Wizeprep Reviews 124

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the comprehensive and well-structured study materials, including self-paced courses, videos, and practice questions, which significantly clarify complex concepts and make difficult subjects manageable. Many people highlight the effectiveness of the teaching methods, noting that the explanations are detailed and help in understanding previously challenging topics. Reviewers also frequently commend the exceptional support and guidance provided by the staff and advisors, who are described as helpful, knowledgeable, and genuinely invested in student success. The personalized approach, including adaptive plans and one-on-one advising sessions, helps students feel more confident and less overwhelmed during their academic journeys. However, some customers also noted that they did not end up taking the prep course despite positive advising sessions, and one reviewer expressed dissatisfaction with the support. A few other people also felt that while the resources are excellent for introductory courses, more coverage for upper-level courses would be beneficial.

What people talk about most

User experience

People report positive experiences with user experience, finding the process amazing and easy to navigate,... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, friendliness, and knowledge.... See more

Customer service

Customers had positive experiences with customer service, consistently praising the helpfulness and guidance... See more

Product

Reviewers highlight positive aspects of the product, consistently praising its comprehensive study materials... See more

Service

Clients share positive opinions on service, highlighting the constant support and personalized guidance they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I used Wizeprep’s self paced MCAT course, and it helped me plan out my studying so well. I appreciated the assignments after each video, which helped me assess if I actually understood the concept bei... See more

Rated 5 out of 5 stars

I struggled the most with Physics while studying for the MCAT. It was always my weakest section, and I felt overwhelmed trying to teach myself certain concepts. But Wizeprep’s Physics videos genuine... See more

Rated 5 out of 5 stars

Matt helped me out so much! He helped medical school feel possible, and curated a plan with a rough timeline for me. We went over MCAT, how to get shadowing experience, and clinical settings that woul... See more

Rated 5 out of 5 stars

Hillary was of utmost assistance and provided me with extremely beneficial information during our advising session. Their team is amazing and works hard to help students succeed and improve along ever... See more


Company details

  1. Tutor

Written by the company

Wizeprep is a leading education technology company transforming how students learn by delivering personalized, course-specific academic support at scale. Through a combination of expert-led instruction, practice-based learning, academic advising, tutoring, and proprietary technology, Wizeprep helps students study more efficiently, build confidence, and achieve better academic outcomes. Serving high school, university, and pre-professional students across North America, Wizeprep offers learning experiences tailored to specific courses, institutions, and educational goals. From curriculum-aligned study resources and exam preparation to admissions support for programs such as medicine, law, and other competitive professional pathways, Wizeprep provides students with the tools they need to succeed throughout their academic journey. Guided by a mission to make education more accessible, effective, and personalized, Wizeprep is reimagining learning for the next generation of students. The platform leverages technology to reduce study time, improve academic performance, and provide support when and where students need it most. Since its founding, Wizeprep has helped 375,000+ students through a growing ecosystem of academic resources, expert educators, and student success programs, becoming one of North America's fastest-growing education platforms.


Contact info

4.8

Excellent

TrustScore 5 out of 5

124 reviews

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Rated 5 out of 5 stars

Wize is no doubt 10/10!

Wize has been extremely helpful for me when starting to study for the MCAT. Before I bought Wize, I was very overwhelmed and I knew that there was so much content I had to go through, and Wize has organized the class very well and I love the bite-size video format and keeping concepts concise so that I know exactly what to focus on instead of wasting my time going in-depth in concepts that are super unlikely to even show up on the MCAT. One other thing I love about the video format is that it is a lot easier for me to pay attention instead of super long modules. I debated a lot about what resources to use for the MCAT and I am glad I did not choose another course or go with textbooks because first of all, the pricing is super affordable, and there are the class professors always ready to help you. I learned more from gaining useful context from the videos than I would be from trying to read a paragraph from a textbook over and over - it's just not my preferred way of learning. I really appreciate the one-on-one approach that Wize offers, because they are here to support you from the time you sign up all the way to the end! I am very excited to keep having calls with Wize to help steer me in the right direction and keep me motivated to study smarter.

9 June 2022
Unprompted review
Rated 1 out of 5 stars

Not helpful

Straight up not helpful, platform didn't help me learn and no customer service at all when I reached out.

2 June 2022
Unprompted review
Wizeprep logo

Reply from Wizeprep

Hi Josh,

Thank you for sharing this with us. We're sorry to hear that you aren't happy with Wize. It would mean a lot to us to hear more about your experience.

Since we are unable to locate a profile with your information I kindly ask that you reach out to us at hello@wizeprep.com or our on-platform chat so that we can address your concerns. We typically reply to every message within 24 hours and most times much faster than that.

Hope to hear from you,

The Wize Team

Rated 5 out of 5 stars

WIZE prep helped me understand the…

WIZE prep helped me understand the concepts that sometimes professors couldn’t get across. I liked how the practice questions resembled what I saw on the actual test and how you could ask the tutors questions!

21 May 2022
Unprompted review
Wizeprep logo

Reply from Wizeprep

Hi NAM!

Thanks for reaching out to provide us with feedback on our Study Pass subscription. We love helping students understand difficult concepts and we're so happy to hear that our Instructors have been able to help answer your questions! We can't wait to share this review with them.

We would love to hear from you if you have any suggestions for how we can improve.

Please feel free to reach out to us at hello@wizeprep.com. We’re always happy to help.

-The Wize Team

Rated 5 out of 5 stars

Didn't even buy textbook for my course

Was charged for the new month after I canceled my subscription. Was immediately refunded in full, and given the month I was refunded for free!

Highly recommend Wize, really helped with my courses, and their on-demand prep genuinely taught me the entire course. Didn't even buy my course's textbook!

11 May 2022
Unprompted review
Wizeprep logo

Reply from Wizeprep

Hi Bruce!

We are so pleased to hear you had a great experience using our Study Pass to learn your course material.

We would love to hear from you if you have any feedback on how we can improve the experience for you. Please feel free to reach out to us at hello@wizeprep.com. We're happy to help.

Have a wonderful summer!

-The Wize Team

Rated 5 out of 5 stars

10/10 experience

10/10 experience. Wize cares for their students!

11 May 2022
Unprompted review
Wizeprep logo

Reply from Wizeprep

Hi, Amelia!

Thanks for providing us with this feedback. Students are at the heart of what we do and we're so happy you had a good experience with us.

Please feel free to reach out to us at hello@wizeprep.com if we can ever be of assistance.

-The Wize Team

Rated 5 out of 5 stars

Excellent customer service

Reached out concerning a charge to my account. Team member Meghan was very helpful! Thank you to WIZE, I hope to renew in the fall!

10 May 2022
Unprompted review
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Reply from Wizeprep

Hi, Kirsten!

Thanks for providing us with this feedback on our Study Pass. We are so happy to hear that your issue was resolved.

We look forward to seeing you back on the platform next term.

Enjoy your summer break!

-The Wize Team

Rated 5 out of 5 stars

As a first year engineering student

As a first year engineering student, Wize has been very helpful to me. Courses are organized very well and follow curriculum very closely. Initially I had my doubts, but the service proved to be exceptional in helping me review!

26 April 2022
Unprompted review
Wizeprep logo

Reply from Wizeprep

Hi, Albert!

Thanks for providing us with this feedback on our Study Pass. We are so happy to hear that our curriculum tailored courses have been able to help you in your first year engineering program!

We would love to hear from you if you have any suggestions for how we can improve. Please feel free to reach out to us at hello@wizeprep.com.

We’re always happy to help.

-The Wize Team

Rated 1 out of 5 stars

I just want to let everyone know that…

I just want to let everyone know that if they had any issue with wizeprep put in mind that there is no one that you can contact. I tried using their customer services and no one replied to me and it has been more than a week. Btw if you decide that you want to cancel your money will not be back! I just paid 200$ and i will not use it😅

22 March 2022
Unprompted review
Wizeprep logo

Reply from Wizeprep

Hi, SD! Thank you for sharing this with us. We apologize for the delay and hope you were able to access the reply from our team. We do our best to reply to all customer inquiries in a timely matter though sometimes messages sent over the weekend will take a bit longer for our team to get to.

Please send us an email at hello@wizeprep.com if you require any additional assistance.

We'll be happy to help.
-The Wize Team

Rated 5 out of 5 stars

Great bang for your buck!

Very nice instructors who were patient and answered any questions I had. The recording and workbook after exam prep were very helpful

3 March 2022
Unprompted review
Wizeprep logo

Reply from Wizeprep

Hi, Iwi!

Thanks for reaching out to provide us with feedback on our Exam Prep. We love helping students feel confident on exam day. We're so happy to hear that our Instructors have been supportive in answering your questions! We can't wait to share this review with them.

We would love to hear from you if you have any suggestions for how we can improve.

Please feel free to reach out to us at hello@wizeprep.com.
We’re always happy to help.
-The Wize Team

Rated 5 out of 5 stars

One of the bests!

One of the best platforms out there! I have used Wize since I was in grade 12 and their tutorials are life saver!! They are super straight forward and the instructors reply within one day if you have a question about something! Def recommended!

2 March 2022
Unprompted review
Wizeprep logo

Reply from Wizeprep

Hi, Shirin!

Thanks for reaching out to provide us with feedback on our Study Pass. One of our primary goals is to help students understand their course material with simplified video explanations. We're so happy to hear that you're enjoying our Q&A feature.

We would love to hear from you if you have any suggestions for how we can improve

Please feel free to reach out to us at hello@wizeprep.com.
We’re always happy to help.
-The Wize Team

Rated 5 out of 5 stars

Wize experience

Wizen is easy to use, affordable, and very dynamic. It is perfectly tailored to each course and each university which makes the experience even better. They always have promotions going on so keep an eye out for a good deal!

28 February 2022
Unprompted review
Wizeprep logo

Reply from Wizeprep

Hi, Alisha!

Thanks for reaching out to provide us with feedback on our Study Pass. We're on a mission to make affordable and personalized study help to support students in their studies through videos, practice, and Q&A.

We would love to hear from you if you have any suggestions for how we can improve.

Please feel free to reach out to us at hello@wizeprep.com.
We’re always happy to help.
-The Wize Team

Rated 5 out of 5 stars

Wize! the best studying platform I have seen so far.

Wize prep has been very useful to me in studying for my difficult courses. The tutorial videos are simplified and easy to understand. The practice questions are also helpful tools to prepare for assessments. It's a life saver!

24 February 2022
Unprompted review
Wizeprep logo

Reply from Wizeprep

Hi, Olusola!

Thanks for reaching out to provide us with feedback on our Study Pass. We are so happy to hear that our simplified videos have been helping you better understand your course material.

We would love to hear from you if you have any suggestions for how we can improve.

Please feel free to reach out to us at hello@wizeprep.com.
We’re always happy to help.
-The Wize Team

Rated 5 out of 5 stars

Great study platform!

Truly a great platform for finding most of your courses and getting help! I was able to feel much better about my courses and doing exams after watching a few videos and practicing questions on Wize. Wize has really great tutors as well!

10 November 2021
Unprompted review
Rated 5 out of 5 stars

I was really struggling with my class…

I was really struggling with my class in macroeconomics. I had tried every study method possible, but I still wasn't able to get a decent grade. Then, in my study group someone talked about wize and how it helped them understand the material at hand. I then decided to try Wize. To my surprise, the tutor really explained my ECON203 class in such a way that i finally understood! I am very grateful for Wize.

17 April 2021
Unprompted review
Rated 5 out of 5 stars

Thank you Wize!

Wize is a great service and has helped me enormously with my classes this semester. The course content was expansive and closely paralleled the content covered in class. Thank you so much!

16 April 2021
Unprompted review
Rated 5 out of 5 stars

Thank You Wize!

Wize has been my saving grace throughout my first year of university. On top of the stressful switch to remote learning, I struggled a lot in my first semester of university. After discovering Wize at the beginning of my second semester, my grades have gone up significantly. I feel so much more confident when taking my exams, and the extra practice questions truly help me understand the material instead of just memorizing it. Their tutors are amazing at explaining each topic and provide a comprehensive insight into the material. I've recommended Wize to several classmates and will definitely continue to use Wize for the years to come!

16 April 2021
Unprompted review
Rated 5 out of 5 stars

Impressed

I am very grateful for Wize prep courses. Recently I joined and I couldn't be more impressed with the support I receive and the content posted. My grade in grade 12 chemistry is at a high 97 and I am surprised with my accomplishments but I wouldn't be so successful if it weren't for wize. I have recommended wize to nearly all my friends.

29 March 2021
Unprompted review
Rated 4 out of 5 stars

I love Wize!!

I love Wize!!! I discovered it through one of their scholarships and got to go through the lessons for free!!! I love how simple the content seems and how fun it is to go through them!!! If I ever had a problem I wrote to them through the chat and in no time they would respond and solve whatever issue I had!!! The only thing I wish they did have, I haven't seen any, is some actual problems/homework to do that were like a test imitation. I think it would help a lot!!!

29 March 2021
Unprompted review
Rated 5 out of 5 stars

All-in-one education platform

Wize has been such a great help with my academics, especially during the virtual learning transition process. Personally, I found myself struggling to understand certain lessons taught in my day school and that I had missed out on important ones by the end of the semester. Wize not only follows the curriculum but allows me to review or fast-track at my own pace as well. Wize staff and professors also offer free explanation videos with practice questions that are easy to follow and comprehend. I 100% recommend this all-in-one education platform!

28 March 2021
Unprompted review

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