Order is now two month overdue. Repeated emails to customer service have no effective response. Request for refund simply ignored. Am told order is on its way and shown tracker which has never moved a... See more
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A one star is higher than they deserve
A one star is higher than they deserve. I order a wolf lamp from them. Supposed to be stained glass, ( picture was quite striking). I got a Dollar Store plastic wolf lamp. Asked for a refund, all I got was that they would give me a 30% refund. I emailed back unacceptable. Filed a complaint with my credit card company. Have never heard back from them. Did get an email to rate, the person I emailed with. I gave her a 0. Bad business beware
I have sent emails and a complaint on…
I have sent emails and a complaint on customer service. I never hear from them. I am trying to reorder the wolf jacket in a size extra large. I was told l would have to pay $12 for shipping. I just want the correct size. I will not order from this company again. The jacket runs small and it is shorter than l thought. I contacted my bank disputing the money l sent in and not receiving the product. I got a refund from my bank.
Like others are stating AVOID
Like others are stating AVOID. I placed an order for a lamp and a ring. The lamp they sent arrived broken and looked nothing like what they show on their site, and the ring was too small to fit my 10-year-old niece's finger...I had ordered a size 10 ring.
I have emailed them several times, and they have yet to respond.
Placed an order on Dec
Placed an order on Dec. 23,2024 for jewelry. Received an email from the company saying that the package had been delivered. Not delivered. The post office checked and told that there had been no package received with that Tracking information. I have tried calling and have sent emails but have heard nothing back nor have I received my order. This is not right! I Paid good money for these Items and I have nothing to show for it.
Ordered over a month ago they tell me…
Ordered over a month ago they tell me it's been delivered which it hasn't, customer services ignore emails, been over three weeks and still no proper reply, company is a scam just there to steal your money DO NOT USE
Wolf Mission Table Lamp
Like others I was lured in by the picture of the Wolf Table Lamp sold on Facebook by Wolf Mission. The original price looked ridiculous (£166) but the reduced price of £58 looked reasonable especially as proceeds were going to assist wolves.
The reality was very different. The lamp was delivered late, it was quite small and of very poor quality (not worth more than £10). It came with no battery or any indication what battery should be used. I made 3 attempts to contact their support team through their website and by email to find out what batteries were required, each attempt being ignored.
The website shows 30 5* reviews however either these people, got a different product, worked for the organisation or had incredibly low expectations.
I added a 1* review on their site which unsurprisingly does not appear if you go on their page.
Please do not waste your money on this rubbish. You would be better getting 6 £10 notes and set fire to them.
Super scam ordered a wolf light lamp…
Super scam ordered a wolf light lamp that looks nothing like advertised. Finding out they are less than stellar when it comes to customer service. Beware! Do not buy.
Do not buy!
Do not buy!
I ordered the stunning wolf lamp for a friend. What eventually arrived looked nothing like the item advertised. Then, instead of honouring their 'stress free' return where they provide the shipping label, they offered 30% refund. Or the alternative is she pay return AND a 15% restocking fee. I'm now referring to credit card company.
Disgraceful, people want to genuinely help Wolves, find a different way.
I ordered the stained glass wolf lamp
I ordered the stained glass wolf lamp. It took 4 weeks to get it. It is nothing like the picture. It is made of cheap plastic and battery operated. It cost me over $100 Canadian for garbage. I have contacted support asking for a return shipping label and my money back and the responses I am getting talks about quality of hoodies, what the program's purpose is and nothing related to my request.
Bought the wolf lamp
Bought the wolf lamp . Dreadfully disappointed. No instructions, no battery. Cheap looking plastic made in China. Bottom fell out when installing battery as it wasn’t glued in properly.
When lit it’s more a night light than a table lamp. It probably cost less than £5
and they charge over £50. It is a total rip-off. My advice is do not buy from this company to avoid disappointment.
Wolf mission lamp made in China…
Wolf mission lamp made in China geleverd. Pure bedrog.68 euro betaald voor fake lamp: amper 5 euro waard🥶
Ordered wolf lamp
Ordered wolf lamp. took 4 weeks to arrive - it looks nothing like the photo - nasty piece of tatty plastic which is tiny, battery operated and does not light up like it should - colours are off and scratches over it. Total SCAM.
On July 2024 I ordered the wolf ring…
On July 2024 I ordered the wolf ring but since I paid through PayPal it updated the address. Immediately I contacted them through email and they changed the shipping address to the correct one but they shipped it wrong (or never, I cannot know!). Point is I contacted them several times proving that I have sent them the correct address but no response. The same with the refund I asked. Whoever tells me that they do not scam is wrong
HORRIBLE PRODUCT
Ordered a beautiful jacket with gorgeous large wolf logos on the shoulder and pocket. Got a cheap jacket ($10 Walmart jacket) with a tiny iron-on. SCAM.
I ordered the wolf lamp
I ordered the wolf lamp, supposed to be stained glass but it's plastic. Ordered before Christmas and have just received it today. No batteries, no instructions and extremely disappointed with it.
Do not do business with them
I posted an order on the 1st of July last year. I was informed that the delivery may delay due to lots of pending orders. Since then I have sent several emails requesting delivery or money refund but never recieved a response. The guys are fraudulent. Do not order anything 'cause you will just loose your money. I am very fond of animals and that's why I decided to order from them. Big mistake!
This company is a scam
This company is a scam. I found this website and all these reviews after I placed the order.
I attempted to cancel my order via email 3 times. The first time, someone responded within a day asking why. I responded with a reason, then there was no further response. Five days later, I received an email indicating that the shipment is delayed. I responded again indicating that I already cancelled the order. No response again.
The address they include in the emails is 2093
PHILADELPHIA PIKE #9239 Claymont, Delaware19703, which is not listed on their website. I used Google Map to locate this place, and it looks like an old warehouse with no signage at all. Furthermore, my credit card record shows that this company is in Tureby, Denmark, which explains why their website design is actually quite elegant and fooled me to begin with.
As soon as I found out this is a scam, I contacted my credit card company right away. Because I authorized the transaction, they were not able to stop/cancel the payment, even though the transaction was still in pending stage. But they replaced my credit card to avoid further charges. They also informed me that I can dispute the transaction after 15 days of the transaction, which I just did.
My credit card company also suggested that I filed a complaint to Canadian Anti-Fraud Centre to make a strong case. I did it, too.
Lastly, this scam got me via a sponsor link in Facebook. I reported the page to Facebook but the response was that they cannot do anything about it. It is very sad to see more people continue to be scammed.
I hope this report helps you get your money back. I feel I will get mine back but it will take some time, a few months, probably.
This is probably a scam!!!!!
This is probably a scam!!!!!
Ordered a sweater to save wolves. Delivery has been postponed multiple times. I still do not have my item. Phone numbers doesn't work. I have been in touch with them via email but still haven't received my order. I will report this business.
Company is based in China, not the US
They state they are a US-based company but actually are based in China. You don't learn that until you wait a week for them to ship something, and it comes from their location in China. AVOID!!!
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