Cherry Technologies Reviews 727

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of the user experience, from the simple application process to the clear and understandable payment options. Many appreciate the flexible financing plans, including interest-free choices, which make essential treatments more accessible. The staff is consistently praised for being professional, helpful, and knowledgeable, often going above and beyond to assist customers. However, some customers reported issues with billing discrepancies and difficulties reaching management or getting clear answers from account executives. A few also expressed frustration with automated systems and the inability to use certain payment methods like HSA cards for automatic payments.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the ease and simplicity of the process. Many... See more

Payment

Reviewers mention positive feedback about payment. Many customers appreciate the clear and flexible payment... See more

Staff

Users describe positive interactions with staff. Many customers praise the helpfulness and professionalism of... See more

Service

Consumers find service to be positive. Many reviewers praise the helpful and supportive nature of the... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the helpfulness and empathy... See more

Based on these reviews

Rated 5 out of 5 stars

Within a minute I received a response I was approved. And there was very little information Cherry needed to make a decision. In addition they provided a clear chart of payment options and allow for... See more

Company replied

Rated 5 out of 5 stars

My dentist recommended this payment plan site. The site is easy to navigate. Gives step by step instructions on every process if you’re in need of an applying for a loan. Everything is written plainl... See more

Company replied

Rated 5 out of 5 stars

The application process was easy-peasy, and the 24-month interest free loan is a real jewel. Compared to the competitor, Cherry only charges the interest on the balance (at a reasonable rate) on the u... See more

Company replied

Rated 5 out of 5 stars

Found Brandon to be authentic, kind, and eager to help me make payments on my accounts. For some reason my phone was very much compromised - perhaps because I was beside a huge medical facility with... See more

Company replied


Company details

  1. Alternative Financial Services
  2. Loan agency
  3. Non-bank financial service

Written by the company

Cherry’s mission is to help medical practices treat more patients by offering a top-tier “buy now, pay later” solution with high approvals, low cost, and a seamless experience. Cherry payment plans remove cost as a barrier to treatment and empower patients to pay-over-time in smaller monthly amounts.


Contact info

Promotion box for Cherry Technologies

Are you a medical practice?

Let patients pay over time with Cherry's top-rated payment plans!

4.7

Excellent

TrustScore 4.5 out of 5

727 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Extremely easy process

Extremely easy process to request financing for my oral surgery.

1 April 2026
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Reply from Cherry Technologies

So glad the process felt easy for you, Paula. Wishing you all the best with your upcoming oral surgery.

Rated 5 out of 5 stars

I appreciate the no interest feature

I appreciate the no interest feature! I’m grateful to my dentist for making this payment plan available.

25 March 2026
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Reply from Cherry Technologies

We’re glad the no-interest option stood out to you, Linda! It’s great to hear your dentist was able to offer a plan that works well for you.

Rated 5 out of 5 stars

Easy set-up and navigation

Cherry was easy to set-up and navigate. When a medical issue is at hand, complex navigating and using instructions present an additional barrier to receiving treatment. I appreciate the transparency of using Cherry.

1 April 2026
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Reply from Cherry Technologies

This means a lot to hear, Terri. We’re so glad Cherry has been easy to set up and navigate for your team, especially when your patients are already dealing with important medical needs. Reducing friction and keeping things clear is exactly what we aim for. We’re truly grateful for your partnership and excited to continue supporting you and your patients.

Rated 5 out of 5 stars

It was good but I wish they wouldn't…

It was good but I wish they wouldn't charge for using a credit card.

25 March 2026
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Reply from Cherry Technologies

We completely understand your feedback, Maria. Credit card payments do include a processing fee, but you can always use a bank-issued debit card or an ACH account with no fee. You can update your payment method anytime at consumer.withcherry.com if that’s more convenient for you. Thank you for the 5-star review, we're here to support you!

Rated 5 out of 5 stars

Fast and easy

1 April 2026
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Reply from Cherry Technologies

Glad to hear the application was fast and easy, Natalie. That kind of experience makes things a lot simpler.

Rated 5 out of 5 stars

Great customer service

Great customer service

23 March 2026
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Reply from Cherry Technologies

We appreciate the 5-star review! It’s great to hear your experience with our team has been positive and supportive. We’re grateful for the partnership and excited to continue working together.

Rated 4 out of 5 stars

The only reason I gave 4 stars instead…

The only reason I gave 4 stars instead of 5 is it was extremely difficult changing our bank information. It took way too long and to many phone calls.

22 March 2026
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Reply from Cherry Technologies

We appreciate you sharing this and for the 4 stars. We’re glad your overall experience has been positive, but we’re sorry to hear updating your bank information was frustrating and took more effort than it should have. That’s not the experience we want for you.

We’ve shared this feedback with our team as we continue working to make updates like this smoother and more efficient. If you ever need assistance in the future, we’re here to help.

Rated 5 out of 5 stars

Fast and easy

24 March 2026
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Reply from Cherry Technologies

Thanks for the review, Jessica. Glad everything moved quickly and felt easy to complete.

Rated 5 out of 5 stars

Easy simple process for approval in…

Easy simple process for approval in applying for financing

24 March 2026
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Reply from Cherry Technologies

We appreciate you sharing your experience, Doreen. It’s great to hear the approval process felt simple and straightforward.

Rated 5 out of 5 stars

Ease of application

Ease of application. Quick response.

24 March 2026
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Reply from Cherry Technologies

Thank you for sharing this, Karen. Glad the application felt easy and the response came through quickly.

Rated 5 out of 5 stars

Great!

So easy and convenient to use!! I appreciate the option of using this to set up payment plans for my dental appointments.

31 March 2026
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Reply from Cherry Technologies

We appreciate you sharing this, Laurie. It’s great to hear the process felt easy and convenient, and that the payment plan option is helping with your dental appointments.

Rated 5 out of 5 stars

Quality Service

Fast, Easy, and efficient!

27 March 2026
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Reply from Cherry Technologies

Thank you for sharing this, Charles. Glad to hear everything felt fast, easy, and efficient. That kind of experience makes a difference!

Rated 5 out of 5 stars

The application process was easy and…

The application process was easy and quick.

30 March 2026
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Reply from Cherry Technologies

We appreciate you taking a moment to share this, Thomas. We're glad the application process was quick and easy. Getting through that first step without any friction makes things much easier moving forward.

Rated 5 out of 5 stars

Nice people, good service

Overall great

30 March 2026
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Reply from Cherry Technologies

Thank you for the kind words. It's really good to hear you had a solid experience across the board. Friendly service and a smooth process go a long way.

Rated 5 out of 5 stars

Payment ease,no interest.

Payment ease,no interest.

23 March 2026
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Reply from Cherry Technologies

We appreciate you sharing this, Tree! Glad the payment process felt easy and the no-interest option worked in your favor. That kind of flexibility can really make a difference.

Rated 5 out of 5 stars

STRESS FREE PAYMENTS

Making it easy to pay for services without straining/stressing your bank account

30 March 2026
Cherry Technologies logo

Reply from Cherry Technologies

We’re glad Cherry is helping make payments feel more manageable, Marsha. Being able to move forward without added stress is so important.

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