Fast and efficient from ordering online to delivery to my door. The slippers were exactly what I ordered. Stylish, warm and comfortable.
Company replied
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See what reviewers are saying
Sandals arrived promptly but unfortunately had to return through no fault of west midland co. Received a replacement pair but same thing happened had to return these. All very business like so can't... See more
Company replied
When my wifes delivery of slippers were received, she found them 1 size too big. I am not very good on comps. so I phoned the company& spoke to a very understanding man who took imeediate action, & so... See more
Company replied
Shoes arrived today beautifully packed. They are to wear at my daughter’s wedding & I am so pleased with them. Managed to get them cheaper with West Midland Shoe Company than I could anywhere else. Co... See more
Company replied
Company details
Written by the company
West Midland Shoe Company is a family run business from the Midlands in the UK. We believe in quality and value which can be seen in our brands, Adesso, Capollini and Free Spirit which we supply to a global market.
Contact info
West Midland Shoe Company, ST14 8HU, Uttoxeter, United Kingdom
- 01889561790
- info@wmsc.co.uk
- wmsc.co.uk
Wonderful service from Diana
Wonderful service from Diana. What I wanted was sadly out of stock, she managed to work wonders and found me one, a beautiful Capollini Handbag. It’s a gorgeous bag and the service and speed of delivery was perfect. Thank you so much. You will be my go-to now for such items. Highly recommended.
9 August 2023
Reply from West Midland Shoe Company
Hi Lynn,
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We always try our best to help and it makes us happy if the customer is happy.
We hope you enjoy your Allegra Bag and I am sure you will look stunning.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
Excellent thank you very much
7 August 2023
Reply from West Midland Shoe Company
Hi David,
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
I couldn't be more pleased.
You sent me exactly what I asked for, well packaged, in double quick time. Couldn't be more pleased. Thank you.
30 July 2023
Reply from West Midland Shoe Company
Hi Margaret,
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy your Lottie Elastics.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
Excellent customer service
Excellent customer service, couldn’t do enough, definitely went the extra mile
30 July 2023
Reply from West Midland Shoe Company
Hi Jill,
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy your Charlotte Shoes.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
Very helpful and great quality shoes
23 July 2023
Reply from West Midland Shoe Company
Hi Jane,
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy your Wren Sandals, and that the sun comes out so you can enjoy them.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
Easy to order
Easy to order
Fast delivery
Beautiful soft leather shoes
Bonus was an online discount!
16 July 2023
Reply from West Midland Shoe Company
Hi Dawn,
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy your Allegra Shoes.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
Reply from West Midland Shoe Company
Hi Joan,
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy your Harper & Verity Elastics.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
Reply from West Midland Shoe Company
Hi Carolyn,
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy your Juliet Mules and the suns comes back out so you can wear them.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
There was a query with my order which…
There was a query with my order which was dealt with immediately, impressed that I received a call and help with amending my order. Goods arrived within two days and I'm very happy with my purchase.
13 July 2023
Reply from West Midland Shoe Company
Hi Sarah,
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
I am so pleased your like the Copenhagen Slippers and they fit OK. They will definitely keep your feet cosy in this awful weather at the minute.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
Great
Easy to use website and very fast delivery. Shoes exactly as described. Delighted with purchase and seller and would highly recommend.
11 July 2023
Reply from West Midland Shoe Company
Hi Gerarda,
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy your Cleveland Shoes.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
Fast delivery the shoes are well made…
Fast delivery the shoes are well made and very comfortable i would recommend these shoes and to use this company
2 July 2023
Reply from West Midland Shoe Company
Hi Ruth,
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy your Layla Elastics.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
Excellent company
Excellent company. Speedy and efficient service, good selection of styles and sizes and helpful customer service.
9 July 2023
Reply from West Midland Shoe Company
Hi Lesley,
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy your Sarah Trainers and Monica Sandals.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
Reply from West Midland Shoe Company
Hi Julie,
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy your Opal Shoes.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
Reply from West Midland Shoe Company
Hi Rosella,
Thank you for taking the time to write us a 5* review.
We hope you enjoy your Caitlain Elastics.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
I ordered my sandals and they arrived…
I ordered my sandals and they arrived within three days. Good customer service very helpful.
28 June 2023
Reply from West Midland Shoe Company
Hi Janie,
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy your Daisy Sandals.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
Reply from West Midland Shoe Company
Hi Rachel,
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy your Lottie Elastics.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
Quick and efficient delivery
Quick and efficient delivery, all items as ordered and all fit perfectly.
27 June 2023
Reply from West Midland Shoe Company
Hi Christine,
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy your Layla, Talia & Daisy Sandals.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
Wedding shoes
Saw shoes on line for wedding. Prefer to try on, so visited factory, unaware it was not really an outlet shop as implied on site.
Very friendly and helpful staff. Could not fault the service. Really happy with shoes and able to make purchase, especially with discount offered.
2 July 2023
Reply from West Midland Shoe Company
Hi Penny,
Thank you for taking the time to write us a 5* review.
It was lovely to meet you, we are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy your Catherine Shoes and have a fabulous time at the wedding.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
Courteous and Helpful
My order arrived promptly and in good condition. I contacted customer services by email to query a message from them re subscription to emails and this company responded quickly and were courteous and helpful.
2 July 2023
Reply from West Midland Shoe Company
Hi Janet,
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy your Cleveland Shoes.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
Shoes arrived very quickly and safely.
2 July 2023
Reply from West Midland Shoe Company
Hi Alison,
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy your Sarah Trainers.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
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