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WizVape Reviews 

1,047
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 341 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and reliable delivery service, with many receiving their orders within 24 hours or the next day. Reviewers frequently highlight the excellent pricing, often finding products significantly cheaper than other retailers and benefiting from great deals. The overall service is described as outstanding, with an easy ordering process and helpful support. However, some customers experienced slower than normal delivery, with orders taking longer than expected or tracked 24 services becoming tracked 48. A few other people also felt that their orders were incorrect, receiving wrong items or missing components.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the quick and fast... See more

Product

Clients share positive opinions on product, frequently highlighting the good quality, variety, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, speed, and overall... See more

Order

People report positive experiences with order, often highlighting the ease of the ordering system and quick... See more

Price

Reviewers consistently express satisfaction with the pricing, often highlighting good deals and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really good choice, great pricing mechanism for multi buy. Super easy to order and lightning fast tracked delivery! Very pleased with Wizvape having found them as an online search and therefore some c... See more

Company replied

Rated 5 out of 5 stars

Amazing deals, prices and can’t fault the delivery times. Always next day delivery and so quick and reliable. Costumer support is unreal. So helpful, caring, loving and giving with everything. B... See more

Company replied

Rated 5 out of 5 stars

Perfect sale as always thank you. Delivery next day is absolutely brilliant. Highly recommend this seller thank you. I will purchase again and again as I have been. Doing. Can't praise them enough... See more

Company replied

Rated 5 out of 5 stars

I ordered my products Monday morning and they arrived tuesday morning! If they don't have enough stock, I always get a phone call and we tweak my order a little (if needed, its very rare this happens)... See more

Company replied


Company details

  1. #92 of 127 best companies in Electronic cigarette store
  2. #35 of 47 best companies in Battery shop
  3. #29 of 41 best companies in Tobacco shop
  4. #82 of 122 best companies in Vaporiser shop

About WizVape

Written by the company

WizVape offers premium vaping products at competitive prices. Our extensive collection includes the latest vape kits from all the best brands, over 2000 e-liquids in every flavour imaginable, prefilled pod kits, and nic salts from leading brands. We regularly feature exclusive deals and discounts across our entire range. Browse our online store for cheap prices and plenty of deals. Fast UK delivery available on all orders.

Shop by Category

Vape Kits E-Liquids Nic Salts Prefilled Pod Kits

Shop by Deals

5 for £40

Big puff prefilled pod kits from IVG, Lost Mary and more

5 for £50

Big puff prefilled pod kits from Hayati, Insta Max and more

5 for £11

Nic salt e-liquids from Elux, IVG and more

10 for £16

Nic salt e-liquids from Elfliq, Maryliq and more

Delivery Information

Royal Mail 24 Hour Tracked

1-2 Working Days

Enjoy tracked delivery with same day dispatch available Monday to Friday for orders made before 4pm (excluding Bank Holidays). £2.99 or FREE for orders over £25.

DPD Next Day

1 Working Day

DPD tracked delivery service with a convenient 1-hour time window. We offer same-day dispatch for orders placed before 3pm from Monday to Friday, ensuring delivery from Monday to Friday, excluding Bank Holidays. Terms apply*

Our shipping promise

Free shipping on orders over £25

Get same day dispatch up to 5PM with free delivery on orders over £25

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,047)

321 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The products I received didn't work

The products I received didn't work. I had a few messages with VizVape but after several weeks I still have no refund and no replacements.

30 April 2026
WizVape logo

Reply from WizVape

Dear Marie,

We’re really sorry to hear about your experience and for the delay in resolving this for you. This is certainly not the level of service we aim to provide.

Please rest assured that we take this matter seriously. Kindly contact us again with your order details, and we will prioritise your case to arrange either a replacement or a full refund as soon as possible.

We sincerely apologise for the inconvenience caused and appreciate your patience.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Great service yet again

Great service yet again

2 June 2026
WizVape logo

Reply from WizVape

Dear Christopher,

Thank you for your kind feedback. We’re delighted to hear that you were happy with our service once again. Your continued support means a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Good quality of product ,I find staff…

Good quality of product ,I find staff very helpful, delivery very quick ,definitely I will used that website and I will recommend to friends

18 May 2026
WizVape logo

Reply from WizVape

Dear Bryan,

Thank you for your wonderful feedback. We’re delighted to hear that you’re happy with the product quality, found our staff helpful, and were pleased with the quick delivery. Your recommendation truly means a lot to us.

We look forward to serving you again.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars
WizVape logo

Reply from WizVape

Dear James,

Thank you for your kind feedback. We’re delighted to hear that you had a great experience with our service from start to finish. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 1 out of 5 stars
WizVape logo

Reply from WizVape

Dear Milly,

We’re sorry to hear that you hadn’t received your order. We can confirm that your parcel was dispatched on time from our end; however, there was a delay with the courier which was unfortunately outside of our control.

I can see that the order has now been delivered. Apologies again for the inconvenience caused, and we appreciate your patience.

Regards,
Kandi
Wizvape Customer Services Team

Rated 1 out of 5 stars

Advertising stock they dont have

Placed order. No stock. Offered completely different product. Refunded two days later.

28 May 2026
WizVape logo

Reply from WizVape

Dear Tony,

Apologies for the inconvenience caused. We experienced a stock issue which led to the delay, and we understand the frustration caused by being offered an alternative product.

We can confirm that your order has now been fully refunded. We’re very sorry for the experience and appreciate your understanding.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Easy website.Good offers.Next day…

Easy website.Good offers.Next day delivery.No mistakes.Highly recommended.Thank you WizVape!

26 May 2026
WizVape logo

Reply from WizVape

Dear Susan,

Thank you for your fantastic feedback. We’re delighted to hear that you found our website easy to use, enjoyed our offers, and received your order with next-day delivery and no issues. Your recommendation truly means a lot to us.

Thank you for choosing WizVape, we look forward to serving you again.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Excellent as always delivered in…

Excellent as always delivered in promised time frame!

27 May 2026
WizVape logo

Reply from WizVape

Dear Sharon,

Thank you for your continued support and kind feedback. We’re delighted to hear that everything was delivered within the promised timeframe once again. Your loyalty truly means a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Clear and easy to use website

Clear and easy to use website; very good prices and prompt delivery 👍
Email updates about order progress & delivery.

25 May 2026
WizVape logo

Reply from WizVape

Dear Michael,

Thank you for your wonderful feedback. We’re delighted to hear that you found our website clear and easy to use, and that you were happy with our prices, prompt delivery, and email updates throughout the process. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

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