I consider myself incredibly tech saavy, I work in tech, and this was one of the most challenging user interfaces I have ever tried to navigate. There is WAY too many options, drop downs, no cent... See more
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Based on reviews, created with AI
Make your own wedding website that includes everything in one place. Beautiful templates, planning tools, photo sharing app, RSVPs, plus wedding invitations and Save the Dates.
Brannan St 790, 94103, San Francisco, United States
Replied to 24% of negative reviews
Typically replies within 24 hours
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I love joy! It’s taken a lot of the stress and hassle out of wedding planning. The app and website are both very straight forward, easy to use and totally aesthetically satisfying.
Great platform - easy to use, customizable with beautiful templates, and convenient. Will 100% recommend
Its cool but it be great if they could add canadian banks so that we could also use the registry in canada
This website and app is so confusing to use… while it provides everything you need I keep looking for the things I need to do. Each individual feature they offer is powerful and simple to use but the overall layout and structure of the software is super confusing

Reply from Joy
Angel, was incredibly helpful with their online virtual help messages, especially as we were setting up our registry on a Sunday evening and was still able to work with a live person rather than chatbot or wait for business hours.
Joy as a platform seems like it should be good, but there are a lot of back-end issues and process that are not user-friendly. We have had multiple issues with emails not displaying in the way it says (eg, coming from 'Joy' instead of the couple's name when that was specifically set up before spending). The process for sending out virtual save the dates and invites is also not particularly user-friendly, and there's a lack of clarity about what recipients will receive in the body of an email vs a separate thing that they have to click into. Furthermore, there were issues with version control of saved templates and customized physical invitations that caused headaches; this led to a major issue with attempts at physical invitations that ended up wasting a lot of our time.

Reply from Joy
The accommodation booking function is not accurate. It allows booking of accommodation which in fact is not actually available on the hosts website.

Reply from Joy
Responsive, patient and offers options for solutions. I've read reviews and concerns about technical difficulties with RSVP system, and even though I experienced some, they were responsive to help resolve them. Very quick. Even when it was the virtual assistant, someone came in quickly to take over and help. They also provided coverage/back-up for when change in staff. I'm very pleased customer, who was once super concerned.
I love how easy it is to navigate and create your dream website
Joy - A great app to use for planning your wedding
Simple but feature rich application that builds your wedding website and has some cool extra features and integrations.
I have used the joy for my website and invitations. I posted my website with the temporary or fake pictures and stories not realizing that they would stay. I better experience for me would be to not publish a page until i have made changes or taken an action to approve what is there. It was embarrassing to have guests let me know there were pictures of other people on my website.
Easy to use and it have everything I needed.
Had a few queries while setting up our wedding website. It was so nice to reach out for help and get a helping hand and check that everything was done properly. Highly recommend withjoy. Thank you so much
Very efficient assistance and knowledge from Venkat
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