Wizzride Reviews 

Terrible service and quite unprofessional team. Better to avoid such type of apps.

It's Good . I reached out on time.

I have been travelling in Wizzride from June 2022 and was really impressed by the concept and the vision of the founders. But recently I have been very disappointed with its performance. Their drivers, though good, are disgruntled and the taxis travelling on the Bagdogra to Kalimpong route are poorly maintained. On Sunday, 10th July I was travelling from Kalimpong to Siliguri. The seat allotted to me was 4. The seat was broken and I had to travel with my neck bent the entire route. The windows were so dirty I couldn't see outside. The other regular passengers told me that the seat had been broken many days earlier. The customer service when contacted had no idea of what to do, nor could they connect me to their executive when requested. If the seat had been broken earlier Wizzride should not have taken bookings on that seat until it was repaired. To take full money from a passenger against a damaged seat is unethical and a really bad practice. I wonder if anyone in charge has any idea what is happening on the ground. An awesome idea will get a bad reputation because of the careless attitude of its lower rung management. I hope Wizzride executives will reach out to me and solve this problem at the earliest. I expect a refund of my ticket or an adjustment against future rides and hope that the service to Kalimpong meets the high standards expected of this initiative.

Driver arrived on time and was polite. Our biggest disappointment was that we were charged almost double the price quoted by wizz for the journey from Gdansk Town to Gdansk airport.

Our experience with Wizzride was totally disappointing. I booked for 5 days Sikkim tour with Wizzride and had a notion that we will be having a peaceful trip without any headache to book cab again & again for daily commute to different places. Later on our trip I realised that Wizzride is just a broker/middleman & nothing else. They book normal taxi from here & there , everyday I had to call them several times for driver details, then me only called the drivers multiple times to communicate properly. In this covid situation, I thought we will get a single cab for the entire trip (only Lachen trip was supposed to be in a different vehicle) for safety but NO. Every single time, I had to ask & communicate for which vehicle is coming, driver & cab details etc. The last day cab while returning from Gangtok to Siliguri was literally terrible. The driver was not behaving properly, we remained scared for his reckless driving, at one point we were saved by an inch from an accident. I was feeling sick & wanted to stop the vehicle at some point for vomiting but still the driver didn't stop at all. At Siliguri, the driver dropped us 1 km away from our bus stop just because he got another traveller in that point. We along our small kid had to walk with all our heavy luggage for 1 km in that busy road. During Lachen trip, though the promised iteranary was not completed, Wizzride didn't refund anything. Their charges are quite high & services such poor & unprofessional. I talked with the local drivers & came to know the charges of different places in Sikkim. If we had booked the cab directly after reaching Gangtok, and not via Wizzride, we could have saved around 10k. So Wizzride made our trip on different local cabs only, but charged as if they are providing dedicated cab & driver for the entire trip. I'll never recommend Wizzride. I had to pay extra 10,000 rupees with such a terrible service.

We happened to travel to Gangtok and Pelling this holi by whizz cabs.Our experience since day one was sad as Cab drivers kept mentioning about their tussle with the company regarding their payments.They were least interested in showing tourist spots in an attempt to save petrol. We informed the issue to the Manager Ugen but only thing he could do was to change the driver next day.We were assured that we won't be charged fpr parking or tips but drivers made us pay the same.They asked us to visit again to see tourist spots we missed and approach them directly and not hire any travel company as they pay them poorly.Somehow , when we reach a destination like sikkim which is far away from states like Maharashtra and we don't get basic taxi service ....the experience becomes sad .I can only suggest do not travel by whizz rest upto you...

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