Cherry Technologies Reviews 730

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of the user experience, from the simple application process to the clear and understandable payment options. Many appreciate the flexible financing plans, including interest-free choices, which make essential treatments more accessible. The staff is consistently praised for being professional, helpful, and knowledgeable, often going above and beyond to assist customers. However, some customers reported issues with billing discrepancies and difficulties reaching management or getting clear answers from account executives. A few also expressed frustration with automated systems and the inability to use certain payment methods like HSA cards for automatic payments.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the ease and simplicity of the process. Many... See more

Payment

Reviewers mention positive feedback about payment. Many customers appreciate the clear and flexible payment... See more

Staff

Users describe positive interactions with staff. Many customers praise the helpfulness and professionalism of... See more

Service

Consumers find service to be positive. Many reviewers praise the helpful and supportive nature of the... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the helpfulness and empathy... See more

Based on these reviews

Rated 5 out of 5 stars

Within a minute I received a response I was approved. And there was very little information Cherry needed to make a decision. In addition they provided a clear chart of payment options and allow for... See more

Company replied

Rated 5 out of 5 stars

My dentist recommended this payment plan site. The site is easy to navigate. Gives step by step instructions on every process if you’re in need of an applying for a loan. Everything is written plainl... See more

Company replied

Rated 5 out of 5 stars

The application process was easy-peasy, and the 24-month interest free loan is a real jewel. Compared to the competitor, Cherry only charges the interest on the balance (at a reasonable rate) on the u... See more

Company replied

Rated 5 out of 5 stars

Found Brandon to be authentic, kind, and eager to help me make payments on my accounts. For some reason my phone was very much compromised - perhaps because I was beside a huge medical facility with... See more

Company replied


Company details

  1. Alternative Financial Services
  2. Loan agency
  3. Non-bank financial service

Written by the company

Cherry’s mission is to help medical practices treat more patients by offering a top-tier “buy now, pay later” solution with high approvals, low cost, and a seamless experience. Cherry payment plans remove cost as a barrier to treatment and empower patients to pay-over-time in smaller monthly amounts.


Contact info

Promotion box for Cherry Technologies

Are you a medical practice?

Let patients pay over time with Cherry's top-rated payment plans!

4.7

Excellent

TrustScore 4.5 out of 5

730 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

You couldn't update my debit card

You couldn't update my debit card, and now I need to pay almost 3% more in fees.

17 March 2026
Cherry Technologies logo

Reply from Cherry Technologies

We’re really sorry for the frustration this caused. We understand how upsetting it is to run into issues updating your payment method, especially when it results in unexpected fees.

To clarify, Cherry accepts bank-issued debit cards with no fee and credit cards with a 2.99% processing fee for the down payment. For monthly payments, you can also use an ACH bank account, which has no fees and can be updated anytime at consumer.withcherry.com. In addition, HSA, FSA, and other benefit cards aren’t supported on our platform.

We’ve reached out to you via email so we can take a closer look at what happened and help find a solution.

Rated 5 out of 5 stars

easy finance application

process was easy and very convinience and quick.
also you have option to choose and avoid interest
Thank you for the help

15 March 2026
Cherry Technologies logo

Reply from Cherry Technologies

We’re so glad to hear the process was easy, convenient, and quick for you, Juni! It’s great that the payment options worked well for your needs. We appreciate you sharing your experience.

Rated 4 out of 5 stars

Very easy to work with

Very easy to work with

17 March 2026
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Reply from Cherry Technologies

We’re glad to hear you found Cherry easy to work with, Ann! If there’s anything we could do to make your experience a 5-star one, we’d love to hear your feedback.

Rated 5 out of 5 stars

Easy and fast

9 March 2026
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Reply from Cherry Technologies

Glad to hear the approval process was easy and fast, Khryzzy! We appreciate you sharing your experience.

Rated 5 out of 5 stars

Fast Approval

Efficient and user friendly app.

9 March 2026
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Reply from Cherry Technologies

We’re glad to hear you found the app efficient and user friendly. That’s exactly what we aim to deliver!

Rated 5 out of 5 stars

This is the second time that my dental…

This is the second time that my dental care has been has been financially covered by Cherry and it’s appreciated. This allows me to manage my finances without all of the upfront cost. The rates are reasonable.

16 March 2026
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Reply from Cherry Technologies

We’re really glad Cherry has been able to support you more than once. It’s great to hear the financing helped you manage the cost of your dental care without the burden of paying everything upfront. We appreciate you sharing your experience.

Rated 5 out of 5 stars

Provided me the ability to get my teeth…

Provided me the ability to get my teeth fixed and make monthly payments interest free for 24 months.

5 March 2026
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Reply from Cherry Technologies

We’re so glad Cherry helped make it possible for you to move forward with getting your teeth fixed, Leslie. It’s great to hear the 24-month interest-free payment option worked well for you.

Rated 4 out of 5 stars

ARCHPOINT Financing

The website was easy to registered.

14 February 2026
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Reply from Cherry Technologies

We’re glad to hear the sign-up process was easy. We’re sorry, however, that the rest of your experience did not meet expectations, particularly regarding the return policy and customer service.

We’ve reached out to you directly from support@withcherry.com
so we can better understand what happened and assist further. We look forward to connecting with you and working toward a resolution.

Rated 4 out of 5 stars

It seemed easy enough

It seemed easy enough, I gave 4 stars because I really haven't had any true interaction with this company to decide yet. The getting started process was simple enough. My first payment has come out with no issues.

4 March 2026
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Reply from Cherry Technologies

We appreciate you sharing your experience so far, Annette. We are glad the getting started process was simple and that your first payment went through smoothly. As you continue using Cherry, please feel free to reach out if you ever have questions or need support.

Rated 5 out of 5 stars

Super easy

Super easy, fast and reliable

6 March 2026
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Reply from Cherry Technologies

We’re glad to hear the process was easy, fast, and reliable, Estella. That is exactly what we aim to deliver.

Rated 3 out of 5 stars

After I paid my loan in full

After I paid my loan in full, my credit score dropped 32 points. I called the credit bureau and it was because of the Cherry Financing account closed. I am very angry about this as I work very hard to maintain an excellent credit score.
Advice to everyone is to check your credit after you pay off your loan.

25 February 2026
Unprompted review
Cherry Technologies logo

Reply from Cherry Technologies

Marian, we are sorry to hear about your frustration regarding the change in your credit score after your loan was paid off. We understand how important maintaining a strong credit profile is, especially when you work hard to manage it carefully.

Credit score changes can occur for a variety of reasons when an account is opened or closed, but we would like the opportunity to review your account and provide more clarity. We have reached out to you via email from support@withcherry.com so we can look into this further and assist.

Rated 5 out of 5 stars

The process was very easy.

The process was very easy.

5 March 2026
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Reply from Cherry Technologies

We're happy to hear the process was very easy! That is exactly what we strive for.

Rated 4 out of 5 stars

Application Process Easy

It was an easy process to apply. The information on payment plans was easy to understand and very detailed-

12 March 2026
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Reply from Cherry Technologies

We are glad the application process felt easy and that the payment plan details were clear and helpful, Jane. If there is anything we could do to make it a 5 star experience, we would love to hear your feedback.

Rated 5 out of 5 stars

Dental help

I have a low pymt and the option to pay it off early

4 March 2026
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Reply from Cherry Technologies

We are glad the payment options worked well for you, Theresa. Having the flexibility to keep payments low and pay off early can make a big difference.

Rated 5 out of 5 stars

Process was completed very quickly.

Process was completed very quickly.

5 March 2026
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Reply from Cherry Technologies

Glad to hear the process was completed so quickly, Janice. That is exactly the experience we aim to provide.

Rated 5 out of 5 stars

Outstanding Performance by the doctor…

Outstanding Performance by the doctor and personal! I’m grateful to be a patient for this amazing clinic

5 March 2026
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Reply from Cherry Technologies

We are so glad to hear you had such a positive experience, Martha. It is wonderful to know the clinic team made such a great impression. We are happy Cherry could support your care along the way.

Rated 5 out of 5 stars

I had a great experience with Cherry…

I had a great experience with Cherry Technology. They provided an easy and flexible way to finance my dental work, which made the whole process much less stressful. The application was simple, the approval was quick, and the payment options were very manageable. I really appreciate having a financing option like this available for important healthcare needs.

12 March 2026
Cherry Technologies logo

Reply from Cherry Technologies

Thank you for such thoughtful feedback. We are really glad Cherry helped make financing your dental work easier and less stressful. It is great to hear the application was simple, approval was quick, and that the payment options felt manageable for you. Helping people move forward with important healthcare needs is exactly why we do what we do.

Rated 5 out of 5 stars

Service

Fast service

12 March 2026
Cherry Technologies logo

Reply from Cherry Technologies

Glad to hear the service was fast, John. We appreciate you sharing your experience and are happy everything went smoothly.

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