The colors are good. I really like the lip liner, but there's a pretty big problem. It cannot be sharpened with a regular sharpener ( I have 3 different ones--none work on this). I think the company e... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I like the product but, I accidently ordered the same color eyeliner I already have and I wanted to not refund but exchange for another color, and u guys want to charge for shipping ??? That policy ne... See more
Company replied
I ordered the waterproof eyeliner, lip stains, and lip liners, in hopes of these holding up to the hype that is being said in media platforms. Sadly, not the case for me. Lip stains didn’t last too... See more
Company replied
There was a defective product sent to my friend. It was 3 eye pencils that would not sharpen. I love these pencils and I have every color and they always sharpen. Her pencils look exactly like mine... See more
Company replied
3.4
Average
7k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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No staying power
The colours on the eye liners are great, but they have no lasting power. They start to fade and fragment within minutes of applying them.
23 June 2026
May use AI-assist with repliesRead more
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great customer service
Got a full refund and didn’t even have to send product back. I appreciated being heard and understood
3 July 2026
Unprompted review
Reply from Wonderskin
Jasmine, thank you for your kind words. We're really glad we could get things sorted for you and that you felt heard throughout the process. That means just as much to us as finding the right resolution. We truly appreciate your support!
One email says order has shipped
One email says order has shipped. Next day another email says out of stock in one item. So the buy two get one free is just a buy two, the free one is out of stock, unknown when it will be available or shipped.
Should have read reviews prior to buying. Shame on me.
23 June 2026
I'm sorry but...it took forever to get…
I'm sorry but...it took forever to get here...I got the wrong colors (and now I can't wear any of them).
Won't be buying again.
21 June 2026
Reply from Wonderskin
Aracely, thank you for taking the time to leave a review! We're so happy your order arrived promptly, and we hope you're enjoying everything you picked out.
Not what I expected.
I do not like the product. It goes on good, but the end result is a little blueish grey tint. I wiped it off a lot, the remainder was very light, I tried it 3 times. I ordered the blonde. Not sure what the tint/blue grey is all about. I wish to return if possible.
23 June 2026
Reply from Wonderskin
Molly, we're so sorry to hear the Brow Stain wasn't what you expected. We completely understand how disappointing it is when the final result doesn't match the shade you were hoping for, especially after giving it several tries. We've already reached out to you directly by email, so please keep an eye on your inbox (and your spam folder, just in case). We'd love the opportunity to make this right.
I had a problem and you made it right
I had a problem and you made it right. Quickly and in a positive way. I will shop with you again
3 July 2026
Unprompted review
Reply from Wonderskin
Cara, thank you so much for giving us the chance to make things right. We're so glad we could turn your experience around quickly, and hearing that you'd shop with us again truly means the world to us. We can't wait to have you back!
Excellent customer service
Excellent customer service. I sent you a message and explained the color wasn't correct. Done Another one was in the mail
16 June 2026
Reply from Wonderskin
Corrine, thank you for taking the time to share this! We're so glad we could quickly get the correct shade on its way to you. We always want you to end up with products you'll truly love, and we're happy we could help make that happen.
Very happy with customer service and…
Very happy with customer service and follow up!
1 July 2026
Unprompted review
Reply from Wonderskin
Laurie, thank you so much for your lovely feedback! We're so glad our Customer Care team kept you updated and followed through for you. It means a lot to know you felt supported throughout the process.
Product left noticeable film
The product was larger than the one I previously bought ( from a different company).
Although the results were the same. I applied a minimum amount as per the instructions - barely noticed the stated effect, but the product left a grayish film on my face.
I wear very little makeup - therefore this film would be noticeable.
23 June 2026
Really like this shadow! Bought the color ash that I saw in the advertisement and loved it! Flattering and easy to blend!
Did not take long to get and was everything advertised, creamy, and beautiful colors!
23 June 2026
Reply from Wonderskin
Elizabeth, we loved reading your review! It was wonderful to hear that Ash lived up to what you saw in the advertisement. Knowing you found it easy to blend, beautifully creamy, and flattering makes us so happy. We hope it becomes a staple in your routine!
Reply from Wonderskin
Rosemary, thank you so much! We're delighted to hear you're enjoying the product and that your order arrived promptly. We hope you continue loving it every time you use it!
False Claims
Although delivery was fine the products themselves fall far short of the company claims. I purchased several eyeliners and a mascara. The eyeliner comes off within the first couple of hours, it is in no way waterproof or “stay all day”, smudge proof. The mascara is mediocre at best. Again, does not stay any better that a $5 drugstore mascara and is actually rather clumpy. 100% would NOT recommend.
23 June 2026
Reply from Wonderskin
Janet, thank you for taking the time to share such detailed feedback. We're really sorry both the eyeliner and mascara fell so far short of your expectations, especially when you were expecting long-lasting, waterproof wear. We completely understand how disappointing that is, and it's not the experience we want anyone to have. We've already reached out to you directly by email, so please keep an eye on your inbox (and your spam folder, just in case). We'd love the opportunity to make this right.
Great eyeliner but...
I love the eyeliner. It stays on all day, doesn't smear, and has vibrant color. I don't like that it doesn't sharpen well. I've wasted more of the pencil than necessary trying to sharpen it.
16 June 2026
Reply from Wonderskin
Debbie, we're so happy you're loving the eyeliner! There's something so satisfying about a formula that glides on effortlessly, and we're thrilled it's been such a great fit for you. Thank you for s
Quick and satisfactory completion of…
Quick and satisfactory completion of the problem.
6 July 2026
Unprompted review
Reply from Wonderskin
Diemut, thank you for your kind words! We're so pleased we were able to resolve your issue quickly and leave you satisfied. That's exactly the experience we hope every customer has.
Best eyeliner I have ever used
23 June 2026
Reply from Wonderskin
Becky, "best eyeliner I have ever used" is about the highest compliment we could ask for! Thank you so much for giving it a try and for taking the time to share your experience. We're absolutely thrilled it's earned that title for you.
Eyeliner
The eyeliner does last longer, but tends to stick to lashes and clump the next day. Hard to get out of lashes.
5 June 2026
Reply from Wonderskin
Hi Deborah, thank you for being so honest. We're sorry our Eyeliner let you down, especially it doesn't stay longer than expected and sticks to lashes. We've read every word you shared, and we'd like the chance to turn this around. We've reached out to you directly, so please keep an eye on your inbox for an email from Wonderskin, and your spam folder just in case.
Lip stain did not last more than 2…
Lip stain did not last more than 2 hours! Will not order again.
22 June 2026
Reply from Wonderskin
Hi Holly, thank you for taking the time to share your experience, and we're sorry. You gave our Lip Stain a fair try, and from what you've described, it didn't last more than two hours and didn't perform the way we promise. That's not the standard we aim for, and we won't brush it aside. We've already emailed you directly so we can make this right. Please keep an eye out for a message from Wonderskin, and do check your spam folder just in case. A member of our team will personally assist you from here.
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