The stitching and design give the interior a more luxurious look, and the mats stay firmly in place without sliding around.

I’m very happy with my purchase and can definitely recommend these mats to anyone who wants both protection and a stylish upgrade for their car.

25 November 2024
Unprompted review
Rated 5 out of 5 stars

Love my Witamats!

Excellent customer service. Order arrived on time and intact. Everybody needs to buy a set of these mats for their car. I have a 2008 Mercedes S63 AMG and these mats look like they came from the factory. They fit the entire theme of the interior nicely. The fit and finish is excellent. These are worth every penny.

13 March 2025
Unprompted review
Rated 1 out of 5 stars

Consider very carefully prior to purchase

These mats are promoted as a custom fit, premium product and it may be true that is the case for 8 out of every 10 who purchase these mats. Unfortunately my experience with Witamat has been less than stellar. Not only do my mats not fit they would pose a safety hazard even if they did. The mat is relatively thick and makes no provision for accelerator or brake pedal travel. The mat would, in fact impede accelerator travel in my vehicle. Equally disturbing is the fact these mats make no provision for use of the factory anchor points built into the floor of the car. Compounding matters is the carpet overlay that could not possibly stay in place as delivered even if the undermat were designed to work with the factory mounting points. Customer service? They ask you to send pics of this and pics of that only to tell you there is nothing wrong with the product. It is laughable how bad these mats are. I have given them every opportunity to make good on this purchase but they do not seem interested. Proceed with caution when considering Witamats… also ask them for a pic of the care tag attached to these supposedly durable mats. Read it and you will think twice. I would have. Oh well, live, learn, and move on, which is basically the message I am receiving loud and clear from their interaction.

18 November 2025
Unprompted review
Witamats logo

Reply from Witamats

Hi Dennis,
Thank you for taking the time to provide such detailed feedback about your experience with our mats for the Subaru Outback.
We sincerely apologize for the significant concerns you have raised regarding the fitment and potential safety implications.
At Witamats, customer safety and satisfaction are our highest priorities, and we are committed to addressing your issues thoroughly.

To ensure we can diagnose and resolve the problem effectively, we require your assistance with some specific information. We had previously reached out to you via Facebook private message to gather these details but have not yet received a response. Your cooperation is essential for us to help you.

Could you please provide us with photos or a short video of the driver's side mat after it has been fully installed in your vehicle?​ Specifically, clear visuals showing the relationship between the mat and the accelerator/brake pedal area, as well as the factory anchor points, would be immensely helpful . Since the mat was only pictured placed aside, a proper installation is crucial for us to see the actual fitment issues you described, such as pedal travel obstruction and compatibility with the anchor points .

We want to assure you that if our mat model is indeed at fault, we will absolutely make it right by adjusting the design and sending you a corrected set free of charge.

However, as this specific model has been successfully used by other Outback owners, we need to understand the unique circumstances of your installation to identify the root cause—whether it's a product anomaly or an installation variable we need to account for.
Please send the requested media to our support team via email or by replying to our Facebook message. We are ready to proceed as soon as we receive this information and will work diligently to find a solution for you.

Sincerely,
The Witamats Customer Service Team

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