Fast and efficient from ordering online to delivery to my door. The slippers were exactly what I ordered. Stylish, warm and comfortable.
Company replied
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Fast and efficient from ordering online to delivery to my door. The slippers were exactly what I ordered. Stylish, warm and comfortable.
Company replied
Sandals arrived promptly but unfortunately had to return through no fault of west midland co. Received a replacement pair but same thing happened had to return these. All very business like so can't... See more
Company replied
When my wifes delivery of slippers were received, she found them 1 size too big. I am not very good on comps. so I phoned the company& spoke to a very understanding man who took imeediate action, & so... See more
Company replied
Shoes arrived today beautifully packed. They are to wear at my daughter’s wedding & I am so pleased with them. Managed to get them cheaper with West Midland Shoe Company than I could anywhere else. Co... See more
Company replied
West Midland Shoe Company is a family run business from the Midlands in the UK. We believe in quality and value which can be seen in our brands, Adesso, Capollini and Free Spirit which we supply to a global market.
West Midland Shoe Company, ST14 8HU, Uttoxeter, United Kingdom
Excellent service. Easy ordering, no fuss process. Website easy to navigate, informative description and photographs a good representation of item from various angles etc. Great price. Quick and free delivery. Well packaged. No negatives from me, all good thank you.

Reply from West Midland Shoe Company
Best boots ever! I just purchased another pair of these colourful and extremely practical boots I had bought for winter dogs walks. I got them half price. Although they look great, they are waterproof and the grip is the best I have ever had (much better than the vibram walking boots I normally buy), on the frozen pavements I still had grip! So I've been wearing them everyday for nearly 4 months now and they are still perfect (I do care for them with clear shoe polish). I would recommend these to anyone. I get compliments all the time, but I'm most impressed with their functionality.
The sandals I got are beautiful, colourful and I'm looking forward to summer when I can wear them. I got a size 5 in the sandals and 6 in the boots. I wear 2 pairs socks in boots but no socks in the sandals. Both fit beautifully. I'm so glad I discovered this shop. I'm supporting a local small business. The customer service has been excellent, though I've had no cause for complaint at all. A+++

Reply from West Midland Shoe Company
I purchased 3 pair of casual shoes for a forth coming holiday and I'm highly delighted. This is the third occasion I've bought from this company and again, I'm very happy. Delivery is swift, shoes excellent quality, and the size perfect. Great prices too. One very happy bunny. Thank you everyone concerned.

Reply from West Midland Shoe Company
Lovely customer service. As called re return query. Ordered items, order came with a return label . Selected items from the order then returned. Turn around in less than a week. Many many thanks.

Reply from West Midland Shoe Company
Fast, cheap, well-packed (I ordered from Scotland) I have already recommended you to my mum!

Reply from West Midland Shoe Company
Speedy delivery, great product and amazing price. I seen the sandals on another website but thought they were a bit pricey. I did an online search and found them on this website for half the price so I’m delighted.

Reply from West Midland Shoe Company
Easy to order on a comprehensive website .
Kept well informed about the order and delivery.
Arrived quickly and well packaged.
Good quality product.
Would recommend to buy from.
Thank you

Reply from West Midland Shoe Company
I ordered my walking boots, and they arrived within the week. I’ve had these boots before and they were as comfortable as slippers,yet strong and sturdy. I was thrilled to be able to get another pair at a very reasonable price.

Reply from West Midland Shoe Company
I was delighted to receive the ‘Layla’ shoes as I had been trying unsuccessfully for a while to find a replacement pair in white. They were also a good price and arrived promptly. Judith O.

Reply from West Midland Shoe Company

Reply from West Midland Shoe Company

Reply from West Midland Shoe Company
Great products.
Orders processed and delivered quickly.
Love the styles and colours

Reply from West Midland Shoe Company

Reply from West Midland Shoe Company

Reply from West Midland Shoe Company
Shoes arrived today beautifully packed. They are to wear at my daughter’s wedding & I am so pleased with them. Managed to get them cheaper with West Midland Shoe Company than I could anywhere else. Communication with this company was also very good. Would highly recommend!

Reply from West Midland Shoe Company
Second pair of these black elastic shoes I’ve bought - my daughter borrowed the first pair and I never got them back! They’re very comfy and look neat. Ordered over the Christmas break, despatch was promised on January 2nd and, sure enough, they arrived on the 3rd.

Reply from West Midland Shoe Company
Easy transaction and delivered on time. Very pleased with the service and my boots.

Reply from West Midland Shoe Company
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