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WizVape Reviews 

1,062
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 338 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, noting the easy ordering process and helpful staff who go above and beyond for their clients. People consistently find competitive pricing and a great selection of products, often describing them as the cheapest online with amazing deals. The delivery service is widely celebrated for being incredibly fast, with many orders arriving the next day or within 24 hours. However, some customers also noted occasional delays in delivery or dispatch, with orders sometimes taking longer than expected to arrive. Additionally, a few people experienced issues with incorrect, missing, or defective products received, or items not working as expected. Some reviewers also mentioned problems with items being out of stock after purchase or delays in receiving refunds.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising its speed and efficiency. Many... See more

Product

Users describe positive interactions with product, consistently praising the good quality, competitive... See more

Service

Customers consistently report positive experiences with the service, highlighting its efficiency, speed, and... See more

Price

Reviewers highlight positive aspects of price, consistently praising the great prices, competitive pricing,... See more

Order

Clients share positive opinions on order, frequently praising the easy ordering system and quick processing.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really good choice, great pricing mechanism for multi buy. Super easy to order and lightning fast tracked delivery! Very pleased with Wizvape having found them as an online search and therefore some c... See more

Company replied

Rated 5 out of 5 stars

Amazing deals, prices and can’t fault the delivery times. Always next day delivery and so quick and reliable. Costumer support is unreal. So helpful, caring, loving and giving with everything. B... See more

Company replied

Rated 5 out of 5 stars

Perfect sale as always thank you. Delivery next day is absolutely brilliant. Highly recommend this seller thank you. I will purchase again and again as I have been. Doing. Can't praise them enough... See more

Company replied

Rated 5 out of 5 stars

I ordered my products Monday morning and they arrived tuesday morning! If they don't have enough stock, I always get a phone call and we tweak my order a little (if needed, its very rare this happens)... See more

Company replied


Company details

  1. #93 of 124 best companies in Electronic cigarette store
  2. #35 of 47 best companies in Battery shop
  3. #30 of 39 best companies in Tobacco shop
  4. #82 of 121 best companies in Vaporiser shop

About WizVape

Written by the company

WizVape offers premium vaping products at competitive prices. Our extensive collection includes the latest vape kits from all the best brands, over 2000 e-liquids in every flavour imaginable, prefilled pod kits, and nic salts from leading brands. We regularly feature exclusive deals and discounts across our entire range. Browse our online store for cheap prices and plenty of deals. Fast UK delivery available on all orders.

Shop by Category

Vape Kits E-Liquids Nic Salts Prefilled Pod Kits

Shop by Deals

5 for £40

Big puff prefilled pod kits from IVG, Lost Mary and more

5 for £50

Big puff prefilled pod kits from Hayati, Insta Max and more

5 for £11

Nic salt e-liquids from Elux, IVG and more

10 for £16

Nic salt e-liquids from Elfliq, Maryliq and more

Delivery Information

Royal Mail 24 Hour Tracked

1-2 Working Days

Enjoy tracked delivery with same day dispatch available Monday to Friday for orders made before 4pm (excluding Bank Holidays). £2.99 or FREE for orders over £25.

DPD Next Day

1 Working Day

DPD tracked delivery service with a convenient 1-hour time window. We offer same-day dispatch for orders placed before 3pm from Monday to Friday, ensuring delivery from Monday to Friday, excluding Bank Holidays. Terms apply*

Our shipping promise

Free shipping on orders over £25

Get same day dispatch up to 5PM with free delivery on orders over £25

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,062)

335 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

There was a problem with the order but…

There was a problem with the order but it was sorted our swiftly and considerately got nothing but admiration for the team thanks

25 November 2025
WizVape logo

Reply from WizVape

Dear David,

Thank you for your understanding and kind words! We're really glad we could resolve the issue for you quickly and smoothly. Your appreciation means a lot to the team.

With regards,
WizVape Customer Service Team

Rated 5 out of 5 stars

100% recommend wizvape 👌

I ordered my products Monday morning and they arrived tuesday morning! If they don't have enough stock, I always get a phone call and we tweak my order a little (if needed, its very rare this happens). Overall, I always have a good experience with wizvape 😊 much better service and price than going to a shop!

24 November 2025
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Reply from WizVape

Dear Cassandra,

Thank you so much for your lovely review! We’re delighted to hear that your order arrived the very next morning and that our team keeps you updated whenever stock adjustments are needed. Your continued trust and kind words mean a lot to us.

We’re glad to know you always have a great experience with WizVape — and we’ll keep doing our best to offer fast delivery, great service, and unbeatable prices. 😊

With regards,
WizVape Customer Service Team

Rated 5 out of 5 stars

Unbeatable company

WizVape is, as always, impeccable with their service. Made my order online, very easily and had my delivery within 24 hrs! Fantastic. And their prices are unbeatable. These are always my 'go to' company. Excellent

21 November 2025
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Reply from WizVape

Dear Barbara,

Thank you so much for the outstanding feedback! We’re thrilled to hear that you consistently have a great experience with us—from easy ordering to fast delivery and unbeatable prices. It means a lot that we’re your go-to company.

We truly appreciate your continued trust and support.

With regards,
WizVape Customer Service Team

Rated 5 out of 5 stars

Great value and fast delivery

Great value and fast delivery

21 November 2025
WizVape logo

Reply from WizVape

Dear Neil,

Thank you for your great feedback! We’re glad to hear you were happy with the value and the fast delivery. We appreciate your support and look forward to serving you again soon.

With regards,
WizVape Customer Service Team

Rated 5 out of 5 stars

Keep coming back because their customer…

Keep coming back because their customer service is top notch, cheap deals, and shipping/delivery is very quick!

21 November 2025
Unprompted review
WizVape logo

Reply from WizVape

Dear Carley,

Thank you so much for your wonderful feedback! We’re thrilled to hear that our customer service, pricing, and fast delivery keep you coming back. We truly appreciate your loyalty and support!

With regards,
WizVape Customer Service Team

Rated 5 out of 5 stars

Easy ordering

Easy ordering. Fast delivery
Couldn’t ask for more.

18 November 2025
WizVape logo

Reply from WizVape

Dear Anne,

Thank you for your kind feedback! We’re delighted to hear you found ordering easy and delivery fast. Your satisfaction is exactly what we aim for!

With regards,
WizVape Customer Service Team

Rated 5 out of 5 stars

Excellent Fast Service

2 November 2025
WizVape logo

Reply from WizVape

Dear Leanne,

Thank you for your kind feedback! We’re delighted to hear you’re happy with our fast and excellent service.

With regards,
WizVape Customer Service Team

Rated 2 out of 5 stars

Wrong Quantities

I ordered some juice and they came in the wrong quantities i ordered 3 elux oasis and 2 Elux Cherry sour raspberry and the amounts came swapped

17 November 2025
WizVape logo

Reply from WizVape

Dear Taylor,

We’re very sorry for the mix-up with your order. Please reach out to us at info@wizvape.co.uk or via WhatsApp on 07450 981838, and we’ll get this sorted for you as quickly as possible. Your satisfaction is our priority.

With regards,
WizVape Customer Service Team

Rated 5 out of 5 stars

Excellent company

Excellent company. Been ordering from Wizvape for a few years. Recommend.

12 November 2025
WizVape logo

Reply from WizVape

Dear Marcus,

Thank you so much for your continued trust and support over the years! We truly appreciate your recommendation and are delighted to know you’ve had consistently positive experiences with us.

With regards,
WizVape Customer Service Team

Rated 5 out of 5 stars

Competitive prices and fast delivery

Competitive prices and fast delivery

26 October 2025
WizVape logo

Reply from WizVape

Dear Philip,

Thank you for your feedback! We’re delighted to hear you’re happy with our competitive prices and fast delivery. Your support means a lot to us.

With regards,
WizVape Customer Service Team

Rated 5 out of 5 stars

Smooth online shopping experience.

This was my second time ordering with wizvape. It’s been a pleasant online shopping experience. The site is easy to navigate with prices significantly lower than I’d been paying for the same product. Making payment is easy, postage is fast and items are received in the best of condition. There’s absolutely nothing not to like.

7 November 2025
WizVape logo

Reply from WizVape

Dear Kerry,

Thank you so much for your detailed and positive feedback! We’re thrilled to hear that your second experience with WizVape was smooth and enjoyable. It’s great to know you found our site easy to navigate, our prices competitive, and your items delivered quickly and in perfect condition. Your support and kind words mean a lot to us!

With regards,
WizVape Customer Service Team

Rated 5 out of 5 stars

My go to.

Easy to order and speedy delivery. What's not to like?

24 October 2025
WizVape logo

Reply from WizVape

Dear Davis,

Thank you for your feedback! We’re delighted to hear you found ordering easy and the delivery speedy. We couldn’t agree — that’s exactly what we aim for!

With regards,
WizVape Customer Service Team

Rated 5 out of 5 stars

Price was good

Price was good, Product worked and good delivery.

2 November 2025
WizVape logo

Reply from WizVape

Dear Robert,

Thank you for your kind review! We’re glad to know you were happy with the price, product quality, and delivery service. Your satisfaction is always our priority.

With regards,
WizVape Customer Service Team

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, package arrived safe and quick. Cheers!

17 October 2025
WizVape logo

Reply from WizVape

Dear Evie,

Thank you for your wonderful feedback! We’re delighted to know your package arrived safely and quickly. We truly appreciate your kind words about our customer service. Cheers to you too!

With regards,
WizVape Customer Service Team

Rated 5 out of 5 stars
WizVape logo

Reply from WizVape

Dear Deborah,

Thank you so much for your kind words! We’re thrilled to hear you were pleased with our customer service. Your satisfaction means a lot to us.

With regards,
WizVape Customer Service Team

Rated 5 out of 5 stars

the shipping is really good

the shipping is really good, personally i don't think paying for next day delivery is worth it

28 October 2025
WizVape logo

Reply from WizVape

Hello Teigan,

Thank you for sharing your feedback! We’re pleased to know you’re happy with our standard shipping service. We appreciate your honest opinion regarding next-day delivery — we’ll certainly take this into account as we continue improving our delivery options.

With regards,
WizVape Customer Service Team

Rated 5 out of 5 stars

Good quick delivery

Quick service

13 October 2025
WizVape logo

Reply from WizVape

Hello,

Thank you for your feedback! We’re glad to hear you were pleased with our quick service. Your satisfaction is always important to us.

With regards,
WizVape Customer Service Team

Rated 5 out of 5 stars

Fast postage

9 October 2025
WizVape logo

Reply from WizVape

Dear Annalee,

Thank you for your feedback! We’re pleased to hear you were happy with our fast postage. Your support means a lot to us.

With regards,
WizVape Customer Service Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery following telephone call to check colour required

23 October 2025
WizVape logo

Reply from WizVape

Dear Pauline,

Thank you for your kind feedback! We’re glad our team was able to confirm your preferred colour and ensure a fast delivery. Your satisfaction is always our priority, and we’re happy we could get everything just right for you.

With regards,
WizVape Customer Service Team

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