Yotta Reviews 1,787

TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the customer service, frequently reporting unresponsiveness and a lack of helpfulness from support staff. A common issue involved accounts being locked or closed, particularly after users had won money, leading to inaccessible funds and frustration. The app itself also received negative feedback, with people experiencing problems with its functionality and perceived unfairness in game outcomes. However, some customers also noted that while the redemption process could be slow, they eventually received their payouts without issues. A few other people also felt that the verification process was fast and appreciated the variety of game options available.

What people talk about most

Payment

Clients share ambiguous opinions on payment, with many reviewers expressing significant frustration and... See more

Response time

Consumers express significant dissatisfaction with response times, frequently reporting long waits and a lack... See more

Customer service

Customers consistently express extreme dissatisfaction with customer service, citing it as the worst they... See more

Website

Reviewers highlight ambiguous aspects of the website, with some expressing strong dissatisfaction and... See more

Application

Users describe negative interactions with the app, with many reviewers not recommending it due to issues like... See more

Reviews shaping this summary

Rated 2 out of 5 stars

All I’m here to do is confirm all the other reviews. I made my account and verified and connected my bank and card before playing. Of course I won a little ($125) did a redemption and they say it’ll... See more

Rated 2 out of 5 stars

They say that the redemption is not guaranteed a certain date. I’m verified I’ve been waiting a week and I’m really afraid I won’t get it now. I use a lot of social gaming and the fact that si many ca... See more

Rated 3 out of 5 stars

As of recently my experience is this. They are good at FIRST, but when I win off a daily bonus, (minimum redemption). THEY CANCELLED IT, and I tried messaging Support. NO RESPONSE FOR THE PAST 3 DAYS.... See more


Company details

  1. Video Arcade

Written by the company

Play games and redeem prizes!


Contact info

2.2

Poor

TrustScore 2 out of 5

2k reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Unhelpful Liars

Since May of 2024, Yotta, Synapse and Evolve Bank and trust has cut access to end users' funds due to a disagreement in regards to funds of upwards to $100M(allegedly displaced). They continuously point fingers at each other and don't actually do anything to help, instead turning us to do the work for them and FFOF (Fight For Our Funds). They took down their app from the Google Play Store to avoid losing business and avoid accountability for their negligence and lack of help.

7 May 2024
Unprompted review
Rated 1 out of 5 stars

My life savings is stuck in this app…

My life savings is stuck in this app due to the Synapse bankruptcy. Will write a 1 star until I am able to access my funds. DO NOT bank with them until the resolves this issue. You have been warned.

21 February 2025
Unprompted review
Rated 1 out of 5 stars

WARNING! AVOID AT ALL COSTS!

They along with any other fintechs should under no circumstance be trusted. Current I along with thousands of others have been robbed of thousands of dollars that they advertise as FDIC insured. Well surprise surprise its wasn't. They also changed the terms and very structure of their business and said just keeping our money there was our consent that we agree to it. We signed nothing to agree to it and since its a savings account that spams emails many easily overlooked that memo. Be warned they will rob you and claim no liability for it. Haven't had access to my savings since May 2024. Should have left a review sooner and will keep it at 1 star until this matter is resolved and they put in some effort to fix the mess they started.

20 May 2024
Unprompted review
Rated 1 out of 5 stars

review!!!

This company is TRASH. Took my funds and did not replace or answer where they were --- a huge financial bust!!!!!!!!!!!!!!!!!

16 January 2025
Unprompted review
Rated 1 out of 5 stars

Yotta has been a terrible experience

Yotta has been a terrible experience. I had money in my account that I can no longer withdraw, despite having proof of the balance. They refuse to acknowledge the issue and take responsibility for their mistakes. Due to errors with their accounts and the banks they work with, they lost my money, and I’m left with no recourse to recover it. This feels like a scam. I do not recommend using this app at all. Avoid it if you value your money.

26 December 2024
Unprompted review
Rated 1 out of 5 stars

ponzi scheme

This “company” or ponzi scheme stole thousands of dollars and transferred them to fintech aynapse brokerage and wasn’t NOT FDIC backed as promised. Do not put your money here. Read the news and stay away

4 June 2024
Unprompted review
Rated 1 out of 5 stars

This company its done

This company its done, now i'm afraid i won't ever see again my $8,000 i have there. It was a good passive income alternative long time ago, now they are just a scam. Moved to HashMirage platform, a cloud mining service that offers good ROI and instant payouts, so far so good!

28 October 2024
Unprompted review
Rated 1 out of 5 stars

I just wanted a prepaid card

I just wanted a prepaid card. I can't withdraw my money that's backing the card and they won't let me use the card. It get declined every time. Stay away. Ongoing for a year. Talking to them is useless as they never answer. It's just the same reply bot.

5 September 2024
Unprompted review
Rated 1 out of 5 stars

Stay away

Stay away! They take your money and won’t give it back. Look at Reddit to get more information.

12 June 2024
Unprompted review
Rated 1 out of 5 stars

Scamming Company

Lying, unresponsive company. I'm very lucky to not have trusted in the company as much as others have, but Yotta is clearly a scamming company. They have stolen my money, refusing to respond to my inquiries to withdrawing my funds. Do not trust this app even if they get their business together again.

28 July 2024
Unprompted review
Rated 1 out of 5 stars

This company manipulated people like me…

This company manipulated people like me into thinking we were putting our money in an FDIC insured banking institution which has turned out to be just one of the falsehoods they use to give customers a false sense of security. Months have gone by without being able to access our money and they have yet to take any responsibility. Stay away from these people and keep your money in a bank that is actually insured.

10 May 2024
Unprompted review
Rated 1 out of 5 stars

Has held my money hostage for months…

Has held my money hostage for months and refuses to allow me to withdraw even some of it. They also are no longer paying ANY interest while they hold our money and refuse to give it back. My emergency fund is in there and I can't access it.

2 July 2024
Unprompted review
Rated 1 out of 5 stars

BullS**t Bank & App ..

Bulls**t app & bank ... it's been about a month without being able to withdrawal our money. I guess it's our fault for trusting an app that appeared to good to be true, because of Yotta I'm behind on my rent, & theirs nobody to help or talk to, i hope this becomes a class action lawsuit, there should be consequences for scamming hard working people, like the commercial says "ITS MY MONEY & I NEED IT NOW "😖😣😭🖕🖕🖕🖕🤬🤬🤬

14 June 2024
Unprompted review
Rated 1 out of 5 stars

Terrible app

Terrible app. Little transparency- I thought my money was covered under FDIC and recently find out it's more complicated. The fact that they were so dishonest with not communicating the nuances and that they have provided very little communication regarding the recent lock up of funds and loss of ACH transfer partner leads me to a total loss of trust with Yotta. Their execs deserve whatever karma hell comes to them.

10 May 2024
Unprompted review
Rated 1 out of 5 stars

You can't get any of your money out

You can't get any of your money out. It's been like this since May. They have caused so many people to lose there credit. An they won't give you your money. So now people are out of the money on their account until they decide to start letting you get it. It's horrible what they are doing to their customers. But I bet the people working for them are getting paid.

4 May 2024
Unprompted review

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