I made a purchase for a birthday the next day, but didn't realize at the time there was a 48-hour notice period to confirm the booking. The customer support, Liza Wendy, was very responsive and manage... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had an issue with my voucher and Daisy made the entire process so easy and stress-free. She assisted me every step of the way. From resolving my voucher issue to completing my booking quickly and s... See more
Company replied
Tanzeel Hanif was extremely helpful and patient especially with a person like me who has zero tech knowledge, I ended up booking the wrong order and Tanzeel was so calm and composed, made sure I was a... See more
Company replied
I highly appreciate Justin for all that he has done to help me get a good deal while accommodating all my queries and additional requests. He handled all my requests with great care and I really felt... See more
Company replied
4.5
Excellent
651 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 88% of negative reviews
Typically replies within 2 weeks
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Keen to details and give all the…
Keen to details and give all the support you need.
12 July 2026
Unprompted review
Reply from Wondergifts
Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with our team. Providing attentive, detailed support is something we take great pride in, and it's rewarding to know we met your expectations. We truly appreciate your kind words and look forward to assisting you again soon!
Good choice for experience gifts!
Justin helped me very patiently to exchange my order. I am happy with the service provided and I can recommend Wondergifts as a good choice for making meaningful gifts.
11 July 2026
Unprompted review
Reply from Wondergifts
Thank you for your thoughtful review! We're delighted to hear that Justin was able to assist you patiently with your order exchange and make the process a smooth one. Your recommendation means a great deal to us, and we're so pleased that you consider Wondergifts a great choice for meaningful gifts. We'll be sure to share your kind words with Justin. We look forward to helping you create more special moments in the future!
It was amazing to have an opportunity…
It was amazing to have an opportunity to enjoy giving gift experience with help of wondergifts. They are very helpful, especially Daisy was handling all my questions accordingly, fully satisfied 😊
9 July 2026
Unprompted review
Reply from Wondergifts
Thank you for your wonderful review! We're delighted to hear that you had such a great experience giving a gift through Wondergifts. It's especially rewarding to know that Daisy was able to assist you with all your questions and provide the support you needed. We'll be sure to share your kind words with her. Thank you for choosing Wondergifts—we look forward to helping you create more memorable gifting experiences in the future!
Liza Wendy was able to fix issue with…
Liza Wendy was able to fix issue with voucher where vendor wouldn't support.
10 July 2026
Unprompted review
Reply from Wondergifts
Thank you for your kind feedback! We're so glad to hear that Liza Wendy was able to resolve the voucher issue, especially when the vendor couldn't provide support. She is dedicated to finding solutions and ensuring our customers have the best possible experience. We truly appreciate you taking the time to recognize her efforts and thank you for choosing us!
Fast customer service
Liza Wendy helped me promptly in my booking request, even in the late evening!
9 July 2026
Unprompted review
Reply from Wondergifts
Thank you for your wonderful feedback! We're so pleased to hear that Liza Wendy was able to assist you promptly with your booking request, even late in the evening. She'll be delighted to know her dedication and responsiveness made a positive impact on your experience.
We truly appreciate your kind words and look forward to assisting you again in the future!
Reply from Wondergifts
Thank you for your review! We're glad to hear everything went well and that you had a positive experience. We appreciate your support and look forward to serving you again in the future!
It was wonderful experience with Liza…
It was wonderful experience with Liza Wendy. She dealt my case very nicely and helped me out throughout the process.
8 July 2026
Unprompted review
Reply from Wondergifts
Thank you so much for your kind feedback! We're delighted to hear that you had a wonderful experience with Liza Wendy. She will be thrilled to know that her support, care, and dedication throughout the process made a positive difference.
Your appreciation means a lot to us, and we're grateful for the opportunity to assist you. We look forward to serving you again and helping you create more memorable experiences in the future!
Kudos to staff (Justin)
Amazing service and good packages, Justin from Wondergifts is super helpful and very professional. He handled all appointment and bookings swiftly and treat customers with outmost respect. Definitely recommending them.
8 July 2026
Unprompted review
Reply from Wondergifts
Thank you so much for your kind words and recommendation! We're thrilled to hear that you had an amazing experience with us. Justin will be delighted to know that her professionalism, efficiency, and dedication made such a positive impression.
Providing excellent service and ensuring a smooth booking experience are always our priorities, so it's wonderful to know we met your expectations. We truly appreciate your support and look forward to helping you create more memorable experiences in the future!
I highly appreciate Justin for all that…
I highly appreciate Justin for all that he has done to help me get a good deal while accommodating all my queries and additional requests. He handled all my requests with great care and I really felt like a valuable customer. He patiently allowed for an address change that was needed due to my mistake and has also successfully accommodated my request for separate deliveries of the items and the voucher. I also appreciate the company for giving me such a steal of a deal. Looking forward to the planned celebration!! Thank you Justin 😊
7 July 2026
Unprompted review
Reply from Wondergifts
Thank you so much for your wonderful review! We're delighted to hear that Justin provided you with such exceptional service and made your experience a positive one. We'll be sure to share your kind words with her—she'll be thrilled to know his patience, care, and dedication made a difference.
We're also glad we could accommodate your requests and that you were happy with the deal you received. Your satisfaction means a great deal to us, and we're excited to be part of your upcoming celebration.
Thank you again for choosing us. We hope you have an amazing celebration, and we look forward to serving you again in the future!
Liza Wendy was very attentive to…
Liza Wendy was very attentive to details and help us resolve this situation quickly
7 July 2026
Unprompted review
Reply from Wondergifts
Thank you for your kind feedback! We're delighted to hear that Liza Wendy was attentive to the details and helped resolve your situation quickly. We'll be sure to share your wonderful comments with her. We truly appreciate your support and look forward to assisting you again in the future!
I had an issue with my voucher for dinner for 2.
I had an issue with my voucher and Daisy made the entire process so easy and stress-free. She assisted me every step of the way. From resolving my voucher issue to completing my booking quickly and smoothly.
Daisy was patient , professional and incredibly helpful throughout. She make sure everything was taken care of and I truly appreciated her excellent customer service. Thank you, Daisy, for making the whole experience sem less. You are a real asset to the team!
20 June 2026
Unprompted review
Reply from Wondergifts
Thank you so much for your wonderful review! We're thrilled to hear that Daisy made the entire process easy and stress-free for you. It's fantastic to know that she was able to resolve your voucher issue, assist you every step of the way, and complete your booking quickly and smoothly. We'll be sure to share your kind words with Daisy—she'll be delighted to know her patience, professionalism, and dedication made such a positive impact. Thank you for your support and for recognizing her excellent service. We look forward to assisting you again in the future!
Very good customer service they are…
Very good customer service they are very professional and veri nice offers
7 July 2026
Unprompted review
Reply from Wondergifts
Thank you for your wonderful review! We're delighted to hear that you were happy with our customer service and found our team professional. It's also great to know you enjoyed our offers. We truly appreciate your support and look forward to serving you again soon!
Liza is a Life Saver!!!
I made a purchase for a birthday the next day, but didn't realize at the time there was a 48-hour notice period to confirm the booking. The customer support, Liza Wendy, was very responsive and managed to help me get the booking confirmed within a few minutes. I cannot begin to explain how much of a life saver this was for me. Can't share everything here, but would have been a 7-star review if possible.
7 July 2026
Unprompted review
Reply from Wondergifts
Thank you so much for your amazing review! We're absolutely delighted to hear that Liza Wendy was able to assist you in confirming your booking on such short notice. We understand how important special occasions are, and we're thrilled that she could help make your birthday plans come together. Your kind words and generous praise truly mean a lot to us, and we'll be sure to share your feedback with Liza. Thank you for choosing us, and we hope to help you create many more memorable experiences in the future!
Justin is very helpful and accomodating.
6 July 2026
Unprompted review
Reply from Wondergifts
Thank you for your kind review! We're delighted to hear that Justine was helpful and accommodating throughout your experience. We'll be sure to share your wonderful feedback with them. We truly appreciate your support and look forward to assisting you again soon!
Thank you Daisy for you support and help
3 July 2026
Unprompted review
Reply from Wondergifts
Thank you for your kind review! We're delighted to hear that Daisy was able to provide you with the support and assistance you needed. We'll be sure to share your appreciation with her. Thank you for choosing us, and we look forward to assisting you again soon!
Lisa was fab and booked my experience…
Lisa was fab and booked my experience quickly thank you Lisa!
3 July 2026
Unprompted review
Reply from Wondergifts
Thank you for your fantastic review! We're so pleased to hear that Liza Wendy provided fabulous service and helped you book your experience quickly. We'll be sure to pass along your kind words to her. Thank you for choosing us, and we look forward to assisting you with more amazing experiences in the future!
Thanks to Liza Wendy.
Thanks to Liza Wendy.. she helped me alot in my booking
2 July 2026
Unprompted review
Reply from Wondergifts
Thank you for your wonderful feedback! We're delighted to hear that Liza Wendy was able to assist you with your booking and make the process easier for you. We'll be sure to share your kind words with her. We truly appreciate your support and look forward to helping you again in the future!
Liza Wendy didn't follow instructions
Liza Wendy didn't follow instructions, very well. The gift was supposed to be delivered tomorrow Friday but it arrived today.
1 July 2026
Unprompted review
Reply from Wondergifts
Thank you for your feedback, and we sincerely apologize for the inconvenience caused by the early delivery of your gift.
We understand how important the requested delivery date was, especially for a special occasion.
Please be assured that we are taking this matter seriously and will escalate it to our dispatch team to help prevent similar situations in the future. We truly regret that this affected your experience and appreciate you bringing it to our attention.
Thank you for your understanding, and we hope to have the opportunity to provide you with a much better experience in the future.
Reply from Wondergifts
Thank you for your feedback! We're glad to hear you were happy with our prompt assistance. We truly appreciate your support and look forward to assisting you again whenever you need us!
A big thank you to Justine for helping…
A big thank you to Justine for helping me secure a last-minute booking at Atlantis Gastronomy. Justine was incredibly helpful, responsive, and made the entire process quick and hassle-free. His/Her excellent customer service made our dining experience even more enjoyable. Highly appreciated!
2 July 2026
Unprompted review
Reply from Wondergifts
Thank you so much for your wonderful feedback! We're thrilled to hear that Justine was able to help you secure your last-minute booking at Atlantis Gastronomy and made the process quick, smooth, and hassle-free. It's fantastic to know that their responsiveness and excellent customer service helped make your dining experience even more enjoyable. We'll be sure to share your kind words with Justine. We truly appreciate your support and look forward to assisting you again soon!
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