The colors are good. I really like the lip liner, but there's a pretty big problem. It cannot be sharpened with a regular sharpener ( I have 3 different ones--none work on this). I think the company e... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I like the product but, I accidently ordered the same color eyeliner I already have and I wanted to not refund but exchange for another color, and u guys want to charge for shipping ??? That policy ne... See more
Company replied
I ordered the waterproof eyeliner, lip stains, and lip liners, in hopes of these holding up to the hype that is being said in media platforms. Sadly, not the case for me. Lip stains didn’t last too... See more
Company replied
There was a defective product sent to my friend. It was 3 eye pencils that would not sharpen. I love these pencils and I have every color and they always sharpen. Her pencils look exactly like mine... See more
Company replied
3.4
Average
7k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Bad customer service if you have a problem
I ordered some lip stain over a month ago and the courier company lost the package. The customer service has been appalling with little to no contact. I am now forced to try and reclaim a refund via the credit card company. Do not buy from here because if there is a problem they do not communicate with you.
8 July 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Wonderskin
Monica, thank you for your review! We're so happy your order arrived quickly and accurately. It's wonderful to hear everything went smoothly from start to finish. If you ever need us in the future, we're always just an email away at hello@wonderskin.com.
Excellent Support
After posting a review I was surprised to have Wonderskin Customer Support contact me.I genuinely appreciated the help to achieve better results with their products.
6 July 2026
Unprompted review
Reply from Wonderskin
Kelly, thank you so much for your kind words. We're really glad our Customer Care team could reach out and help you get better results with your products. We always want our customers to get the very best experience, and we're so happy we could help.
Great products
Great products - they actually live up to their claims which is pretty rare! Also attractively packaged - and when you are ready to clean it off it’s not hard and no break outs- my new go to!
16 June 2026
Reply from Wonderskin
Lilly, this was such a joy to read! It means so much to hear our products have lived up to their promises, especially since that's exactly what we strive for. We also loved that you mentioned they're easy to remove and gentle on your skin, that's just as important to us. Thank you for making Wonderskin your new go-to!
They reached out and gave me tips on…
They reached out and gave me tips on how to sharpen the eyeliner easier without it breaking… put it in fridge for a few minutes so it cold then sharpen. It still was ‘off’ but did work better. The eyeliner itself is great! Long lasting
5 July 2026
Unprompted review
Reply from Wonderskin
Kim, thank you for giving our tips a try and for updating us on your experience. We're glad refrigerating the pencil helped, even if it wasn't perfect, and we're especially happy you're enjoying the eyeliner itself and its long-lasting wear. We really appreciate your patience and your feedback!
The products are not as described in…
The products are not as described in advertisements! False deceptive advertising. I purchased 3 eyeliners , mascara. brow gel and lip stain. The eyeliners smeared and neither mascara or eyeliner were smudge and waterproof. Do not believe the hype!
Total disappointment!!
21 June 2026
Best Eyeliner I have ever tried
This eyeliner is everything they promised it would be. It is long lasting, it does not smudge, run or fade away all day long. It glides on smooth and does not tug at the delicate skin around the eyes. The shipping was very fast. I am 100% satisfied with this purchase and I will definitely purchase again.
16 June 2026
Reply from Wonderskin
Cheryl, wow, thank you! Hearing that our eyeliner delivered on every promise is exactly what we hope for. We're especially happy it's gliding on smoothly, lasting all day, and making application comfortable. Reviews like yours make our whole team smile!
Totally disappointed
Totally disappointed. the wing I put on each corner of my eye completely wore off after several hours and I never touched it. I have tried to gently sharpen it only to have it smash and not even come to a fine point.
24 June 2026
These customer services people at…
These customer services people at WONDERSKIN never gave up on me. They delivered my package three times before it actually smelled to my address. They are exceptional employees! If you ever have an issue just email them and explain the problem. They will work tirelessly to make it right’
6 July 2026
Unprompted review
Reply from Wonderskin
Kathy, your kindness truly means the world to us. Thank you for recognizing our Customer Care team and their determination to get your order safely to you. We're so glad everything worked out in the end, and we'll be sure to share your lovely words with the team, they'll absolutely appreciate them!
The eyeliners are the best I have ever…
The eyeliners are the best I have ever used. I have mature skin and they glide like butter when I'm lining my eyes! It didn't take me long to receive them either. I'm very happy with the whole buying experience! I will definitely be purchasing Wonderskin again!
23 June 2026
Reply from Wonderskin
Brandi, this was such a wonderful review to read! We're delighted to hear the eyeliner glides on so smoothly for you and that it made lining your eyes effortless. Knowing you loved the entire experience, from fast shipping to the product itself, really makes our day. We can't wait to welcome you back!
Sharpener received with order is…
Sharpener received with order is terrible! Eye pencil is too large to fit so I can’t sharpen it properly. Eyeliner is ok. Lasts longer than others I’ve tried.
16 June 2026
Reply from Wonderskin
Audra, thank you so much! We love hearing that you're enjoying the eyeliner. It means a lot that you took a moment to share your experience with us.
New favorite eyeliner!
love these eyeliners they don't tug on my "mature"skin Also love the colors and wearablity. I have a new favorite eyeliner!
20 June 2026
Reply from Wonderskin
Arlene, we absolutely loved reading your review! 😊 We're so happy the eyeliner glides on comfortably without tugging on your skin, and we're thrilled you've found a new favorite. We hope you have fun collecting even more colors!
Reply from Wonderskin
Chris, thank you so much for sticking with us over the years. Knowing you've continued to enjoy Wonderskin products means more than you know. We truly appreciate your support!
Reply from Wonderskin
Heather, thank you so much! We truly appreciate your lovely feedback and are so glad you had an excellent experience with us.
Pencil sharpener won’t work
The color pencils are what I ordered, but the sharpener doesn’t work on 4 out of 6 of my pencils. The pencils are narrower than the eraser.
2 July 2026
Great customer service!
7 July 2026
Unprompted review
Reply from Wonderskin
Kristiana, thank you for your kind words! We're so happy you had a great experience with our Customer Care team. It was our pleasure to help!
The eyeliner stays on a long time!
23 June 2026
Reply from Wonderskin
Thank you so much! We're thrilled to hear the eyeliner is giving you the long-lasting wear you were hoping for. We really appreciate you taking the time to share!
Love this brand
Love this brand. Lipstain lasts all day with no transfer or fading, also pleased with the other products especially the foundation and cleansing balm. Have recommended to friends and they are also pleased with the results, especially as we are older ladies and the lipstains do not feather into our lip lines.
7 July 2026
Reply from Wonderskin
Diana, thank you for such a thoughtful review. It means so much to hear that our products are working so well for you, especially the lip stain, foundation, and cleansing balm. We especially loved hearing that you've been recommending Wonderskin to your friends and that it's been a great fit for you all. That truly means the world to us!
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